North to South Financial Services Ltd Reviews 75

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and dedication, making the mortgage process feel simple and stress-free. Many people highlight the exceptional customer service, noting that the team goes above and beyond to provide support, clear explanations, and regular updates, ensuring a smooth and easy experience. The service provided is frequently described as outstanding, with consumers appreciating the efficiency and personalized approach. Reviewers are particularly impressed with the team's knowledge, their ability to secure the best deals, and their continuous support even after the mortgage offer is secured.

What people talk about most

Staff

Consumers consistently find staff to be positive. Reviewers frequently highlight the team's knowledge,... See more

Service

Customers consistently report positive experiences with the service. Many reviewers praise the team for being... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the personal care and clear... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how smooth and manageable the process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best company to work with if you need help with mortgages! Sarah, in particular, has been amazing — her work ethic and drive make the process so easy and stress-free. She’s such an asset to the... See more

Rated 5 out of 5 stars

After reaching out to Zach at North to South Financial Services, I can honestly say 100% it was the right decision. Zach has ensured that all our needs were met and we have been well informed from day... See more

Rated 5 out of 5 stars

Reaching out to NTS was the best thing we have ever done after being failed by another broker. Lauren got everything going and we got to meet yas who worked a absolute miracle and straight away got a... See more

Rated 5 out of 5 stars

We can't thank Lauren enough for making our dream a reality! Having worked with Lauren closely over a number of months to put us in the best possible position we finally have our mortgage offer.... See more


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

75 reviews

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Rated 5 out of 5 stars

Jamie Parker was amazing

Jamie was a fantastic help helping me sort out my mortgage as a first time buyer, complete transparency regarding any costs and charges and providing a full breakdown for me which was extremely helpful, would recommend to anyone!

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

North To South have been incredible…

North To South have been incredible from the outset - personal customer care, explained everything brilliantly and are always there if we had any questions at all. Honestly I don't know what we would have done throughout this process without them! Huge thank you to Jamie Parker for this incredible work going over and above - incredibly knowledgable and thoughtful throughout :)

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company for mortgage. Even complicated ones.

If you’re looking for a mortgage broker, North to South are simply the best company to use.

We knew we might face some challenges with our mortgage due to our property situation, as we were dealing with a Right to Buy purchase alongside a flying freehold. Most of our consultations were with Lily, and we honestly can’t praise her enough — she has been absolutely amazing throughout the entire process.

The first lender Lily found for us within just a day unfortunately turned us down because of the size of the flying freehold. At that point, I honestly lost hope, but Lily didn’t. She quickly found us another lender and handled everything from start to finish. Apart from sending over the required documents, Lily took care of everything and completely removed the stress and pressure from our shoulders.

She also recommended a solicitor, which made the process even smoother. The pricing is great too — you don’t pay a penny until you sign for your mortgage.

We were updated constantly which is incredible. No questions were ever too much. We were encouraged to ask even if we thought they were small.

Our mortgage situation felt very complicated, but the whole team at North to South sorted everything out with no issues for us at all. We truly cannot thank you enough for everything you’ve done and for helping make a dream come true that we’ve wanted for such a long time.

Lily, you are amazing!

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent! ✨

Lauren and her team at North to South Financial Services were incredible throughout the entire mortgage application process. They worked efficiently to secure my mortgage in a very short amount of time while remaining professional, supportive, and reassuring every step of the way. I felt valued, informed, and genuinely cared for throughout the process. I can’t thank them enough for making what could have been a stressful experience feel smooth and manageable, especially after being let down by a previous broker. Highly recommend!

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend North to South…

I highly recommend North to South Financial Services Ltd for anyone looking for mortgage advice. Sarah (mortgage advisor) made the entire process incredibly straightforward and stress-free. She is professional, knowledgeable, and kept me updated every step of the way, always going the extra mile to ensure I got the best possible outcome. I couldn’t have asked for better support—five stars!

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

We’ve just had our mortgage offer through with Nottingham Building Society and I honestly can’t thank Lily and team enough for all the support throughout the process.

From the start, Lily and team was clear, responsive and really easy to deal with. What stood out most was how proactive she was — always chasing the lender, keeping us updated and explaining things in a way that actually made sense (which isn’t always easy with mortgages!).

We had a few bumps along the way with credit history and lender criteria, but Lily and team stayed on it, explored the right options and ultimately got us to a successful offer. At no point did it feel like we were just another case — she genuinely cared about getting the right outcome for us.

The whole process felt a lot less stressful having someone knowledgeable and on the ball handling it, especially at the later stages when things can feel a bit out of your control.

Would 100% recommend Lily and North to South Financial to anyone — particularly if your situation isn’t completely straightforward.

Thanks again for everything!

Tony & Zahra

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Couldnt of asked for better service

Honestly couldnt of asked for a better experience. Zach was fantastic, down to earth and made us feel extremely relaxed and confident throughout the process. He kept on top of everything and continually provided updates throughout the application process, he gave us a clear plan of what to expect and we went from from first viewing to full mortgage acceptance in the space of three weeks!
Amazing team couldn't recommend them enough

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service from North to South

A friend put me in touch with Sarah after she had remortgaged via North to South. As a single parent first time buyer I was unsure if I could find a mortgage that worked for me, but Sarah put my mind at ease and found me just the right mortgage. She was kept me up to date with what was happening and just made the whole experience easier to navigate. Thanks for all your help! I'll be back when it is remortgage time!

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

100% would recommend

I’m currently working with Lauren for my mortgage and I couldn’t be happier! From the start, it has been plain sailing. The whole team is so helpful and quick to respond if I have any concerns or queries. Would recommended 100%

North to South have made me feel so at ease in my house buying process. As a first time buyer, they have everything covered and support through every step of the way!

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect

I have used Sarah as a first time buyer. I had no clue on where to start or what I was doing! Sarah explained everything in detail and offered reassurance when things felt uncertain. Will continue to recommended them!

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish!

Excellent service from start to finish, Great expertise and very trusted advice!
Paul set up our first mortgage 5 years ago and when our renewal was due we were keen to seek out his help again!
The team are great and so on the ball with chasing and keeping us updated every step of the way. We had help with both the remortgage and updating our insurance policies, Paul was super helpful and informative and helped save us money on a new deal!
Would highly recommend and will definitely be in touch again next time around.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

All team members are so helpful

All team members are so helpful. Very supportive and easy process. They provided excellent communication and customer care throughout my house move assisting me across different financial areas/needs. Thank you

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

North to South go above and beyond

North to South go above and beyond to help! The communication and service is second to none and they are extremely knowledgeable. I would highly recommend for all financial services!

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

From start to mortgage offer Lauren has…

From start to mortgage offer Lauren has been fabulous and may as well of been holding our hands through this. I was so worried about mortgage offer and getting it right but she took the time to get us the best deal
For our circumstances. Totally worth it and would and have been recommending the team to others . Thank you again to the North to South Team

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

We truly can’t say enough good things…

We truly can’t say enough good things about our experience with North to South, and specifically Yasmin! As first-time buyers, we had a million questions, but Yas made the entire process feel simple rather than scary. She explained every detail and kept us reassured at every step. Yas truly helped make our dreams come true, and we are beyond grateful for her incredible help and support!

February 12, 2026
Unprompted review

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