Andy Wilson Financial Services Ltd Reviews 87

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise and helpfulness, making complex processes smooth and straightforward. Many highlight the excellent customer service, noting the clear communication, quick responses, and personalized attention received throughout their interactions. The service provided is frequently described as top-notch, with people appreciating the efficiency and the ability to secure the best possible deals. Reviewers also commend the company for its professional and understanding approach, particularly for first-time buyers or those with unique circumstances, ensuring all options are clearly explained.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

Clients share positive opinions on service, consistently describing it as professional, excellent, and... See more

Customer service

Consumers find customer service to be positive, highlighting the excellent advice and guidance received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you, Robert, for helping us secure the best possible mortgage deal. You went above and beyond, continually revisiting and revising the options to make sure we locked in the lowest rate availab... See more

Company replied

Rated 5 out of 5 stars

Robert recently secured a mortgage for me for the second time. He makes what can seem like a potentially time-consuming or stressful process, so easy and even enjoyable! He secured the best deal for m... See more

Company replied

Rated 5 out of 5 stars

Robert Drury has been excellent and wonderfully patient in helping me find the right mortgage deal for me. What I thought would be an admin heavy task with endless jumps through hoops ended up being o... See more

Company replied

Rated 5 out of 5 stars

Robert was extremely helpful, clear, informative and attentive throughout the whole process. Everything was explained quickly and clear for us to understand. Can’t thank him enough for making t... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Andy Wilson Financial Services is a Mortgage and Equity Release specialist advice company based in Lincoln, Lincolnshire. The business was started in 2011 by Andy Wilson, who has over 44 years experience in mortgages and property transactions. Andy advises on equity release and later life lending, and is joined by Robert Drury and Steve Taylor, our specialist mortgage advisers. With a combined 133 years experience in financial services, our team is well placed to help clients with their borrowing requirements. We have seen it, done it, and can carefully explain all you need to know to make sound financial decisions for the future. Andy Wilson Financial Services is a Mortgage and Equity Release specialist advice company based in Lincoln, Lincolnshire. The business was started in 2011 by Andy Wilson, who has over 44 years experience in mortgages and property transactions. Equity Release includes Lifetime Mortgages and Home Reversion schemes. We can advise and arrange Lifetime Mortgages and will refer you to an approved specialist for Home Reversion schemes. *** You will be charged a fee; we charge £495 to provide our advice and a written recommendation following a face to face meeting. We also charge £800 to process an application to a Lifetime Mortgage provider. *** Lifetime Mortgages are applicable for over 55s only, may affect eligibility to means tested state benefits and can affect the inheritance you may leave. *** Think carefully before securing any other debts against your home. Your home/property may be repossessed if you do not keep up repayments on a mortgage or other debt secured on it. The Financial Conduct Authority does not regulate some forms of Buy to Lets. *** Andy Wilson Financial Services is a trading style of Andy Wilson Financial Services Ltd, which is an appointed representative of HL Partnership Ltd which is authorised and regulated by the Financial Conduct Authority. *** Andy Wilson Financial Services Ltd is registered in England No. 07547809. Registered Office: Landmark House, 1 Riseholme Road, Lincoln, LN1 3SN **3


Contact info

4.9

Excellent

TrustScore 5 out of 5

87 reviews

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Rated 5 out of 5 stars

Andy Wilson Highly Recommended

We found Andy Wilson to be professional, dependable, knowledgeable, trustworthy and very friendly. He provided us with very helpful advice, tailored to our needs, taking the time to explain things clearly. Very quick and efficient service!

April 7, 2026
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thank you very much Heather, we appreciate your kind comments!

Rated 5 out of 5 stars

A real asset to his industry and Clients

I’ve had the pleasure of working with Andy over a number of years, and he is consistently one of the most professional advisers I deal with. He is always immaculately presented, well prepared, and punctual, and always makes time to connect — which really reflects his commitment to both his clients and lender relationships.
Andy is open to new ideas and is always keen to learn, while equally sharing his own knowledge and insights, which I find incredibly valuable. He has a great ability to balance strong technical understanding with clear, straightforward communication, making even complex cases feel easy to navigate.
What really sets Andy apart is how much he genuinely cares about his clients. He approaches every case with empathy, integrity, and professionalism, always focusing on achieving the right outcome. He’s a real asset to the later life lending industry, and his clients are extremely lucky to have him.

June 4, 2026
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Reply from Andy Wilson Financial Services Ltd

Thank you Karen for this lovely testimonial. It has been a pleasure to work with you in recent years.

Rated 5 out of 5 stars

Andy was recommended to me by a mutual friend.

Andy was recommended to me by a mutual friend and it was one of the best recommendations I have received. He visited us at our home and explained everything in a clear and concise manner. Nothing was rushed in the time that he spent with us. He has kept in touch with us throughout the process, explaining what happens and when. He told us that he is only a telephone call away if we required any clarification or further information. I have no reservations in recommending Andy to family and friends for his manner and expertise.

May 27, 2026
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thank you so much for your lovely review and testimonial. We are delighted you had such a good experience!

Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish. Rob Drury has been absolutely brilliant. Highly recommend.

May 14, 2026
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thanks Jonny, we appreciate your comments.

Rated 5 out of 5 stars

Mortgage renewal

I have used Robert Drury a couple of times for mortgage renewals and cannot recommend him enough. He took the stress out the process, was always available if I needed him and made sure I got the best deal possible. Will be using again!

May 6, 2026
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thanks Edward, we appreciate you returning to see Robert once again!

Rated 5 out of 5 stars

I have used Steve Taylor for many years…

I have used Steve Taylor for many years as my mortgage advisor. The service has always been top notch and I wouldn't use anybody else. Nothing is too much trouble for Steve and he explains everything that it happening at all stages etc. Steve is a great guy and always sorts a great mortgage deal out

May 5, 2026
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Many thanks Dan, we are very pleased you are happy to continue using Steve for your mortgage requirements, and it is much appreciated!

Rated 5 out of 5 stars

Steve Taylor is wonderful

Steve Taylor is wonderful, great advice and guidance. First time I had ever used a broker, so was all new to me. Steve’s professional, patience and practical approach, was above and beyond. Would certainly recommend

February 2, 2026
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

We are delighted to read your review of our service as a first time user. We hope the relationship will contine for many years!

Rated 5 out of 5 stars

Would recommend

This is the second time I've used Andy's services. And on both occasions he has been brilliant. He listened to my goals and went through all the options clearly and in depth. Found the best deal for me, keeping me informed throughout and always answered my queries immediately. He made the whole process smooth and straight forward.
Thankyou

March 30, 2026
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thanks Martin, it was a pleasure to work with you - both times!

Rated 5 out of 5 stars

Really impressed with the service

Really impressed with the service. I've used Rob for my initial mortgage and just again for my 5 year renewal. Couldn't be happier. I feel like I was treated fairly, with honesty and integrity.

I couldn't recommend him enough.

April 2, 2026
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

We apprecita eht ekind words Andy, and delighted you were happy with the service!

Rated 5 out of 5 stars

Knowledgeable and Professional Advice

Andy Wilson Financial Services recently acted for me in respect of an Equity Release service; and from the initial communication to the final decision, there was excellent communication and clarity of advice.

Andy rang to make the initial appointment, asking me some basic questions and followed this with an e-mail setting out his services, his fees, his membership of the relevant professional bodies and their requirements. This was all very clear and concise; and he also set out the documents he would need from me, so I had time to collate them before the meeting.

At the initial meeting, he was very courteous, friendly and polite and I would highlight his professionalism and knowledge of the products available. He collected all the necessary details and came back to me very quickly, explaining the various alternatives and issues arising.

Throughout the process, I felt very well informed and recognised that Andy was expert and experienced in Equity Release dealings, which meant the whole process was easy to understand, very clearly explained; and I can definitely recommend this company.

March 25, 2026
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Tank you so much for this summary of our service to you Sue. We are very grateful.

Rated 5 out of 5 stars

A trusted and professional service

A very professional service - both courteous and discreet; with sound financial guidance provided throughout. Andy ensured we benefitted from the most favourble market terms and stayed in touch, even after signed acceptance of the provider's proposal, making himself available for further advice right up until confirmed completion and tranfer of the Equity Release funds.
A trusted and very professional service that I would heartily recommend.

December 1, 2025
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thank you very much for your kind comments. It was a pleasure helping you through the process and we appreciate you taking the time to leave a review,

Rated 5 out of 5 stars

Excellent advice and information.

Andy visited us yesterday at our request just a few days ago. He was punctual, professional throughout and extremely knowledgeable. He was also sensitive to our position and helped us to come to an informed decision. We can happily and highly recommend Andy.

March 9, 2026
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thank you Graham, your comments are very much appreciated.

Rated 5 out of 5 stars

1st Class experience

Andy Wilson is one of the nicest guys I've come across
he's very friendly, very professional but most of all very understanding of our needs. He talked us through all paperwork made sure we understood everything, and any questions I had he was only a phone call away.
I would recommend Andy to family and friend without hesitation....I had a 1st class experience with Andy, and will always be grateful for everything he did for us.

January 29, 2026
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

We very much appreciate your kind comments Paul, and it was a pleasure to assist you both.

Rated 5 out of 5 stars

Expert mortgage advice you can trust

Robert recently secured a mortgage for me for the second time. He makes what can seem like a potentially time-consuming or stressful process, so easy and even enjoyable! He secured the best deal for me and went above and beyond when the rates later changed to get me an even better deal. An absolute expert at what he does and really cares about his clients too. I wouldn't use anyone else!

December 15, 2025
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thank you very much Amber, we are delighted to hear your views!

Rated 5 out of 5 stars

Help finding the best mortgage deal

Steve has supported me through the years to help find the best mortgage deal and mortgage renewal. The set-up and renewal processes have been smooth and worry free. It's been such peace of mind to know that you are being looked after in the process and getting the best possible outcome. Thank you!

December 1, 2025
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Many thanks for once again working with Steve to achieve your mortgage aims, and for your kind words.

Rated 5 out of 5 stars

Thank you for helping us secure the best possible mortgage deal

Thank you, Robert, for helping us secure the best possible mortgage deal. You went above and beyond, continually revisiting and revising the options to make sure we locked in the lowest rate available.

The whole process was smooth and straightforward, we were kept in the loop at every stage, and nothing was ever too much trouble when we had questions. We wouldn’t hesitate to recommend you and will definitely be back in touch when it’s time to remortgage.

January 2, 2026
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

We appreciate your lovely comments Rachael, and for trusting Robert to meet your expectations!

Rated 5 out of 5 stars

Supportive with clear explanation

Andy was very supportive throughout the process. He was available to answer any queries promptly offering a clear explanation
Thank you

January 5, 2026
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thanks Maxine, your kind comments are appreciated.

Rated 5 out of 5 stars

Robert has been fantastic on numerous…

Robert has been fantastic on numerous occasions and I will be using him for all mortgage purposes in the future. He is very informative and has been quick in turning things around for me and always keeping me up to date on rate changes. Thank you Robert 😊.

December 22, 2025
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thank you for your kind comments Charlotte, we appreciate them!

Rated 5 out of 5 stars

This is the 4th/5th time I've used…

This is the 4th/5th time I've used Steve from Andy Wilson for a mortgage. This was for a specialist mortgage in a Ltd company and the service was excellent, as usual. Made it possible to buy this property. Highly recommend.

November 6, 2025
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thank you for taking the trouble to give your thoughts Shaun, we appreciate it!

Rated 5 out of 5 stars

Excellent service from Steve

Excellent service from Steve, sorted the best deal for us and will definitely using again in the future 😃

November 12, 2025
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thank you for your kind comments. We look forward to seeing you again!

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