North to South Financial Services Ltd Reviews 

89
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, helpfulness, and supportive approach, often going the extra mile to ensure a smooth process. Many highlight the outstanding service, noting the team's knowledge and dedication in making complex financial journeys clear and stress-free. People appreciate the consistent support and open communication, which helps them feel at ease and confident throughout their experience, especially for first-time buyers. The user experience is frequently described as easy and efficient, with many reviewers returning for subsequent services due to their positive outcomes.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, consistently highlighting the excellent professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting the team's availability,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting a smooth, hassle-free process with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have now used Sarah at North to South Financial Service twice, and on both occasions I received the same excellent level of professionalism, reassurance, and support. The committed staff were... See more

Rated 5 out of 5 stars

The best company to work with if you need help with mortgages! Sarah, in particular, has been amazing — her work ethic and drive make the process so easy and stress-free. She’s such an asset to the... See more

Rated 5 out of 5 stars

Reaching out to NTS was the best thing we have ever done after being failed by another broker. Lauren got everything going and we got to meet yas who worked a absolute miracle and straight away got a... See more

Rated 5 out of 5 stars

We can't thank Lauren enough for making our dream a reality! Having worked with Lauren closely over a number of months to put us in the best possible position we finally have our mortgage offer.... See more


Company details


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4.9

Excellent

TrustScore 5 out of 5

89 reviews

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4.9

All reviews

(89)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

We’ve just had our mortgage offer through with Nottingham Building Society and I honestly can’t thank Lily and team enough for all the support throughout the process.

From the start, Lily and team was clear, responsive and really easy to deal with. What stood out most was how proactive she was — always chasing the lender, keeping us updated and explaining things in a way that actually made sense (which isn’t always easy with mortgages!).

We had a few bumps along the way with credit history and lender criteria, but Lily and team stayed on it, explored the right options and ultimately got us to a successful offer. At no point did it feel like we were just another case — she genuinely cared about getting the right outcome for us.

The whole process felt a lot less stressful having someone knowledgeable and on the ball handling it, especially at the later stages when things can feel a bit out of your control.

Would 100% recommend Lily and North to South Financial to anyone — particularly if your situation isn’t completely straightforward.

Thanks again for everything!

Tony & Zahra

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Couldnt of asked for better service

Honestly couldnt of asked for a better experience. Zach was fantastic, down to earth and made us feel extremely relaxed and confident throughout the process. He kept on top of everything and continually provided updates throughout the application process, he gave us a clear plan of what to expect and we went from from first viewing to full mortgage acceptance in the space of three weeks!
Amazing team couldn't recommend them enough

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service from North to South

A friend put me in touch with Sarah after she had remortgaged via North to South. As a single parent first time buyer I was unsure if I could find a mortgage that worked for me, but Sarah put my mind at ease and found me just the right mortgage. She was kept me up to date with what was happening and just made the whole experience easier to navigate. Thanks for all your help! I'll be back when it is remortgage time!

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

100% would recommend

I’m currently working with Lauren for my mortgage and I couldn’t be happier! From the start, it has been plain sailing. The whole team is so helpful and quick to respond if I have any concerns or queries. Would recommended 100%

North to South have made me feel so at ease in my house buying process. As a first time buyer, they have everything covered and support through every step of the way!

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect

I have used Sarah as a first time buyer. I had no clue on where to start or what I was doing! Sarah explained everything in detail and offered reassurance when things felt uncertain. Will continue to recommended them!

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish!

Excellent service from start to finish, Great expertise and very trusted advice!
Paul set up our first mortgage 5 years ago and when our renewal was due we were keen to seek out his help again!
The team are great and so on the ball with chasing and keeping us updated every step of the way. We had help with both the remortgage and updating our insurance policies, Paul was super helpful and informative and helped save us money on a new deal!
Would highly recommend and will definitely be in touch again next time around.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

All team members are so helpful

All team members are so helpful. Very supportive and easy process. They provided excellent communication and customer care throughout my house move assisting me across different financial areas/needs. Thank you

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

North to South go above and beyond

North to South go above and beyond to help! The communication and service is second to none and they are extremely knowledgeable. I would highly recommend for all financial services!

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

From start to mortgage offer Lauren has…

From start to mortgage offer Lauren has been fabulous and may as well of been holding our hands through this. I was so worried about mortgage offer and getting it right but she took the time to get us the best deal
For our circumstances. Totally worth it and would and have been recommending the team to others . Thank you again to the North to South Team

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

We truly can’t say enough good things…

We truly can’t say enough good things about our experience with North to South, and specifically Yasmin! As first-time buyers, we had a million questions, but Yas made the entire process feel simple rather than scary. She explained every detail and kept us reassured at every step. Yas truly helped make our dreams come true, and we are beyond grateful for her incredible help and support!

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

We used north to south with Yasmin…

We used north to south with Yasmin being our mortgage broker and honestly couldn't recommend her enough. She’s been absolutely amazing giving us constant updates and answering all our questions. We are first time buyers and have no clue on what we were doing but with Yasmin’s support we felt fully comfortable with how it was progressing. We couldn’t have done it without her. A huge Thankyou from us both!

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

We used North To South for the first time for a mortgage renewal and they were fantastic. Sarah was incredibly helpful, supportive, and patient with us (especially as we don’t fully understand mortgages!), and Rachel also kept us well informed throughout the whole process. I couldn’t recommend them highly enough and will definitely be using them again.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

First class

North to South was recommended to me by a family member.
I have to say that every step of the way I was supported and kept updated. My business was concluded promptly
without any issues
Lauren and her team were fantastic
Thank you !!

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service throughout

Fantastic service throughout so far. Yasmin has been amazing and has made buying my first home extremely smooth running! Thank you so much! Would highly recommend.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

So good, we came back for move #2!

Throughout 2025, North to South made sure they were there to guide us through both selling our first home, and buying our new home. Having already worked with Lauren before, she had a good understanding with our financial needs and was able to jump straight into finding us the best mortgage (and insurance) quotes. In working directly with the solicitors and estate agents, the team were able to help push us closer to completion at every stage, and will continue to keep on top of our account when it comes to mortgage and insurance renewals and finding the best options for us to chose from.

We would highly recommend anyone to use North to South; their services are faultless, they want to be part of the journey with you and their continued support is unyielding.

November 14, 2025
Unprompted review

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