Angel Wholesale Reviews 

218
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Placed an order over a week ago, quoted 3-4 day delivery via Evri. It was marked dispatched within 24 hours. Evri were expecting the parcel for a week. Finally received today, will not be using again,... See more

Company replied

Rated 1 out of 5 stars

Cannot even purchase from this website, made up an account as required tried to purchase and nothing happens. Cannot add to cart, check out nothing. Even their contact us form didn't send the form wh... See more

Company replied

Rated 5 out of 5 stars

Bulk ordered Father's day socks for PTA event late on a Saturday morning, dispatched a couple of hours later and delivered Monday morning within indicated time slot. Website easy to use. Email updates... See more

Rated 1 out of 5 stars

Placed order 8 days ago 3-5 days delivery. Still waiting. Status marked dispatched. Tracked No. "Hermes waiting for item. 3 days later status marked dispatched. Tracked No "Hermes waiting for item".... See more

Company replied

Company details

  1. Gift Shop

Written by the company

Angel Wholesale Home page. UK baby and childrens products, gifts and toy wholesaler. Bulk buy products, toys, gifts, clothes, bears and soft toys. Nappy cake, craft and floristry supplies a specialty - no minimum order.


Contact info

2.1

Poor

TrustScore 2 out of 5

218 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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2.1

All reviews

(218)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Good on everything five stars

Nice easy to use website. Good price with a nice range of products. The minimum order is only £80 which helps the smaller business Helpful staff. Fast reliable delivery every time I have ordered.

October 4, 2019
Unprompted review
Rated 5 out of 5 stars

Great company to buy from

Great company to buy from. The team were extremely friendly and helpful when I needed to redirect a delivery. Products are fantastic, already placed a second order.

September 14, 2019
Unprompted review
Rated 4 out of 5 stars

Was a little disappointed

Was a little disappointed, as I had paid for Next Day Delivery.
Rang up as I had received a message from the courier company, stating it was being delivered the following day, when I rang Angel Wholesale explained that there had been a problem in the warehouse & that part of my order could not be picked.
Angel Wholesale promptly gave me a refund for the postage I had paid for next day Delivery.
I will be using again , I am really Happy with all of the products that I have purchased so far.

September 3, 2019
Unprompted review
Rated 1 out of 5 stars

I've ordered 10 Teddy bears but instead…

I've ordered 10 Teddy bears but instead of that I've got a bag with 2 tshirts.

August 30, 2019
Unprompted review
Angel Wholesale logo

Reply from Angel Wholesale

Hello David,

Thank you for your review and comments.

We've checked your order and can see you ordered:

Promo Navy Polo Shirt to fit 8 inch bear
Promo White T-shirt Large - Fits (27 cm / 10 inch) Bear

In the product descriptions they both state that they are T shirts to fit a bear, rather than the bears themselves.

If you wish to return the items please get in touch with us @ customerservice@uksm.co.uk and we can send the paperwork across.

Kind Regards,

Angel Wholesale

Rated 1 out of 5 stars

Poor customer service and lack of communication

Been waiting for a order for over a week now with no emails to even confirm my order or an email to say it’s been dispatched or literally anything. Sent two messages no reply. When I go to the website the number on there is for a bluddy florist?!!!! Will be claiming back for my order. If you own a business and want to try out their products just go somewhere else a big disappointment as the items I ordered looked pretty good.

August 17, 2019
Unprompted review
Rated 5 out of 5 stars

Great company

This is the second time I've ordered from Angel wholesale and I can honestly say it was good experience.
Everything came well packaged to avoid breakage and was delivered on time.
The quality of the items is fab too.
Will definitely be using them a lot more.

August 7, 2019
Unprompted review
Rated 1 out of 5 stars

save your money

I ordered over 40 tooth fairy cushions and over 10 came marked and damaged and refused point blank to do anything leaving me out of pocket. Will NOT be shopping here again lost a about to be good customer. In reply to your reply below, I emailed over pictures and you called me a liar what more do you expect I was so annoyed I spent over £100 on these items. Poor customer service all round simple.

August 7, 2019
Unprompted review
Angel Wholesale logo

Reply from Angel Wholesale

Hello Rebecca,

Thank you for your review and comments,

On the 20/06 you messaged us on Facebook to advise us of the issues. We then asked you to send images of all the items with an issue so we could review them and sort them out for you.

Later that day we called through and left you a voicemail, you called us back but the call got disconnected, so we tried to call you back but we got no answer.

On the 21.06 we tried to contact you again to resolve this but got cut off again. so we messaged through facebook where you told us not to reply to you anymore.

Kind Regards,

Angel Wholesale

Rated 1 out of 5 stars

Misleading advertising

After reading an ad that said i would recieve 3 assorted dolls and only recieving one i was not impressed. There was nothing to state that it was only one doll. Very badly advertised.

August 7, 2019
Unprompted review
Angel Wholesale logo

Reply from Angel Wholesale

Hello Karen,

Thank you for your review and comments. In the description of the item we state that the items are sold individually and to order the amount of items you require. The title of the product does say that they are assorted items because you can receive 1 of the 4 different styles.

Kind Regards,

Angel Wholesale

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