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Andorra Resorts Reviews 84

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Fantastic skiing, weather, food and views. The resort is huge but accessible to most any skier. More beginner and intermediate terrain than any other resort I’ve skied but there is so much off piste t... See more

Rated 5 out of 5 stars

Skiing in Andorra Skiing in Andorra was such a treat - knowledgable, attentive staff and beautiful scenery! The only issue during our stay was bad weather, which meant the slopes and lifts were bus... See more

Company replied

Rated 5 out of 5 stars

Highly recommend, easy booking, super quick to respond to questions and you're always speaking to a human being! Collecting the ski school passes was simple and finding our instructor was easy too. Gr... See more

Company replied

Rated 4 out of 5 stars

Great place, so many things within reach, enjoyed the slopes and the people were great. Lessons are amazing too, necessary if you're going for the first time. I didn't the first time and the second vi... See more

Company replied

Company details

  1. Ski Holidays

About Andorra Resorts

Written by the company

Dedicated to providing accurate information for customers planning their holidays throughout Andorra.

Over the years, we've built strong relationships with mountain companies, ski schools, hire shops, transport, and accommodation providers. Using these connections and our expertise, we offer visitors a wide variety of flexible holiday products at great prices, accompanied by excellent service.

Our team knows Andorra inside out, frequently exploring the mountains and resorts to bring you the latest snow reports, photos, videos, and information to help plan your ideal trip.

We're always on hand to assist and guide you, aiming to make booking your trip as smooth as possible.

Our mission has always been to provide accurate and relevant information that our customers can trust.


Contact info

Andorra Resorts

Andorra Specialists; Build Your Perfect Trip With Us!

4.8

Excellent

TrustScore 5 out of 5

84 reviews

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Rated 3 out of 5 stars

Great location in respect to the slopes…

Great location in respect to the slopes which is literally across the road. Hotel rooms are very dated and quite scruffy in places. Beds not great and safety rail missing from top bunk bed. Only rated as 2 star and for £800 for 4 you wouldn’t expect much more.

February 15, 2025
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Reply from Andorra Resorts

Hi Neil, thank you for your review- sorry to hear that the hotel you stayed in didn't exceed any expectations but the location sounds great! I’ve had a look and it doesn’t appear that the hotel booking was made through us, but I do hope your equipment experience with Andorra Resorts was a positive one.
We’d love to help you organise your next trip — feel free to get in touch with our customer service team, who are always happy to share their knowledge and help you find the right options. Best regards,

Rated 5 out of 5 stars

Great vacation

Eazy to make the order, helpful service. Great instructor

March 16, 2025
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Reply from Andorra Resorts

Hi Amnon — Thank you for your review! We’re really glad to hear the booking was easy and that our team provided helpful service. Fantastic to know you had a great instructor too. We look forward to helping you again on your next trip!

Rated 5 out of 5 stars

Excellent service.

Excellent service.
Friendly, knowledgeable staff

February 13, 2025
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Reply from Andorra Resorts

Hi Lee — Thank you for your kind review! We're so pleased to hear you had a great experience and found our team friendly and knowledgeable. We hope to help you again for your next trip!

Rated 3 out of 5 stars

Good instructor but you don’t get the…

Good instructor but you don’t get the full allocated time you’ve paid for

In response to your reply, they advised the lesson needs to finish 15 mins before the allocated end time to get the next person they had booked in

January 25, 2025
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Reply from Andorra Resorts

Hi- Thank you for your review! We're really glad to hear you had a good instructor.

You mentioned not receiving the full allocated time for your lesson. We want to ensure that all customers get the best experience possible, so we’d really appreciate a few more details. Lessons should run for the full booked duration from the scheduled start time, though occasionally factors like late arrival or changes to the meeting point can affect this.

If you're happy to share a little more about your experience, we’ll pass the feedback on to the ski school. They always appreciate the chance to review and improve where needed.

Thanks again, and we hope you had a great time in Andorra overall.

Rated 5 out of 5 stars

Great resort, will come back

Great resort, everything organised as expected! Bit pricey though during Spanish holiday week (also expected).

March 3, 2025
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Reply from Andorra Resorts

Hi there- Thank you for your review! We're really pleased to hear you had a great time and that everything we organised met your expectations. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

I enjoyed snowboarding there

I enjoyed snowboarding there, the facilities and everything was well organized and operated well, on time, no hiccup. And the class was amazing, teacher was super patient and supportive

February 22, 2025
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Reply from Andorra Resorts

Hi Mae- Thank you for your review! We're so pleased to hear you had a great time and that your class was such a positive experience. It's lovely to hear the instructor was patient and supportive — we'll be sure to pass your kind words on to the ski school. We look forward to helping you again next time!

Rated 4 out of 5 stars

Everything went quite well

Everything went quite well; it's a bit difficult to book private ski lessons with good teachers - any suggestions on how to go about that?

March 1, 2025
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Reply from Andorra Resorts

Hi Nuno,

Thank you for sharing your feedback! We're so happy to hear everything went well. We work closely with the ski school to match you with an instructor who fits your needs, and providing detailed information about your preferences really helps them find the best match. Booking early also gives you more options and availability, which we always recommend.

We hope to welcome you back to Andorra Resorts in the future!

Rated 5 out of 5 stars

Very spacious and clean rooms

Very spacious and clean rooms, and centrally located to shops and eateries.

December 15, 2024
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Reply from Andorra Resorts

Hi Ben! Great to hear you enjoyed your accommodation and its location! We’d love to help you again in the future.

Rated 5 out of 5 stars

Very good online access to booking…

Very good online access to booking equipment and skipasses. As a senior, it would be nice to be able to book a skipass for myself in advance instead of having to bring my passport to the kiosk.

February 17, 2025
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Reply from Andorra Resorts

Hi Ian, Thank you for your feedback! We’re glad to hear you found the online access to booking equipment and ski passes convenient.

We completely understand your suggestion about the Senior ski pass, we’ll definitely pass this along to the Resort. Thanks again for sharing your thoughts, and we hope to help you again in the future!

Rated 5 out of 5 stars

Would recommend

Amazing service from Andorra Resorts. They made everything very easy and we had a great time skiing. Would highly recommend.

January 25, 2025
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Reply from Andorra Resorts

Hi Huw-Thank you so much for your lovely review! It was a pleasure assisting you with your needs, and we look forward to helping you again in the future.

Thanks again!

Rated 5 out of 5 stars

Highly recommend

Highly recommend. Excellent service throughout. Friendly, helpful team

February 17, 2025
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Reply from Andorra Resorts

Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our team. We always strive to offer a friendly and helpful service. We appreciate your review and hope to assist you again!

Rated 5 out of 5 stars

Everything was really easy

Everything was really easy from booking to the slopes, staff were really helpful and on hand in their own office which is really reassuring. Many thanks to the team.

February 9, 2025
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Reply from Andorra Resorts

Hi Jeff! Thank you for your wonderful feedback! We’re so glad to hear that everything went smoothly from booking to hitting the slopes. It’s great to know our team was there to assist and provide reassurance along the way. We’ll be sure to pass your thanks along to them. We look forward to welcoming you again with Andorra Resorts.

Rated 4 out of 5 stars

Great place to go skiing

Great place to go skiing! It was my first time trying to learn it with my partner teaching me and I managed to pick it up after 3 days! It was a good resort, the staff tried their best to communicate with us, but we did notice there was a small lack of effort in some areas of the staff. They had a bit of an unwillingness to serve us and help us when we were obviously waiting to check in and grab our equipment. I don’t know if it was because we were english but it made us feel like we weren’t welcome. Other than that they were lovely. The resort itself was beautiful, it’s a shame we came at a time when the snowfall wasn’t at its best, but the resort tried to fix that with the snow cannons and maintenance of the slopes! Overall it was a good experience and it was fun to learn skiing!

January 10, 2025
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Reply from Andorra Resorts

Hi Grace! It’s great to hear you enjoyed skiing in Andorra as much as we do! We really appreciate your feedback about the ski hire staff — it’s so important for us to hear feedback about our suppliers, and we’ll be sure to pass this on to them. I’m sorry you didn’t feel as welcome as you should have on this occasion.

Overall, we’re so glad learning to ski was a great experience for you, and we’d love to welcome you back with Andorra Resorts in the future!

Rated 5 out of 5 stars

Excellent service

April 7, 2025
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Reply from Andorra Resorts

Hi Jayne- Thank you so much for your 5⭐ review! We look forward to helping you again in the future.

Rated 5 out of 5 stars

Wonderful

Wonderful
organised pretty much everything - ski hire, lessons, accommodation, transfers

February 17, 2025
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Reply from Andorra Resorts

Thank you so much for your wonderful review. We’re so glad we could help organise everything for your trip — it’s lovely to hear you had such a smooth experience. We look forward to helping you again with your next holiday!

Rated 5 out of 5 stars

No queues at lifts or to collect…

No queues at lifts or to collect passes, staff available at kiosks, great instructor.

February 10, 2025
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Reply from Andorra Resorts

Thank you so much for your 5⭐ review! It sounds like you had a fantastic time — we look forward to helping you again in the future!

Rated 5 out of 5 stars

It's always a pleasure to stay at this…

It's always a pleasure to stay at this hotel ! We felt as we were at home and the staff are so nice and caring.

January 29, 2025
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Reply from Andorra Resorts

Hi Alix – It sounds like Andorra is your home away from home! We look forward to helping you plan your next trip with Andorra Resorts.

Rated 5 out of 5 stars

5 day package

Took out the 5 day
15 hour tuition
5 lunches
5 day lift pass
Package was excellent value for money with first class tuition

January 6, 2025
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Reply from Andorra Resorts

Hi Steven- Thank you so much for your lovely review. We’re so glad to hear you found the package excellent value and that the tuition was first class! It’s great to know you had such a positive experience. We look forward to helping you again for your next trip!

Rated 5 out of 5 stars

Always a great resort

Always a great resort - easy to get WIFII across the whole mountain range. Good restaurants and bars and realistic prices.

February 8, 2025
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Reply from Andorra Resorts

Hi Roger – Pas de la Casa is definitely a firm favourite! We’re so glad you had a great time and hope we can help with your next ski holiday.

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