Andrea Nobile Reviews 

392
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

The worst customer service I know. I wanted to order shoes. I live in Belgium, but their system thought I was from the Madeira Islands and I had to pay 50 € extra for shipping. I sent a mail to the cu... See more

Company replied

Rated 5 out of 5 stars

Second order came faster. Shoes are absolute fabulous. Top notch, suberb made. Andrea Nobile is an excellent maker and seller. Prices are very good and sale's prices make it easier for you. Quality is... See more

Rated 5 out of 5 stars

Allow me to present my appreciation to Andrea Nobile for their shows unique design and high fabrication quality that makes all ayes on me. When I put Andrea Nobile shows on it is give my the filli... See more

Rated 5 out of 5 stars

This is the first time I have bought Andrea Nobile and the experience couldn't be better. The same day I made the order, they contacted me by WhatsApp and informed me that they had a quality problem a... See more

Company details

  1. Shoe Store
  2. Fashion Accessories Store

Written by the company

Andrea Nobile is a Made In Italy footwear brand born from the desire to make the great manufacturing art of Italian handmade shoes accessible to everyone with a style that starts from timeless classics to the most daring reinterpretations of Italian men's shoes.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

392 reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(392)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

I am satisfied absolutely

I am satisfied absolutely! These shoes are amazing! They fit perfectly and the material is supersoft and comfortable! I can only recommend these products.

January 17, 2024
Rated 3 out of 5 stars

Return is a pain…

The shoes are not fitting to my shoes so have to return them. They are also very hard.
Somebody might feel ok with these but I prefer softer shoes.
Reason for my reduced stars is the shipment - I paid and money were discounted but I was asked few days later for payment confirmation- strange when the money were already out…
Secind point I dislike is that I have to pay for return delivery which is much more expensive for normal customer than for company account. If this has to be paid I would prefer to pay the company price and have this collected…

January 26, 2024
Unprompted review
Andrea Nobile logo

Reply from Andrea Nobile

Hello,
we are really sorry to receive this kind of review, considering also that you wrote us that our shoes are great and that was only a fit problem. In terms and conditions you accepted on our website at the moment of the order is specified that return fees are at customer charge. Regarding the payement we not said that we not received money but that we need to have a confirmations that is you because your payement was signed as a possible fraud so in order to protect you as our customer we ask you a proof of payement. We are really sorry about that, considering that we always replied and give you informations also before the purchase. We work hard everyday to help our customers and give them the best service and we are disappointed when this unfortunately is not appreciated.

We are at your disposal in case of need

Have a nice day
Andrea Nobile Staff

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