Anchor Law Firm Reviews 349

TrustScore 2 out of 5

2.2

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See what reviewers are saying

Rated 1 out of 5 stars

I am survivor of sexual abuse and malpractice at a hospital. They treated me like dirt, not Christian company, horrible people. Do not trust them, They do not listen or care or have any compassion at... See more

Rated 1 out of 5 stars

I have nothing positive to say about this program whatsoever. It has wasted my time and cost me more money and legal problems than I ever would have imagined. I was sold a bill of goods and advise any... See more

Company replied

Rated 5 out of 5 stars

I called this afternoon to explore reducing my monthly draft. The young lady who answered the phone was extremely professional, polite, engaging in conversation and knowledgeable regarding her job!!... See more

Company replied

Rated 1 out of 5 stars

Anchor has ignored calls and emails, didn't respond to at least 2 court filings and now my wages and bank accounts are garnished. I just reached out to the other law form that owns almost all of my de... See more

Company replied

Company details

  1. Legal Services & Government

Information provided by various external sources

Anchor Law Firm represent clients who require legal services in the areas of bankruptcy, credit reporting, defective products and more. Anchor provides exceptional legal representation designed to protect all of your rights under the law. Aggressive legal services are often required when dealing with complex cases or litigation that involves large companies.


Contact info

2.2

Poor

TrustScore 2 out of 5

349 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

ANCHOR LAW FIRM IS NOT what they say they are!

Hello
I have been a client since July 2018 and have had a miserable time of it. I have lost all faith and trust in this company. I am being sued and now have a garnishment to contend with. If I could leave and get all my money back I would. They have no rush in trying to get settlements before courts are involved. I would not recommend this company. I could have done this bad on my own.
If someone out there can help me at Anchor please reach out! I am desperate!

November 6, 2019
Unprompted review
Anchor Law Firm logo

Reply from Anchor Law Firm

Hello -

It is our intent that each client be pleased, comfortable and informed about their program.
We would like to have a member of our escalated client team contact you to better understand
your rating.

We'll be arranging an outreach so we can discuss.

Thank you again for your honest feedback.

Warm Regards,

The Client Experience Team

Reference ID: GT2728953

Rated 5 out of 5 stars

Doing there best to help solving and…

Doing there best to help solving and reaching best deals with creditors. I recommend them to any one in credit cart debt . They will find solutions for call them ASAP

November 4, 2019
Unprompted review
Anchor Law Firm logo

Reply from Anchor Law Firm

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2701475

Rated 5 out of 5 stars

they have been extremely help full in…

they have been extremely help full in my time of need. Very pleasant working with them. Glad i pick this company to help me out of my financial mess.

November 1, 2019
Unprompted review
Anchor Law Firm logo

Reply from Anchor Law Firm

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2701464

Rated 5 out of 5 stars

Thanks to Anchor Law Firm my creditors…

Thanks to Anchor Law Firm my creditors are paid and I can move forward with a better frame of mind.

October 21, 2019
Unprompted review
Anchor Law Firm logo

Reply from Anchor Law Firm

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2661695

Rated 1 out of 5 stars

Worst customer service I have EVER…

Worst customer service I have EVER received in my life!!!!!! I NEVER receive a response back even though I am told every single time someone will contact me back. The issues I call regarding never get addressed but your company is sure quick to take my money. I am ready to contact a lawyer and take legal action against your company for breach of contract.

October 8, 2019
Unprompted review
Anchor Law Firm logo

Reply from Anchor Law Firm

Hello -

It is our intent that each client be pleased, comfortable and informed about their program.
We would like to have a member of our escalated client team contact you to better understand
your rating.

We'll be arranging an outreach so we can discuss.

Thank you again for your honest feedback.

Warm Regards,

The Client Experience Team

Reference ID: GT2610228

Rated 5 out of 5 stars

Megan was super helpful today

Megan was super helpful today. We stayed on the phone for 49 minutes while we tried to work out some issues I was having. She was super calm and sweet and I appreciate her trying her best to help me even though the outcome has not been resolved yet.

October 4, 2019
Unprompted review
Anchor Law Firm logo

Reply from Anchor Law Firm

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2610219

Rated 5 out of 5 stars

Shawn was very helpful and courteous…

Shawn was very helpful and courteous during our discussion. He listened to what I was saying and gave great input. When needed, Shawn consulted with other staff members to get the best information possible.

October 3, 2019
Unprompted review
Anchor Law Firm logo

Reply from Anchor Law Firm

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2610194

Rated 3 out of 5 stars

Anchor messed up the…

Anchor messed up the payments/negotiation of one of ,y cards and resulted in a levy which money was taken from my checking account due to their negligence and breach of our contract. We help support ,y son and his family which includes a,child with cancer and need every penny

October 2, 2019
Unprompted review
Anchor Law Firm logo

Reply from Anchor Law Firm

Hello -

It is our intent that each client be pleased, comfortable and informed about their program.
We would like to have a member of our escalated client team contact you to better understand
your rating.

We'll be arranging an outreach so we can discuss.

Thank you again for your honest feedback.

Warm Regards,

The Client Experience Team

Reference ID: GT2503009

Rated 5 out of 5 stars

Toby was a great representative

Toby was a great representative! I really appreciated him and I think that he is doing a great job.

October 1, 2019
Unprompted review
Anchor Law Firm logo

Reply from Anchor Law Firm

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2604220

Rated 5 out of 5 stars

Tony was an absolute delight

Tony was an absolute delight. He was pleasant, helpful and happily fulfilled my request

October 1, 2019
Unprompted review
Anchor Law Firm logo

Reply from Anchor Law Firm

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2577988

Rated 1 out of 5 stars

Anchor does not complete the program

September 29, 2019
Unprompted review
Anchor Law Firm logo

Reply from Anchor Law Firm

Hello -

It is our intent that each client be pleased, comfortable and informed about their program.
We would like to have a member of our escalated client team contact you to better understand
your rating.

We'll be arranging an outreach so we can discuss.

Thank you again for your honest feedback.

Warm Regards,

The Client Experience Team

Reference ID: GT2577915

Rated 5 out of 5 stars

Positive experience

Positive experience. Your representative answered all my questions thoroughly and politely. Thank you.

September 24, 2019
Unprompted review
Rated 5 out of 5 stars

Christopher in Customer Service Dept.

Christopher in Customer Service Dept., was extremely helpful, knowledgeable and efficient. He took the time to explain everything to me in depth and left me with a very good feeling at the end of the phone call.

Thank you Christopher

September 23, 2019
Unprompted review
Anchor Law Firm logo

Reply from Anchor Law Firm

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2577806

Rated 1 out of 5 stars

The costumer services is pour no answer…

The costumer services is pour no answer in decent time. People working on my case just playing with me don’t take time to update or give you options in 2 years this two months are a nightmare for me I don’t recommend.

September 23, 2019
Unprompted review
Anchor Law Firm logo

Reply from Anchor Law Firm

Hello -

It is our intent that each client be pleased, comfortable and informed about their program.
We would like to have a member of our escalated client team contact you to better understand
your rating.

We'll be arranging an outreach so we can discuss.

Thank you again for your honest feedback.

Warm Regards,

The Client Experience Team

Reference ID: GT2577764

Rated 5 out of 5 stars

Very kind experience

Very kind experience. Thoughtful person

September 23, 2019
Unprompted review
Anchor Law Firm logo

Reply from Anchor Law Firm

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2577730

Rated 5 out of 5 stars

Christina was fantastic!!

September 20, 2019
Unprompted review
Anchor Law Firm logo

Reply from Anchor Law Firm

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2570474

Rated 4 out of 5 stars

Customer Service

The customer service representative that I talked to was very good. My problem is I sent in paperwork to pay off my program and little did I know that my email would sit for 24 to 48 business day hours ( 3 to 6 days) This was not clearly defined in the emails that were sent for me to sign and send back to you and GCS.

September 19, 2019
Unprompted review
Anchor Law Firm logo

Reply from Anchor Law Firm

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2540514

Rated 5 out of 5 stars

5968

Great as always

September 17, 2019
Unprompted review
Anchor Law Firm logo

Reply from Anchor Law Firm

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2528132

Rated 3 out of 5 stars

I am having a hard time with this new…

I am having a hard time with this new process and the way clients are being treated. This has nothing bbn to do with this last call but one out of five calls is decents and you get help the rest will belittle the client or just be flat out disrespectful. I came to this program to get help and when I need help and am getting pulled into court because no one is taking this serious. I now have to go to court with absolutely no support from Anchor. I have NEVER been brought to court. After three years where the first two were decent I will never re commend Anchor to anyone. Due to this last year with Anchor I have had to start counseling for my personnel health for the first time in my life. Thanks!!

September 12, 2019
Unprompted review
Anchor Law Firm logo

Reply from Anchor Law Firm

Hello -

It is our intent that each client be pleased, comfortable and informed about their program.
We would like to have a member of our escalated client team contact you to better understand
your rating.

We'll be arranging an outreach so we can discuss.

Thank you again for your honest feedback.

Warm Regards,

The Client Experience Team

Reference ID: GT2513727

Rated 5 out of 5 stars

Very helpful and knowledgeable

September 11, 2019
Unprompted review
Anchor Law Firm logo

Reply from Anchor Law Firm

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2513704

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