We worked with Dianne for our mortgage from start to finish. She is absolutely phenomenal. Great and speedy replies. From speaking to other people going through a similar process, she got us the best... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We worked with Dianne for our mortgage from start to finish. She is absolutely phenomenal. Great and speedy replies. From speaking to other people going through a similar process, she got us the best... See more
Company replied
As a first time buyer, these guys were extremely helpful, knowledgeable and answered any questions we had for them. We've gone from not knowing anything about buying a house, to being home owners and... See more
Having feared and put off the complicated house buying process for years, Dianne at AFFS certainly made the process so much easier. As a first time buyer everything was explained in simple terms and... See more
Company replied
Exceptional Support Seamless House Buying Experience Again! This is the second time Dianne has helped us with our mortgage and life insurance, and once more she has made the entire process seamle... See more
Military Mortgage & Protection Advice Established by Ex Forces for the Armed Forces. AFFS specialise in providing expert Military Mortgage and Protection advice to HM Armed Forces, Veterans and Military Families. Our mission is to provide simple, clear and straight forward financial advice to service personnel, veterans and their families to improve their financial future.
The Elwick Club, Church Road, TN23 1RD, Ashford, United Kingdom
We have used AFFS for a number of years and we have always found them great to work with. Easy to contact, always respond in a timely manner and go the extra mile to ensure we get the best rates and deals. Their knowledge of the armed forces covenant and financial benefits is invaluable. I would highly recommend Dianne, she has been fantastic

Reply from Armed Forces Financial Services
Dianne was very knowledgeable and prompt in all correspondence. Helped me multiple times understanding the process as I was a first time buyer. Highly recommend.

Reply from Armed Forces Financial Services
Can’t fault the service I received they were on the ball quick and efficient couldn’t recommend them enough

Reply from Armed Forces Financial Services
AFFS yet again provided an excellent and professional service in facilitating the best mortgage available to me. the entire process from end to end was efficient, transparent and very well communicated. I would definitely use again.

Reply from Armed Forces Financial Services
Exceptional Support Seamless House Buying Experience Again!
This is the second time Dianne has helped us with our mortgage and life insurance, and once more she has made the entire process seamless.
Dianne is incredibly efficient, always quick to respond and consistently clear about what is needed at every step. Her guidance is straight forward and reassuring, which really takes the stress out of what can be a daunting process. Nothing ever feels like too much trouble. I wouldn’t go to anyone else for mortgage support, she is simply brilliant at what she does. Highly recommended,
We owe a huge debt of thanks to Dianne at AFFS. Her help and advice were priceless, she always responded to questions promptly, provided updates and guidance where necessary, and simplified what could have become a very daunting and complex process. We would wholeheartedly recommend Dianne and AFFS.

Reply from Armed Forces Financial Services
Dianne was amazing! Super helpful and made everything so easy for us! By far the best decision we made going with armed forces financial.

Reply from Armed Forces Financial Services
Dianne couldn't have been more helpful. Would 1000% recommend AFF.

Reply from Armed Forces Financial Services
Throughout our application process, Dianne went above and beyond to ensure that our respective needs were met.
She was Professional, informative and knowledgeable.
She also took the time to explain the Mortage/Life Insurance process to us when we had any queries/questions.
I would highly recommend AFFS to anyone in the Armed Forces buying a property.

Reply from Armed Forces Financial Services
We highly recommend AFFS and Dianne! Her expertise and responsiveness throughout the entire home-buying process, including mortgage advice and life insurance, were invaluable. She always got back to us quickly and was very thorough, making the whole experience much less stressful. Thank you, Dianne 😊

Reply from Armed Forces Financial Services
Highly recommend AFFS, Dianne has been amazing throughout the whole process of buying our home from mortgage advice and assistance to life insurance. She was always so quick in getting back to us in regards any queries we had along the way and made the whole process so much less stressful. Thank you

Reply from Armed Forces Financial Services

Reply from Armed Forces Financial Services
Dianne was great at helping us through the first time buyer process, she was able to recommend the best mortage and solicitors prices. We managed to beat the stamp duty changes as well thanks to her help. Happily recommend to anyone.

Reply from Armed Forces Financial Services
Dianne’s service was excellent throughout. This was our first time buying a property, and Dianne provided timely, accurate and clear advice which ensured we understood the entire process. She responded to emails rapidly, which made sure we were reassured and our purchase progressed quickly. Our circumstances changed and Dianne was dedicated to providing all the quotes and options we needed to make an informed decision. She felt thoroughly invested in our purchase. I would highly recommend her to anyone!

Reply from Armed Forces Financial Services
Responsive and thorough, informative but not pushy. Has the clients best interests at heart. Transparent advice and timely actions. First class service in a stressful time.

Reply from Armed Forces Financial Services
AFFS were professional from the start. I was first recommended once I had a mortgage application rejected due to house construction and AFFS wasted no time in finding me multiple mortgages and letting me pick the best deal for myself.

Reply from Armed Forces Financial Services
Dianne is extremely helpful. We have worked with her 3 times now and each time she takes away the pressure and stress by guiding through processes and explaining each step.
We are so grateful for her professionalism coupled with an empathy for her clients.

Reply from Armed Forces Financial Services
Dianne my advisor was fantastic start to finish helping me every step of the way. She was always helpful and contactable for the many queries I had during the process. I couldn't have done it without her help.

Reply from Armed Forces Financial Services
I would throughly recommend armed forces finacial, Dianne Kerry helped us with our mortgage,, she made it run so smoothly and talked us through it all, even when we emailed her 5 times a day she always replied !
if your in the forces and need anyone to sort out your mortgage use these you won’t regret it .
Thanks Dianne you’ve been a god send .

Reply from Armed Forces Financial Services
As this was our first house purchase I was expecting a stressful few months trying to find our mortgage. Making it even worse that we are currently posted abroad. I was contacted by Dianne who was a god send. She sorted our mortgage out in around 24hrs and even advised me on solicitors and life insurance. She has made the whole process so smooth and I'm not sure how we would of coped without her. When it comes to remortgaging, I will not be using anyone apart from Dianne. I cannot thank her enough.

Reply from Armed Forces Financial Services
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.