North to South Financial Services Ltd Reviews 

89
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism and deep knowledge, making complex processes straightforward and stress-free. The service is highlighted as outstanding, with many appreciating personalized support and clear communication. Reviewers commend the team's dedication, often going the extra mile for a smooth user experience. People particularly value the constant updates and reassurance, especially first-time buyers. The company's ability to secure favorable outcomes, even in complicated situations, and their proactive approach are frequently mentioned. Consumers consistently recommend their services, highlighting the trust built through reliable assistance.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, professionalism, and... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, support, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's professionalism,... See more

User experience

People report positive experiences with the user experience, describing the entire process as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best company to work with if you need help with mortgages! Sarah, in particular, has been amazing — her work ethic and drive make the process so easy and stress-free. She’s such an asset to the... See more

Rated 5 out of 5 stars

Reaching out to NTS was the best thing we have ever done after being failed by another broker. Lauren got everything going and we got to meet yas who worked a absolute miracle and straight away got a... See more

Rated 5 out of 5 stars

I stumbled across NTS on tik tok where Lauren was doing a live, I asked a couple of questions as we was thinking about moving Fast forward to a view months Zach has been our rock , helpin... See more

Rated 5 out of 5 stars

This is my second time using Nottingham North to South Financial Services, now for a buy-to-let property, and the service is still just as outstanding as it was 3/4 years ago. Lauren handled... See more


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

89 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(89)

57 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lauren from North To South financial…

Lauren from North To South financial services is a lovely,kind,professional,empathetic generally lovely person.This was the 2nd time we have worked with Lauren first as a first time buyer and recently buying and selling a property..Lauren helped us with literally everything from financial advice with mortgages and insurances.Lauren was always there to help with anything she could and was always available to call or email keeping us updated and checking in.Shout out to Max too as he was also great with communication and again always there to answer a question.i would highly recommend this company !!Trustworthy,reliable and professional..Thankyou also for our gift box we recieved upon moving into our new house!!Thanks Lauren and team will be in touch again in the future!!Tam and Nick x

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Superb service

I was extremely pleased with the service I received from Yasmin Bently. She offered an outstanding level of service and got back to me promptly with every query I had and she was very professional.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Easy process

From the initial phone call from zach to the follow ups off max. All I can do is what a smooth and easy process. Got us a great deal that we were not expecting. Kept in touch every few days and kept us updated. Zach explained everything in detail so we were well informed of the process. Max kept on at the solicitor to push things through. Thanks north to south,Zach and max and all the staff in the office. Thanks nark and Wendy

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Services from North to South Finanacial services.

After reaching out to Zach at North to South Financial Services, I can honestly say 100% it was the right decision. Zach has ensured that all our needs were met and we have been well informed from day one. Zach has taken time to thouroughly explain every aspect of the mortgage process and ensured he got us the best deal. We have already recomended his services to friends and will continue to seek advice from Zach in the future for our Mortgages. Thank you for your support very much apprecaited.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

The most incredible service

The most incredible service! We really couldn’t have picked better people to help with our house purchase!
They’ve helped with every little detail, no question was too big or small and everything was done to perfection. Thankyou for everything you have done for us! :)

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Our interaction with North to South…

Our interaction with North to South Financial Services has been fantastic, specifically with Zach, he has provided us with tailored information that met our requirements as FTB, he communicated everything with us and followed up all interaction with an email. Zach clearly explained everything about fees, interest rates and any other charges, full transparency was given as well as reassurance, he took time to answer all our questions, ( we had loads). Our whole process with North to South has been amazing, I would recommend them to all our family and friends in the future.

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend to anyone looking for a mortgage

North to South have been phenomenal in supporting me and my partner in the purchase of our first home. We were recommended to North to South following my partner's brother buying his first home, and I would recommend them to anyone looking for support with their mortgage. Lauren and Max have been with us along the way, answering every question we had no matter how big or small. Everything about our mortgage was explained to us clearly, taking time to make sure that everything is understood. We really value the support that everyone at North to South has provided to us in finding the right mortgage for us and I look forward to returning when it is time to remortgage. Thank you so much!

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Was recommended by a friend and it was…

Was recommended by a friend and it was the best recommendation we’ve ever had. Nothing was too much trouble and got us a mortgage even when I’ve just come out of a IVA . Would highly recommend using NTS financial services for your mortgage needs. Couldn’t have helped enough. Thank you so much Zach and team .

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Second time user

Second time using this service, my circumstances are a little bit tricky. However the team worked hard to ensure I got a good mortgage offer, very customer focused and available by phone or email when needed. I would highly recommend this service

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Yasmin has been amazing

What can i Say Yasmin has worked her magic and secured me my offer, this was the third time trying to get me my house, and through no fault of Yasmin the first 2 attempts were unsuccessful due to my personal circumstances, she has worked tirelessly to get me an offer and today was the day my dreams came true and i got the good news. Yasmin was constantly in contact with me updating me every step of the way giving me advise, I honestly cannot thank her enough.
Max in the office has been on the ball with the updates as the minute he receives an update i then got updated. again thank you for your service defiantly 5*

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent, reassuring service

We are first time buyers who were really overwhelmed with the idea of buying a house. Thankfully, I had come across North to South FS on Instagram. I was immediately drawn in by the fact they had no reviews less than 5-stars, and they seemed to communicate clearly in a way that was understandable. They also offered the free first-time buyers guide which was helpful for us to get a good overview of what would be needed.

We have worked with Zach, who has been an endless source of reassurance, wisdom, and clarity during these (slightly tumultuous) times.

Along with Zach, the admin team have been great. Everyone we have interacted with has been efficient, and clearly capable.

I would recommend North to South FS in a heartbeat. The fee has been well worth it as far as we are concerned.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you so much! 🫶🏻

We cannot thank enough to Zach and Eleanor from NTS Financial Services for their exceptional assistance and professionalism throughout our mortgage process. Their knowledge and expertise are invaluable, and they were guiding us every step of the way with patience and clarity. Their dedication and commitment to finding us the best mortgage options were truly remarkable. I wholeheartedly will recommend NTSFS to anyone in need of mortgage advice and financial services. Many thanks for your outstanding support! ⭐️⭐️⭐️⭐️⭐️♥️

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

The best mortgage brokers in the UK!

We used North to South 2 years ago when we got our first mortgage together. From start to finish it was such an easy process - from sending our documents over to Lauren to searching for the best mortgage deal for us. Lily kept us up to date with the progress and Lauren kept in constant contact with solicitors. Fast forward 10 weeks and we had the keys to our first home together! I honestly thought the whole thing was going to be stressful as one of us is self employed but NTS made it so easy. The team are so thorough, they care about every little detail making sure nothing is un thought about. Being self employed Lauren even talked us through income protection insurance which we took out with them giving us an added peace of mind!!
We are about to renew our mortgage with them this year and Lauren already has the ball rolling! Even our friends and colleagues have since used them and had the best experience too. If you’re thinking or looking for a mortgage, get in touch with them. You won’t regret it! 🏠 🔑 ♥️

March 19, 2024
Unprompted review
Rated 5 out of 5 stars

Nothing but 5* from me!

Nothing but 5* from me!
Making things incredibly easy to understand and always making sure you fully understand the whole process. Amazing team too, above and beyond everytime!

March 16, 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish the team were…

From start to finish the team were wonderful, organising calls out of hours to accommodate our schedules and everything was explained in detail leaving absolutely no doubt. Would highly, highly recommend anyone using North to South - friendly, professional, email updates at each stage… I only wish I could give more than five stars! Thank you all!

March 3, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look