Ancient Remedies Reviews 1,678

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,322 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, clear explanations, and beautiful presentation, making them a joy to read and use. The staff is frequently highlighted for being professional, attentive, and very helpful, with many reviewers appreciating their compassionate approach to problem-solving. People often describe the customer service as excellent, noting the quick response times and the efficient, friendly, and flexible support received. However, some customers experienced issues with their orders, including not receiving confirmation emails, delayed deliveries, or receiving incorrect editions of products. A few other people also felt that the customer service was unhelpful or unresponsive in certain situations, leading to frustration regarding missing items or unresolved concerns.

What people talk about most

Product

Consumers find product to be positive, with many expressing satisfaction and excitement about their... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, politeness, and... See more

Order

Reviewers mention ambiguous feedback about order, with some customers expressing satisfaction with the... See more

Customer service

Clients share positive opinions on customer service, with many reviewers describing it as excellent,... See more

Response time

Users describe positive interactions with response time, with many reviewers highlighting that their queries... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hands-down one of the best customer experiences I've ever had. After realising I haven't received the order confirmation and sending an email to see what happened, I received a very helpful and frie... See more

Rated 5 out of 5 stars

Mayra gave some: easy simple to do exact suggestions ,without being the least bit condescending or judgmental,... but rather acknowledging the issue, and with compassion, she was very helpful!!... See more

Rated 5 out of 5 stars

While the cause of my issue needs to be validated with Ancientremedies.com, the promptness and level of support provided by Rena of customer support was outstanding and I give her 11/10. If only all... See more

Rated 5 out of 5 stars

Shipping was fast, book arrived within 12 days from purchase. Print and pages are of very high quality, coupled with colour photos and very clear explanations. PDFs of gift books arrived same day of... See more

Company replied


Company details

Written by the company

Ancient Remedies is dedicated to empowering individuals on their journey to holistic health by bridging ancient healing wisdom with modern scientific understanding. We offer comprehensive resources that delve into the potency of everyday herbs and their ability to outperform modern medicines—minus the side effects. Complementing the book, our laminated recipe cards focus on specific health issues such as memory, mobility and arthritis, kidney health, heart health, blood sugar regulation, and respiratory health. These durable, easy-to-use cards present our most powerful, scientifically-backed herbal remedies, making it simple to incorporate natural healing into daily routines. At Ancient Remedies, we are committed to restoring balance and vitality through holistic approaches, making time-tested, natural solutions accessible to all. Our mission is to revive traditional practices for contemporary wellness needs, envisioning a world where natural healing complements modern medicine.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 59% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

'Night and Day'

Hello,

My initial experience was negative. However, when an associate named, 'Maureen' assisted, her professional and respectful demeanor erased the sting of an initial negative experience, one that was the antithesis of Maureen's considerate manner. I believe everyone in Ancient Remedies customer service department would learn a great deal by emulating Maureen's genuine interest to assist your customers......because of Maureen, I will continue to recommend your impressive book to friends and colleagues. Thank you. Sincerely, Lynda

April 12, 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

Thank you for your thoughtful feedback, Lynda!
We’re sorry to hear your initial experience wasn’t ideal, but we’re truly glad Maureen was able to turn things around for you. Her professionalism and genuine care are exactly what we strive for, and she’ll greatly appreciate your kind words.
Your feedback means a lot to us, and we’ll certainly take it to heart as we continue improving our service. Thank you for your continued support and recommendation!

Rated 5 out of 5 stars

Very helpful …

I noticed that there was a problem with my order. They were quick to respond and rectify it to a satisfactory conclusion. Maureen was very helpful. I'm enjoying my book.

April 20, 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

Thank you for your feedback!

We’re glad to hear the issue with your order was resolved quickly and to your satisfaction. Maureen will truly appreciate your kind words.

It’s great to know you’re enjoying your book—thank you for your support!

Rated 5 out of 5 stars

Clark was very quick to communicate…

Clark was very quick to communicate with me when I had a question! Customer service is very responsive. A+.

April 28, 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

Thank you for your feedback!
We’re glad to hear Clark was quick to respond and that you had a great experience with our customer service. He’ll truly appreciate your kind words.
Thank you for your support!

Rated 5 out of 5 stars

Timely, caring and truly professional


I want to express my deepest gratitude for the outstanding customer service I received from Rena. From our first contact, she was incredibly kind, empathetic, and professional.

Even though I had an urgent need for The Natural Healing Handbook due to health issues, Rena handled everything with care and clear communication. She kept her commitment to ship the book in mid to late April and personally made sure it was sent to my correct address. She also promised to send tracking details so I can follow the delivery — that level of follow-through is rare and so appreciated.

In a difficult time for my family, Rena’s patience and genuine concern made a real difference. The customer service and delivery process have been excellent: timely, respectful, and truly human.

Thank you, Rena, and the entire Ancient Remedies Revived Team. I highly recommend them not just for the value of their books, but for the heart behind their service.

– Fabiola Velásquez

April 27, 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

Thank you for your heartfelt feedback, Fabiola.

We’re truly grateful you took the time to share your experience. It means a lot to know that Rena was able to support you with such care, empathy, and professionalism—especially during a difficult time for you and your family.

Your words perfectly reflect the level of service we strive to provide, and Rena will be deeply touched by your kind recognition. We’re also glad to hear everything—from communication to delivery—was handled in a way that felt timely and reassuring.

Thank you for your trust and recommendation. We’re wishing you and your family all the best.

Rated 5 out of 5 stars

The response I received was prompt and…

The response I received was prompt and the action was fair.

April 26, 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

Thank you for your feedback!

We’re glad to hear you received a prompt response and that the resolution felt fair. We truly appreciate your support!

Rated 5 out of 5 stars

Wonderfull in everyway

The product is great! There was a problem with the delivery, but Ancient Remedies quickly stepped up to solve it. Rena, from the support was awesome, effective and fast in her responses. Thank you!

April 22, 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

Thank you for your feedback!

We’re glad to hear you’re happy with the product and that the delivery issue was resolved quickly. Rena will truly appreciate your kind words.

Thank you for your support!

Rated 5 out of 5 stars

Marielle has been very helpful

Marielle has been very helpful. If I had a problem with something, she made it feel like that was the only thing in the world, that she needed to deal with. And, she don't let it go, until it's resolved, to my satisfaction.

April 28, 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

Thank you for your wonderful feedback!

We’re glad to hear Marielle made you feel prioritized and ensured everything was fully resolved to your satisfaction. She’ll truly appreciate your kind words.

Thank you for your support!

Rated 5 out of 5 stars

I loved buying from this company

I loved buying from this company. So helpful. I had a problem, my fault in my order, contacted company and they had no problem changing. Orders were very quickly delivered in good packaging. Keep it going guys the information you are providing is essential to all.

April 28, 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

Thank you for your kind feedback!

We’re glad to hear you had a great experience and that our team was able to quickly assist with your order. It’s wonderful to know everything arrived safely and met your expectations.

We truly appreciate your support and encouragement!

Rated 5 out of 5 stars

The Ancient Remedies book customer service

The Ancient Remedies book arrived just 3 days after I ordered it. It's beautifully produced in a robust cover and feels a quality product. When I started reading it, I realised that I already knew much of the information from the knowledge that I've gathered over the years as I've always used herbs and natural remedies. There's a 90 day money back guarantee, so I emailed Patrick for a refund. This was delivered immediately after I said I didnt want an alternative product. I thought this was excellent - service with integrity. The book will be brilliant for anyone who is just getting into maintaining and healing naturally or has limitted time and wants to access information quickly.

April 24, 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

Thank you for your detailed feedback!

We’re glad to hear your order arrived quickly and that you appreciated the quality of the book. It’s also great to know Patrick was able to assist you promptly with your refund request and respect your decision.

We truly appreciate your kind words about the service and your honest insights about the book—thank you for your support!

Rated 2 out of 5 stars

Got tired of waiting.

Originally took 5 months for the Company to complete delivery of my order.

April 27, 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

Thank you for your feedback, and we’re really sorry for the long wait you experienced.

A delay of that length is definitely not the experience we aim to provide. We understand how frustrating that must have been, and we truly appreciate your patience.

We’ve also requested additional information so we can review your case further and ensure this is properly addressed. We'll reach out to you as soon as we get these information.

Allow us to help and make things right for you. Thank you!

Rated 5 out of 5 stars

This book is going to help so much…

This book is going to help so much thank you Regin

April 27, 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

Thank you for your feedback!

We’re so glad to hear the book will be helpful for you. Regin will truly appreciate your kind words.

Thank you for your support!

Rated 5 out of 5 stars

Wonderful book!

Wonderful book!
Very helpful customer service.
Maricar went above and beyond.

April 24, 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

Thank you for your feedback!

We’re glad to hear you’re enjoying the book and had a great experience with our customer service. Maricar will truly appreciate your kind words.

Thank you for your support!

Rated 5 out of 5 stars

Feedback: Borrowed the Ancient Remedies book…

Borrowed th3 Ancient Remedies book from a neighbour & I found it so very usefull . I tried a few combinations with great success. So of I went to order & ended up not realizing the expence & found that it would be very costly to send to NZ. Couldn't actually find the place to say what freight would be . Anyhow Ancient Remedies promptly refunded the amount all inclusive. I was impressed with Patrick's way of handling the refund . Top marks to Patrick .Still wish I could afford such a lovely easily understood book . Just Brilliant
Thank you Winnie

April 19, 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

Thank you for your thoughtful feedback, Winnie!

We’re glad to hear you found the book helpful and easy to use. We also appreciate you sharing your experience with the ordering process and shipping costs—it’s valuable feedback for us.

It’s great to know Patrick was able to assist you promptly and handle the refund smoothly. He’ll truly appreciate your kind words.

Thank you again for your support—we truly appreciate it!

Rated 5 out of 5 stars

Marielle was amazing!!

Marielle was amazing!!! She walked me through the extra books that are electronic. She is great 😊

April 26, 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

Thank you for your feedback!

We’re glad to hear Marielle was able to guide you through the electronic books and make everything clear. She’ll truly appreciate your kind words.

Thank you for your support!

Rated 5 out of 5 stars

Congregants of the Baha’i Faith live in…

Congregants of the Baha’i Faith live in expectation of the prophesy that one day humans will look to food to attend to ailments. We live within that realm of belief.

April 26, 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

Thank you for sharing your perspective.
We appreciate your insight and the connection you’ve made between your beliefs and the philosophy of using food to support well-being. It’s meaningful to hear how this resonates with you.
Thank you for taking the time to share this.

Rated 5 out of 5 stars

Good job was delivered on time and they…

Good job was delivered on time and they followed up nicely if i have received the product.

April 23, 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

Thank you for your feedback!

We’re glad to hear your order was delivered on time and that the team followed up to ensure everything was received properly. We truly appreciate your support!

Rated 1 out of 5 stars

My experience is a disaster

My experience is a disaster! On tracking, they delayed my delivery for 10 days and yet the delivery never came. When I complain the issue my trial period is already overdue. I cancelled my membership because I actually never given my consent for one, yet I need to pay one payment to get me out of this nonsense, I still haven't got any products at all!

April 10, 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

Thank you for sharing your experience, and we’re really sorry to hear about what happened.

We understand how frustrating this must be—especially with the delivery delay, the concern about being charged, and not receiving your order at all. That’s definitely not the experience we want for you.

We’d like to make this right. We can review your account, stop any charges, and process a full refund if applicable—no need to return anything. We’ll also check what happened with the delivery and take appropriate action.

To get this resolved as quickly as possible, could you please share your order number?

Our team will prioritize your case and make sure this is taken care of promptly.

Rated 5 out of 5 stars

After bringing to the attention of…Great customer service

After bringing to the attention of Ancient Remedies that i had not received my book and the money had been taken from my account after over a month of ordering. Marielle was on it. She found out that there was an error in the shipping order, and it has now been rectified. My order is now being processed and is in shipping.Thank you Marielle for your constant communication with me and your great customer service.

April 26, 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

Thank you for your feedback!

We’re glad Marielle was able to quickly identify the issue and get everything sorted for you. It’s great to hear your order is now on its way and that you felt supported throughout the process.

Marielle will truly appreciate your kind words—thank you for your patience and support!

Rated 5 out of 5 stars

I made an error with my order and it…

I made an error with my order and it was immediately corrected. The book is beautiful. Maureen was very helpful,

April 24, 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

Thank you for your feedback!

We’re glad to hear your order was quickly corrected and that you’re happy with the book. Maureen will truly appreciate your kind words.

Thank you for your support!

Rated 5 out of 5 stars

Great experience in the ordering process!!

Everything was easy to navigate through and I was contacted quickly when I had questions! I am looking forward to getting the book and I have high expectations of ordering more for gifts!!

April 25, 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

Thank you for your feedback!

We’re glad to hear the ordering process was smooth and that your questions were answered quickly. It’s great to know you’re looking forward to the book and considering more for gifts.

We truly appreciate your support!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look