andersonbain LLP Reviews 144

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and attentive approach, making interactions pleasant and efficient. The service provided is frequently highlighted as excellent, with many people appreciating the personalized and supportive experience. Reviewers are particularly impressed with the quick response times and clear communication, which helps alleviate stress during complex processes. However, some people were dissatisfied with the professionalism of a recommended individual and noted that a property manager seemed frequently unavailable. There was also a mention of a desire for more human interaction regarding changes.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the team's professionalism,... See more

Service

Clients share positive opinions on service, consistently highlighting its excellence from start to finish.... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick and efficient... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great team, Greg Christie managed our purchase day to day - and was fully on top of all details throughout. Clear and precise guidance and instructions made for a flawless house purchase. Highly recom... See more

Rated 5 out of 5 stars

We were recommended Paul from a friend to help us purchase our first ever house. Paul was extremely helpful and attentive throughout the whole process and was always on hand to answer any questions or... See more

Rated 5 out of 5 stars

I cannot recommend Cara Seivwright enough, absolutely fantastic service provided. Every step of the way in gaining POA and Will writing for my mother Cara went above and beyond with her help and guida... See more

Rated 5 out of 5 stars

Having dealt with mark, he very much helped every step of the way and moved very fast. Starting and finishing a house move in 6 week deadline was stressful especially with hiccups and mark made me fee... See more


Company details

  1. Legal Services
  2. Conveyancer
  3. Estate Planning Attorney
  4. Law Firm
  5. Real Estate Agency
  6. Real Estate Agents

Written by the company

For expert conveyancing advice in Aberdeen or the surrounding areas, please call andersonbain on 01224 456789


Contact info

4.9

Excellent

TrustScore 5 out of 5

144 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Useless property website

Truly abysmal property website. Try to navigate using criteria hopeless. Try to order properties but only works in page 1, subsequent pages revert to "Most viewed". Does not inspire confidence in company generally if cannot get basics right.

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

Timely

Timely, professional and good communication throughout.

I have used A&B for 2 transactions now - already teed them up for a 3rd.

Patrick and Ashleigh have been great throughout.

June 10, 2024
Unprompted review
Rated 5 out of 5 stars

Delighted First-time Buyer!

I was recommended Andersonbain LLP and couldn't have been happier with the service they provided. As a first-time buyer, I had so many questions and queries and the whole team at Andersonbain were right there for me whenever I needed them. Patrick Gordon-Buik, Faye Walker, and Liz Kelly were the main team working with me to complete my purchase and I couldn't be happier with the service they provided.

May 31, 2024
Unprompted review
Rated 1 out of 5 stars

0point

If you are would like put on money in rubbish. This company, will be help.
Organisation 0
Communication 0
No contacted to you.
No interested.
Only ask to you price down. But you are must be try to sale original price.
When ask questions. Answers is staff" I don't known"
If you ask refresh market. Answer is If you are want.
Ask to me ,if I have any plans to sale my house. Me??? Really. I pay you are agency money. You are must be give me plans.
Staff never in office.
My house 1 and 3 months. Nothing sale.

June 3, 2024
Unprompted review
andersonbain LLP logo

Reply from andersonbain LLP

Hi Jekaterina

We’re very sorry to hear that your experience hasn’t been to your satisfaction. We completely understand that selling your home can be a stressful process. We’re committed to ensuring we offer a proactive and personal service to all our clients. If you would like to discuss anything with us further, we’re more than happy to have a chat to find out what we could have done better to ensure you were completely satisfied with the service and ensure our clients continue to be looked after to the highest standard.

Rated 5 out of 5 stars

Provided excellent service for home purchase

I used Anderson Bain for my home purchase. My solicitor Katie Burns was great in helping me understand the differences between the Scottish and English systems - as I was moving from London - and she made sure all aspects of the purchase were dealt with smoothly. I would use Anderson Bain again.

May 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great friendly service

Great service received from Cara when making Wills for my husband and I. Cara was helpful, efficient and provided all the information we needed. Thanks.

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

Will

I contacted andersonbain for assistance with a will on behalf of my uncle. Cara was very helpful and always got back to me in a timely manner. Thank you for making the process easy.

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

Writing my Will

I have recently written my Will through Andersonbain, specifically Cara Seivwright, and have only positive feedback. Cara was helpful, efficient, quick at responding, and I was really pleased with the service I was provided. I would highly recommend.

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

Wills

Had will made. Good communication and advice throughout the process.

May 8, 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, explained the process in a way which made sense to us. Communication is excellent throughout.

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Everyone here is sooo cooperative

Everyone here is sooo cooperative. Great service. They arranged my mortgage and helped me in getting my first home. Me and my wife are so happy with them. To be honest 5 stars..... Katie , David and others helped a lot

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

Would recommend Anderson Bain 100%. They are diligent, professional and extremely helpful throughout the whole process. Natalie and Emma were exceptional, very friendly and supportive during my unusually long buying process but they were there giving me great confidence at every step. Thank you again Ron.

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

Professional

Professional, good quality and quick service. Just what I was looking for. Thank you to Cara (Private Client Solicitor).

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

Superb service, would highly recommend

Catherine Mackay and Robin Leith were very friendly, helpful and efficient. They kept us informed at all times and explained everything clearly. We are very happy with the service and would definitely use Andersonbain again.

February 14, 2024
Unprompted review
Rated 5 out of 5 stars

Power of Attorney made so easy

My elderly mum decided to set up myself as Power of Attorney and we were appointed Cara Seivwright to help us through the process.

Due to mums frailty Cara visited us at home and I was so impressed with her kind manner and how she explained to my mum everything clearly and made her feel so at ease throughout the process as she is such a worrier at the best of times.

I would highly recommend using Andersonbain and will definitely using them in the future for any further services.

January 31, 2024
Unprompted review

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