North to South Financial Services Ltd Reviews 

89
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism and deep knowledge, making complex processes straightforward and stress-free. The service is highlighted as outstanding, with many appreciating personalized support and clear communication. Reviewers commend the team's dedication, often going the extra mile for a smooth user experience. People particularly value the constant updates and reassurance, especially first-time buyers. The company's ability to secure favorable outcomes, even in complicated situations, and their proactive approach are frequently mentioned. Consumers consistently recommend their services, highlighting the trust built through reliable assistance.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, professionalism, and... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, support, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's professionalism,... See more

User experience

People report positive experiences with the user experience, describing the entire process as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best company to work with if you need help with mortgages! Sarah, in particular, has been amazing — her work ethic and drive make the process so easy and stress-free. She’s such an asset to the... See more

Rated 5 out of 5 stars

Reaching out to NTS was the best thing we have ever done after being failed by another broker. Lauren got everything going and we got to meet yas who worked a absolute miracle and straight away got a... See more

Rated 5 out of 5 stars

I stumbled across NTS on tik tok where Lauren was doing a live, I asked a couple of questions as we was thinking about moving Fast forward to a view months Zach has been our rock , helpin... See more

Rated 5 out of 5 stars

This is my second time using Nottingham North to South Financial Services, now for a buy-to-let property, and the service is still just as outstanding as it was 3/4 years ago. Lauren handled... See more


Company details


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4.9

Excellent

TrustScore 5 out of 5

89 reviews

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4.9

All reviews

(89)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Experience!

We have been working with North to South as first time buyers and so far our experience has been great. Lily our advisor has been really helpful in enabling us to understand everything and support us to get the best mortgage possible.
The whole team have also been great, communication is really fast and they have been helpful in chasing up solicitors on our behalf as well.
Overall a really positive service and we would definitely recommend!

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Super service again from NTS

Super service again from NTS. Second time using. Lauren and Lily fantastic brokers. Been doing a Reno for several years and needed to raise cash a few times make the whole process super easy. Thank you again

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Simply the best

As an estate agent working within the industry, I know first-hand how difficult it can be to come across genuinely good mortgage brokers and financial services — and Lauren at North to South Financial Services is, without question, the absolute best.

During one of the most difficult periods of my life, I was told by multiple brokers within the industry that I was not mortgageable. Lauren took the time to truly understand my situation, found the right solution, and completely turned things around. She secured me a mortgage in principle within days and a full mortgage offer within just 10 days — something I was absolutely astounded by.

Lauren has an exceptional knowledge of the market and consistently finds the best possible solutions, resolutions, and outcomes for her clients, even in complex circumstances. Her professionalism, determination, and clear communication are second to none.

Since my experience, I have confidently recommended Lauren and the North to South team to friends and family without hesitation. Take it from someone who deals with mortgages daily — they genuinely are the best of the best.

Thank you, Lauren & the entire North to South Financial Services team.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service! Couldn't recommend North to South more. As first time buyers, we would not of been able to do this without their help. Special shoutout to Yasmin and Max who supported us through the whole process. Couldn’t have done it without there help. Highly recommend!

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding service

Absolutely outstanding service! After a disappointing experience with another broker, NTS completely turned things around and exceeded every expectation. They were personable, genuinely invested, and truly interested in helping me. Applying for a mortgage can be incredibly stressful, but their constant support and open communication made the whole process feel so much easier. I felt like a valued client from start to finish, and they were with me every step of the way on my house-purchase journey. I’m now happily settled into my lovely new home—and I couldn’t be more grateful!

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

I had the pleasure of working with North to South Financial Services as I went through the process of selling and buying a house a few months ago. This included securing me a new mortgage deal and home insurance for my move. The Team went the extra mile, continuing to support me with the process even after my mortgage offer was secured. The advice I received was excellent, and they never failed to help me feel secure and reassured throughout the stressful time. I would happily recommend them to anyone considering using their services.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you NTS!

Lauren is an absolute superstar!
The support we received was second to none, the whole team are genuinely invested in their clients journey. Shout out to Max too for all of his help! Thank you NTS!

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

The best company to work with if you…

The best company to work with if you need help with mortgages! Sarah, in particular, has been amazing — her work ethic and drive make the process so easy and stress-free. She’s such an asset to the team and incredibly talented at what she does. Sarah always goes the extra mile to make sure you feel comfortable and happy throughout the entire process. I’ll definitely be using NTS again — Sarah, you’re stuck with me now!

Max I haven’t forgotten about you! Thank you for always getting back to me!

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Second time using NTS for mortgage, amazing experience

I used NTS two years ago for getting an initial mortgage when buying a house on my own, I didn’t think I’d be able to get one but Yas and the team were incredible at sorting it, getting me the best rate and seeing it through to completion. Yas even managed to source me life insurance with many health conditions which is no mean feat!! I have just used them again, with Yas as my advisor again for my remortgage and yet again a fantastic experience, I trust her and the team to get me the best deal (which she has!) and make it a stress free experience when I’m totally out of my depth with it. Both Yas and Max have kept me updated, kept on top of the lender and been clear, friendly and helpful throughout, plus super quick from first chat to mortgage offer both times! It shows how trustworthy and great they are given I’ve used them more than once and would highly recommend genuinely, really amazing service all round thank you all so much xx

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Another thumbs up for Sarah

I believe this is the 4th time we’ve used NtS, Sarah has been amazing throughout the past 5 years dealing with remortgages and new mortgages for us. She is an asset to NTS, very knowledgeable and always keen to help.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Zach and Team .. AMAZING

I stumbled across NTS on tik tok where Lauren was doing a live, I asked a couple of questions as we was thinking about moving

Fast forward to a view months Zach has been our rock , helping us with every step of the way always on hand to answer any questions and always having solutions to problems .

Max has taken Zach place while Zach is on holiday and has been just as great.

I will NEVER use anyone else and I am so so grateful to of stumbled across these guys.

Genuine , trustworthy and just all round amazing!

Thank you so so much Zach and team what a credit every single one of you are to the company

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

This is my second time using Nottingham…

This is my second time using Nottingham North to South Financial Services, now for a buy-to-let property, and the service is still just as outstanding as it was 3/4 years ago.

Lauren handled everything from start to finish with complete professionalism. She made the whole process clear and stress-free, and I always felt reassured that everything was in safe hands.

Max has also been excellent, always on top of things and quick to chase up progress when needed, which really helped keep everything moving smoothly.

The consistency, care, and dedication from this team is second to none. That’s why I’ve come back after several years, and I’ll continue to use them whenever I need mortgage support.

Truly a kind, professional, and reliable team — highly recommended, 10/10 service!

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

I couldn't be happier with the service…

I couldn't be happier with the service I have received from Sarah and Max in their help with finding me a mortgage and the financial help they have provided. They made the whole experience really quick and easy and were delightful to work with. I would highly recommend.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Reaching out to NTS was the best thing…

Reaching out to NTS was the best thing we have ever done after being failed by another broker. Lauren got everything going and we got to meet yas who worked a absolute miracle and straight away got a mortgage offer and worked so close with us with all the ups and downs to finally be getting our dream home. Shout out to max aswell for helping along side it all. We so lucky we have had them all on our journey

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

100% recommend North to South

We can't thank Lauren enough for making our dream a reality!
Having worked with Lauren closely over a number of months to put us in the best possible position we finally have our mortgage offer.
I can not fault the professionalism and compassion Lauren has for individual circumstances. We were always listened to, reassured and always told to remember we are just a phonecall or message away.
For anybody who is worried about taking the jump into home ownership I would 100% recommend North to South.

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Very good team would recommend provide…

Very good team would recommend provide all the information you need Sarah is a great individual and approachable to advise and support on any queries. I have used the team previously and will look to do so in the future have recommended to family and friends who are surprised by the level of support and contact the NSFS team offer.

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Sarah was fantastic!

Sarah was fantastic from start to finish! She is friendly, supportive, and always available to help. She made the whole mortgage process feel simple and stress free. Max was also great at keeping us updated throughout. Highly recommend!

July 16, 2025
Unprompted review

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