Angeltourandtravels Reviews 

26
•
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Please guys, don’t book any tour with angel travel as we had been gone through lots of hardships instead of having enjoyable experience. Specially due to the driver BHARGAV was very rude and did not r... See more

Rated 5 out of 5 stars

I went on 3 day scotland tours with Angeltours along with my family. I loved the trip and the host was very generous kind and well spoken. He looked out for our safety and well being. The food stops... See more

Rated 1 out of 5 stars

Took a package with this travel group and was very disappointed with the experience. There was no response from the tour handler throughout the trip. They only provided pickup from a specific location... See more

Rated 1 out of 5 stars

Booked for Isle of white incl. needles park with them only to discover that the park remains closed during later months of the year upon reaching there. They should have included this info on the boo... See more

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1.7

Bad

TrustScore 1.5 out of 5

26 reviews

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1.7

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(26)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Ill-mannered, Extremely Rude and Indecent Behaviour by " YATIN BHIMANI "


I wanted to book a one day trip within UK so called YATIN (the contact available on their site) As asked by him i filled a form and waited. NO RESPONSE the whole day . I called in evening, yet no response. I waited calmly and slept over it.
Next morning I call up again and very politely ask that I had enquired a trip and messaged also but did not get any reverts so I am a little disappointed and if you could please provide me with further process.
To my Shock and Horror this man told me "then why you calling me go book somewhere else and HUNG UP THE CALL ON MY FACE" without even letting me to speak or answer something. Then blocks me on Watsapp.
It took me a while to let this sink in me and I was taken aback and stunned in shock as to what has happened !!!
It is my first ever experience like this and i swear never have come across or expected such unprofessional, nasty, gross and disgusting behaviour by who so ever this Mr. Yatin of Angel Tours is !!
We are civilised people and do not expect to be dealt with such rudeness and lack of basic courtesy. Such behaviour is unacceptable.
Yes Mr.Yatin we can book somewhere else for sure, had I known this kind of treatment is meted out by your so called company and YOU , I would have never initiated an interaction. You should hire more people if you are unable to manage the whole show.
This experience has left me very disappointed and i would recommend to all to never use your services in the future.
You must learn some basic decency manners and professional ethics if you are into public dealing business.

July 11, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid

I had never expected a tour operator in London where people are so polite, to be as unprofessional and insensitive as Yatin of Angel tours. We went on a three day Scotland trip with Angel tours and it was a disaster. His coach broke down near Glasgow. I suspect it is due to lack of maintenance as he does everything on his own. He came to know about the problem by evening but he did not arrange any alternative for the whole of the next day. We just did nothing for an entire day and our three day trip was reduced to two days. When we asked for a refund he refused and spoke very rudely and with arrogance. He is in a service industry but does not care about behaviour or proper communication. Pushing a three day programme into two days, he skipped Greta Green and did a superficial tour of Glasgow and Edinburgh hardly giving us time for either city. He treats his tourists without courtesy and takes them for granted because they are gullible Indians. Please avoid.

June 26, 2024
Unprompted review
Rated 1 out of 5 stars

The worst,rudest,rubbiest and cranky…

The worst,rudest,rubbiest and cranky person on the earth he’s YATIN who doesn’t know he is human not DOG who always Barking woof, woof; ruff, ruff; arf, arf (large dogs ).
This man doesn’t have any least professionalism how to speak with the customer i have made several call for booking and filled form as per his requirements then after doing lots call he said call this time that time and lastly he said this is not time to call me or book your tour and got me stuck with my family.
I’m making request to everyone please go somewhere else or go in garden and sit but, don’t book with this guy and company and don’t waste your time and money.
If i had option i would give him -5 star but,unfortunately not.

Pls read all reviews then waste your money and time with this rude person and company.

June 22, 2024
Unprompted review
Rated 1 out of 5 stars

Don't ever book Angel Tours

As like others I would try to give no star because of no option I'm choosing 1 star. Never ever in my life been treated like this for a service I paid for. My recent trip to Cotswold and oxford with my friends and family was a total hell and disappointing. But to be honest this is my fault to choose a travel agency like angel tours. Late for pick up, no proper vehicle for even a days trip, on top of all excellent employees Mr. Bhargav to be specific (rather I would say self owners) treating people bad and using vulgar words. Was not giving a proper response. Didn't worth the money spent. Not even enough time to visit the places which was agreed in the package. Tot mess in simple words. Thanks to Yatin and team for make the day hell

February 17, 2024
Unprompted review
Rated 1 out of 5 stars

If is possible I would not give even 1…

If is possible I would not give even 1 start to this company. Person call Yatin has cut my call when I call him to inquiry about trip to Wales Kali Temple. He is Gujarti guy and being Gujarti it is really embarrassing to say that some people have no manners at all. I don’t know how they are running their business. Looks like he think he is in India and his attitudes will taken by customers but he is forgetting that this is Uk and customers are heart of the any business.I have recommended few of my white friends to this tour company and one of them has already booked tour with them but due to lack of confirmation she has declined as well. I WOULD NOT RECOMMEND ANYONE TO GO WITH THIS IF YOU HAVE ANY SELF RESPECT BECAUSE YATIN IS VERY RUDE AND ARROGANT PERSON AND IF ORGANISER IS LIKE THAT THAN YOU CAN IMAGINE HOW HIS OTHER EMPLOYEES WILL BE. Very bad experience on the phone call and lucky to got this experience before I booked my tour with them.

October 12, 2023
Unprompted review

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