Angels Skates Reviews 

669
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Good afternoon I am reaching out because I have tried to request a return slip for my purchase as the skates are still a miss! The system will not allow me to click on the return request. The... See more

Rated 5 out of 5 stars

I bought these for my sister for Christmas and afterwards I checked YouTube to see reviews. I’ll be honest I was a bit scared after seeing the reviews but noticed that they were from last year and eve... See more

Rated 5 out of 5 stars

I left a message and was happily surprised to get a call back from Stephanie, this morning. Not only was this lady professional, efficient and genuinely kind; felt like I was conducting business wi... See more

Rated 5 out of 5 stars

I'm usually a bit hesitant when it comes to making purchases online, specially when I haven't heard of the company. You guys did not let me down, the blue skates are absolutely gorgeous, I cannot wai... See more

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4.1

Great

TrustScore 4 out of 5

669 reviews

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4.1

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(669)

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Rated 1 out of 5 stars

Angel Skates More Like Devil Skates

Good afternoon
I am reaching out because I have tried to request a return slip for my purchase as the skates are still a miss! The system will not allow me to click on the return request. They do not fit black are too big and rose gold fit exactly the same as the original size 9.

Please advise me on how to proceed. I would like a full refund please .
At this point I do not care to incur a restocking fee as it has cost me over $50 in shipping cost.

I thank you in advance for your assistance in this matter and I look forward to hearing from you.
Devil Skates Response
Unfortunately, we do not accept returns for orders that have already been returned and exchanged.
You may return for an exchange, but your order is not eligible for a refund.

November 4, 2022
Unprompted review
Rated 2 out of 5 stars

I reached out to you I gave you all the…

I reached out to you I gave you all the information that you asked for but you still didn't believe me I gave you an account information pictures and you still asked for more pictures it was ridiculous what I had to do and didn't receive anything back from this company but negativityI reached out to you I gave you all the information that you asked for but you still didn't believe me I gave you an account information pictures and you still asked for more pictures it was ridiculous what I had to do and didn't receive anything back from this company but negative

December 25, 2021
Rated 1 out of 5 stars

Bad service!

Bad service!! I ordered size 4 skates back in may then sent me a size three. They then refunded me the money so I could order skates, and then I have to pay for shipping again when I reordered. I just recently received the new order and when I opened it it was a size 1. This was a birthday gift for my cousin who’s birthday was in may and now for the second time I won’t be giving her the present. Hopefully they send the right size this time.

June 20, 2022
Angels Skates logo

Reply from Angels Skates

Hello Jayden,

We truly apologize for the inconvenience that has occurred.

Would you be able to email our team with images of the skates you received at cs@angelskates.com?

We will have this matter resolved as soon as possible.

Rated 5 out of 5 stars

Exuberance experiences everywhere!

I had an issue and it was fixed within minutes. Thanks team at Angel's Skates.

June 14, 2022
Angels Skates logo

Reply from Angels Skates

Hello Gabe,

Your order has been shipped and is in transit.
Tracking information has been provided via email.

Xoxo

Rated 1 out of 5 stars

order #64540 I ordered a size 6

order #64540 I ordered a size 6, they sent me a size 9. Then they told me they wouldn't send me the correct size until they got the size 9 returned to them! Horrible customer service!!

June 10, 2022
Unprompted review
Rated 1 out of 5 stars

Horrible quality

Horrible quality. Bought these skates a year ago but only started using a few months ago. They broke after a a few uses. The stopper fell out and I needed to use gorilla glue to hold it in place and then a few weeks later one of the inner rings on the wheel broke. When I reached out they said that they would not be able to replace it. Pretty disappointed!

May 12, 2022
Rated 5 out of 5 stars

Just order my Angel skates

Just order my Angel skates! It will be an experience as it had been 40 years since I have been on skates! I use to skate all the time growing up and was very good and took lessons for years! I figured it would be great way of exercise being at the beach! Can't wait you never too old!

May 11, 2022
Rated 5 out of 5 stars

I'm usually a bit hesitant when it…

I'm usually a bit hesitant when it comes to making purchases online, specially when I haven't heard of the company. You guys did not let me down, the blue skates are absolutely gorgeous, I cannot wait to come back and order accessories for it when the time comes.

May 7, 2022

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