Armed Forces Financial Services Reviews 94

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We worked with Dianne for our mortgage from start to finish. She is absolutely phenomenal. Great and speedy replies. From speaking to other people going through a similar process, she got us the best... See more

Company replied

Rated 5 out of 5 stars

As a first time buyer, these guys were extremely helpful, knowledgeable and answered any questions we had for them. We've gone from not knowing anything about buying a house, to being home owners and... See more

Rated 5 out of 5 stars

Having feared and put off the complicated house buying process for years, Dianne at AFFS certainly made the process so much easier. As a first time buyer everything was explained in simple terms and... See more

Company replied

Rated 5 out of 5 stars

Exceptional Support Seamless House Buying Experience Again! This is the second time Dianne has helped us with our mortgage and life insurance, and once more she has made the entire process seamle... See more

Company details

  1. Mortgage Broker
  2. Armed Forces Association
  3. Financial Consultant
  4. Insurance Broker

Written by the company

Military Mortgage & Protection Advice Established by Ex Forces for the Armed Forces. AFFS specialise in providing expert Military Mortgage and Protection advice to HM Armed Forces, Veterans and Military Families. Our mission is to provide simple, clear and straight forward financial advice to service personnel, veterans and their families to improve their financial future.


Contact info

4.9

Excellent

TrustScore 5 out of 5

94 reviews

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Rated 5 out of 5 stars

Mortgage - Dianne

We worked with Dianne for our mortgage from start to finish. She is absolutely phenomenal. Great and speedy replies. From speaking to other people going through a similar process, she got us the best deal for our situation. Genuinely impressed and I do highly recommend.

April 24, 2026
Unprompted review
Armed Forces Financial Services logo

Reply from Armed Forces Financial Services

Very much appreciated, thank you :)

Rated 5 out of 5 stars

First time buyer

As a first time buyer, these guys were extremely helpful, knowledgeable and answered any questions we had for them.
We've gone from not knowing anything about buying a house, to being home owners and would definitely recommend these guys to others in the same situation, as well as those re-mortgaging.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended for Military Families.

We were approaching the end of our 3 year tour overseas and trying to navigate relocating back to the UK. Dianne was incredible at managing the application process on our behalf, she made it so easy. Highly recommend.

January 28, 2026
Unprompted review
Armed Forces Financial Services logo

Reply from Armed Forces Financial Services

Thank you :)

Rated 5 out of 5 stars

Fantastic service

Having feared and put off the complicated house buying process for years, Dianne at AFFS certainly made the process so much easier. As a first time buyer everything was explained in simple terms and communication was friendly and very prompt. Reaching out to them after two colleagues recommendations, i'll certainly be passing on the same strong recommendation to others. Big thanks!

January 23, 2026
Unprompted review
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Reply from Armed Forces Financial Services

Thank you 🤩

Rated 5 out of 5 stars

Dianne did an excellent job clarifying…

Dianne did an excellent job clarifying the requirements and specifics; she was also prompt in her responses. Much appreciated!

January 16, 2026
Unprompted review
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Reply from Armed Forces Financial Services

Much appreciated 😁

Rated 5 out of 5 stars

From beginning to end

From beginning to end, Dianne at AFFS has been amazing during my journey of purchasing a home. Her advice and guidance have been invaluable, transforming what is often a highly stressful situation into a much more pleasant experience.

January 6, 2026
Unprompted review
Armed Forces Financial Services logo

Reply from Armed Forces Financial Services

Thankyou :)

Rated 5 out of 5 stars

Guidance and help for a first time buyer

Dianne was great, always helping out and providing guidance for my entire property purchase, not just the mortgage. As a first time buyer new to the whole experience her advice was invaluable. Would highly recommend.

December 15, 2025
Unprompted review
Armed Forces Financial Services logo

Reply from Armed Forces Financial Services

Much appreciated, thank you :)

Rated 5 out of 5 stars

Excellent

Excellent, kind and professional service. Having someone understand the military ins and outs during this process made it so smooth and stress free.

December 10, 2025
Unprompted review
Armed Forces Financial Services logo

Reply from Armed Forces Financial Services

Much appreciated, thank you :)

Rated 5 out of 5 stars

100% recommend

I would definitely recommend. We utilised the AFFS to buy our first house and get life insurance. Dianne was amazing and made the whole process simple and easy for us by taking on all of the stress and providing us with simple and clear options to choose from. We will be using again for all future mortgage and insurance needs.

October 31, 2025
Unprompted review
Armed Forces Financial Services logo

Reply from Armed Forces Financial Services

Very much appreciated, thank you :)

Rated 5 out of 5 stars

Knowledgeable & swift responses.

We have engaged Dianne’s services a few times for mortgages over the last 5 years and she has always been swift to respond and provide product proposals that met our needs. Understanding military service is helpful as she can steer you to the providers that are the most supportive - critical if you wish to rent out immediately or one day in the future. Able to offer whole market options for most financial products I fully recommend AFFS to you.

October 16, 2025
Unprompted review
Armed Forces Financial Services logo

Reply from Armed Forces Financial Services

Very much appreciated :)

Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with Dianne from Armed Forces Financial Services. As a first-time buyer, I really appreciated how helpful, responsive, and efficient they were throughout the entire process. They took the time to explain everything clearly and made what could have been a stressful experience feel straightforward and manageable. I’m extremely grateful for their support in helping me buy my first home and would highly recommend them to anyone in the armed forces looking for expert mortgage advice.

October 13, 2025
Unprompted review
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Reply from Armed Forces Financial Services

Many thanks :)

Rated 5 out of 5 stars

Dianne at AFFS has been a sensation…

Dianne at AFFS has been a sensation from start to finish of my home buying experience. Able to offer advice and guidance throughout the process, she has made what can be a very stressful time that much better.

October 9, 2025
Unprompted review
Armed Forces Financial Services logo

Reply from Armed Forces Financial Services

Thankyou very much :)

Rated 5 out of 5 stars

Army reg/reserve remortgaging

5 stars.
If you are serving regular or reserve and looking to remortgage these were fantastic. I spent about a year being turned away from lenders as I was on Cyrus and away from my civvie employment. This made it difficult due to me not being under full time employment with the reserves even though I was deployed. Dianne helped me through and saved me about 3 grand in brokers fees. All commission comes from the lender so no rip off brokers fee. You will need to fill in a form supporting regi number etc but was well
Worth it.

October 8, 2025
Unprompted review
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Reply from Armed Forces Financial Services

Very much appreciated 👍

Rated 5 out of 5 stars

Dianne Kerry has been amazing helpful…

Dianne Kerry has been amazing helpful and proactive with our mortgage and subsequent renewals over the last 3 years. I am very pleased we found her!

October 2, 2025
Unprompted review
Armed Forces Financial Services logo

Reply from Armed Forces Financial Services

Thank you very much :)

Rated 5 out of 5 stars

Excellent service

Excellent service; I would highly recommend it. The level of service provided instilled confidence that any queries would be answered in a timely manner. Even my trivial questions were handled with high professionalism, making a stressful experience run smoothly. Thank you

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Unreal

Unreal! The process was so simple. Dianne was on hand to answer questions and give reassurance constantly. Cant thank Dianne enough! Amazing experience. Dianne's knowledge and help was outstanding throughout. Thank you so much :-)

August 29, 2025
Unprompted review
Armed Forces Financial Services logo

Reply from Armed Forces Financial Services

Very much appreciated :)

Rated 5 out of 5 stars

I was recommended by a friend to use…

I was recommended by a friend to use Dianne to get my mortgage she was nothing but extremely helpful she talked me throw all the steeps and it was a smooth process I would highly recommend this company to anyone currently serving thanks again Dianne.

August 28, 2025
Unprompted review
Armed Forces Financial Services logo

Reply from Armed Forces Financial Services

Much appreciated, thank you :)

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