Anchorage Chambers Ltd Reviews 2,611

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 673 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and understanding, making them feel at ease during difficult times. The customer service is frequently highlighted as exceptional, with many appreciating the clear explanations and non-judgmental approach. The service provided is often described as excellent, guiding individuals step-by-step through complex processes and making stressful situations manageable. Reviewers are particularly impressed with the efficiency, quick responses, and the overall ease of the user experience, leading to feelings of relief and regained dignity. However, some customers also noted that a little more communication towards the end of the process regarding next steps would have been beneficial. Conversely, a small portion of people felt dissatisfied, mentioning issues with chasing the company for over a year to resolve matters and feeling fobbed off.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, kindness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the professionalism,... See more

Service

Reviewers consistently express high satisfaction with the service, describing it as outstanding, exceptional,... See more

User experience

People report positive experiences with user experience, with many reviewers expressing satisfaction and... See more

Payment

Customers had positive experiences with payment, often highlighting the helpfulness and understanding of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an extremely positive and helpful call with Murtaz Hazzan, he went above and beyond to help me during a difficult time and explained all my options to me clearly and thoroughly. Have had a great... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant service from start to finish. They got my IVA accepted quickly and took a huge weight off my mind. No more stress, no more worrying about knocks on the door. Everything was... See more

Company replied

Rated 5 out of 5 stars

I'm am very grateful! It is Amazing how Anchorage Chambers walked me through to regain my basic dignity. I never knew it can ever happen. They pulled me out of the harsh reality that was my personal s... See more

Company replied

Rated 5 out of 5 stars

"Absolutely brilliant, I can't thank the team enough for giving me my life back. From the very first, nervous phone call, I was treated with kindness, respect, and absolutely no judgment. They took th... See more

Company replied


Company details

  1. Insolvency Service
  2. Debt Relief Service

Written by the company

Anchorage Chambers are a team of experienced insolvency professionals based in Salford Quays, Manchester, but our services cover the whole of England, Wales and N Ireland. Our team pride ourselves in our customer service and attention to detail, helping customers to gain control of their money problems using affordable and long-term solutions such as Individual Voluntary Agreement (IVA).


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

They guided me through a very difficult…

They guided me through a very difficult and complicated time in my life,I could never have completed this on my own.. They were very professional, compassionate and understanding, they explained everything in lay man’s terms.. I would highly recommend.. Thank you so much

March 11, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Lovely people

Lovely people, professional and friendly, able to make me feel secure. I would definitely recommend them.

March 11, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you so much for your fantastic Five-star review! Your feedback means a lot to us, and we're always here if you need anything in the future! Once Again thank you from Anchorage Chambers.

Rated 5 out of 5 stars

I had a good and clear service provided…

I had a good and clear service provided to me by Mr Muhammad Faizan today when i called today. He provided me with the answers i expected. He was kind, experienced in the ways in which he handled my request. Thank him for doing a great customer service.

March 10, 2026
Unprompted review
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Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

It’s was wonderful and very encouraging…

It’s was wonderful and very encouraging and I have a relief now that I can breath and I know they got me sorted

March 10, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you so much for your fantastic Five-star review! Your feedback means a lot to us, and we're always here if you need anything in the future! Once Again thank you from Anchorage Chambers.

Rated 5 out of 5 stars

There had been a mix up on my account…

There had been a mix up on my account and I had received 2 emails which I believed were incorrect. I rang Anchorage and was answered very quickly. I spoke to Musadiq Umar who understood the problem immediately and rectified it straight away. He was very polite and effective and should be acknowledged for excellent service

March 10, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Amazing service and friendly staff

Amazing service. Very friendly staff and they set my mind to ease setting up my IVA,
I would recommend Anchorage Chamber to everyone who has debt problem A1++++

March 10, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Very quick and efficient at sorting it…

Very quick and efficient at sorting it out for me very happy with out come

March 10, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you so much for your fantastic Five-star review! Your feedback means a lot to us, and we're always here if you need anything in the future! Once Again thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Humna was exceptionally helpful on the…

Humna was exceptionally helpful on the phone and explained everything clearly.
Definitely recommend Anchorage Chambers .
Thank you

March 9, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Never a problem

Having dealt with this company for over a year now I have never had any issues,problems with dealing with my requests for advice and help.

Absolutely brilliant from start finish

I spoke with an agent today called Murtaz Hassan and he was an absolute pleasure to deal with 👌🏼

March 9, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you so much for your fantastic Five-star review! Your feedback means a lot to us, and we're always here if you need anything in the future! Once Again thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Murtaz Hassan dealt matters quickly…

Murtaz Hassan dealt with my situation very quickly and promptly. Which also eased my worries too. Thank you for your help.

March 9, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Julie was an absolute star!

Spoke to a lovely woman called Julie. She was a massive help and explained everything really clearly and helped me make the best choice out of a bad situation would 100% recommend!

March 6, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 4 out of 5 stars

I spoke to Mr Musadiq.

I spoke to Mr Musadiq.
Friendly and helpful. This make my experience fantastic.

March 6, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for sharing your positive feedback. We're glad to hear that our staff has been helpful. Your satisfaction is important to us, and we look forward to assisting you further in the future. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

My call today was handled by Musadiq…

My call today was handled by Musadiq Umar and was very helpful with everything. Excellent service.

March 6, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

, thank you for sharing your positive feedback. We're glad to hear that our staff has been helpful. Your satisfaction is important to us, and we look forward to assisting you further in the future. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Yaseen Akhtar Really help me to explain…

Yaseen Akhtar Really help me to explain everything and help me so much

March 5, 2026
Unprompted review
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Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

I spoke with a very helpful gentleman…

I spoke with a very helpful gentleman called mooed abbas today .he was very helpful and explained and answered my question .thankyou .

March 5, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Really helpful

Really helpful, nothing is too much trouble.

March 5, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

I had a very positive experience…

I had a very positive experience speaking with the team at Anchor Chambers over the phone. The person I spoke with was polite, professional, and very helpful in answering my questions. They explained everything clearly and took the time to make sure I understood the information I needed.

The call was handled in a friendly and respectful way, which made the whole experience smooth and comfortable. I really appreciated the excellent customer service and would happily recommend Anchor Chambers to others.

March 2, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you very much for your glowing recommendation and Five-star review! We're delighted to hear that our team was able to provide you with such a positive experience. Making the process pain-free for our customers is always our goal, and we're thrilled that we could achieve that for you. If you ever need assistance in the future or have any further questions, don't hesitate to get in touch. We're here to help!

Rated 5 out of 5 stars

Excellent customer service and always…

Excellent customer service and always ready to solve your problems

March 5, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

I found Murtez Hasaan to be very polite…

I found Murtez Hasaan to be very polite and helpful thankyou

March 4, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for sharing your positive feedback. We're glad to hear that our staff has been helpful. Your satisfaction is important to us, and we look forward to assisting you further in the future. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Professional

March 3, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

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