Anglo Pacific International Limited Reviews 

1,502
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 129 reviews, reviewers had a great experience with this company. Customers frequently praise the dedicated staff for their exceptional professionalism, helpful advice, and prompt replies during complex international relocations. Reviewers also heavily appreciate the highly efficient, friendly, and careful packing services provided by the team on moving day. Many people emphasize how stress-free and smooth the entire organization process feels from the very beginning stages. However, some people mentioned frustrating issues regarding significantly delayed shipping timeframes and difficulties reaching customer support representatives quickly. A few consumers also noted unexpected additional fees, poor communication, or problems encountered with local third-party delivery partners.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly throughout the entire relocation... See more

Service

Customers consistently note positive experiences with service, highlighting efficient and professional... See more

Delivery service

People report ambiguous experiences with delivery_service, as consumer opinions are sharply divided regarding... See more

Customer service

Clients share ambiguous opinions on customer_service, reflecting a stark contrast in their experiences. While... See more

Response time

Customers had ambiguous experiences with response_time. While many reviewers reported severe communication... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Anglo Pacific - Mark and Dipac Parmer we particularly helpful in quoting for and arranging shipment of furniture from the UK to New Zealand at very short notice. In particular they clearly explained t... See more

Company replied

Rated 4 out of 5 stars

The experience was easy from start to finish including great advice and prompt replies from Dipak. On the day Erich and Szabi were friendly and highly efficient. They took care to wrap everything care... See more

Company replied

Rated 4 out of 5 stars

Dominic was really great responding quickly to my query, turning the move around very quickly and finding a solution to me not knowing an exact address that my furniture would be sent to. Dipak was h... See more

Company replied

Rated 5 out of 5 stars

We’ve used Anglo Pacific twice now for international moves (once in 2016 and then again in 2025) and the service has been excellent. Dipak and Dominic were very professional, knowledgeable and friendl... See more

Company replied


Company details

  1. Moving Company
  2. Moving and Storage Service

Written by the company

Anglo Pacific commenced trading in 1978 and has become one of the UK's largest independent international mover. As we've been in the business for over 40 years we have delivered more than half a million consignments of personal & household effects worldwide, exactly as promised. We employ around 50 staff at secure HM Revenue & Customs approved premises in London with branches in Manchester and Glasgow to cover the entire UK. At Anglo Pacific we thrive on repeat business and personal recommendations and therefore have a vested interest in everything being completed to our customers' total satisfaction.

Trusted International Removals & Shipping Company

Written by the company

Baggage Shipping
Anglo Pacific commenced trading with youthful entrepreneurial spirit and drive in 1978 as a specialist shipper of personal effects for London's young Antipodean community. The company arranges door-to-door shipment of owner packed goods by sea, air or road worldwide and, to this day, remains the market leader in this specialist field.
International Removals
Anglo Pacific is one of the largest international movers in Europe and recommended by all the leading visa agencies throughout the UK. Nothing is too small, too large, too complex or too much trouble. From the outset, everything is planned - from packing, collection and shipping, to final delivery and unpacking at destination - for migrants, returning foreign nationals, diplomatic staff & corporate personnel on secondment. Our packers are fully trained to BAR Export Packing Skills Level 2, the highest industry award, and utilise only the finest quality materials available. We also offer worldwide inbound services for customers relocating to the UK and continental Europe.
Trade Shipping
Our Trade Division offers full and part load container services to numerous worldwide destinations. Removal companies throughout the UK seek our assistance and expertise to dispatch their international shipments.
Fine Art Shipping
Our Fine Art Division specialises in the packaging and international transport of antique and reproduction furniture, traditional & contemporary works of art, sculptures and items of architectural merit. Our client base includes leading antique dealers and bespoke furniture makers such as David Linley Furniture. Anglo Pacific is also contracted by interior designers and antique dealers from around the globe, and handle shipments from a single item to the entire installation of a hotel with care and precision.
Car Shipping
Classic or convertible, motorbike or scooter, caravan or boat, whatever your chosen mode of transport you won’t want to leave your precious cargo behind when you relocate and with Anglo Pacific you don’t need to. Each year we handle thousands of individual shipments and work to internationally recognized quality standards to ensure that your wheels (or craft) arrive in tiptop condition.

Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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Replied to 43% of negative reviews

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3.9

All reviews

(1,502)

121 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy to have chosen Anglo Pacific

We are very happy to have chosen Anglo Pacific,for arranging our shipment to Hong Kong recently. Both Michael Laverty and Arman Amnir, were very helpful ,and fast in replying to our numerous questions by emails or phone calls. All done very efficiently. Let’s hope the shipment will go smoothly and that the destination delivery will be completed just as smoothly and professionally.

May 7, 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Hi thanks for your kind words and pleased that you have chosen Anglo Pacific to be your mover. Also good to read that both Michael and Arman were very helpful and responded to all your requests.

We wish you all the very best.

Kind regards
Manager Anglo Pacific

Rated 5 out of 5 stars

Dipak is super helpful

Dipak is super helpful
I have dealt with Dipak many months ago having moved to the UK to AU. I then needed a copy of my invoice which I received the same day. Amazing serbive

May 9, 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Hi

It is good to see that Dipak took care of all your needs and that you were pleased with everything.

We look forward to assisting you again should the need arise for you to move again.

All the best

Kind regards
Manager Anglo Pacific

Rated 5 out of 5 stars

Excellent customer service

Arman handled our packing logistics really well; we couldn’t ask for more. He was very responsive to email and pro-active with communication to ensure a smooth process. The ease of communication with the team and their excellent customer service made our experience great. This removed any stress from the process, we were informed of what would happen and dates were confirmed quickly. The packing crew arrived nice and early and were very pleasant and helpful throughout the process. It was a very positive experience from start (with Dominic) to the very end (with Arman). Our items were handled with care and consideration. We won’t hesitate to use Anglo Pacific again.

April 28, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Hi thank you very much for your kind words and in particular you mentioned Arman who was your move manager and Dominic from our sales team. They are both very experienced in what they do and we are glad to hear that your felt your move has been handled stress free and that all communication and your whole experience with Anglo Pacific was professional and handled exactly how we expect all our moves to be handled with great care and consideration. This certainly proves to be the case.

we really appreciate that you will also recommend anyone to use our services, we thank you once again and we wish you all the very best.

Kind regards
Manager Anglo Pacific

Rated 5 out of 5 stars

Proffesional Service

This was a very difficult time for me, as I had to come to the UK and pack up the house in a 2 week period. During this process I had no access to laptop and poor reception at our house. However I can honestly say that the staff Anglo Pacific made a very difficult undertaking a lot easier. Both Arman Amnir and Michael Laverty where incredibly professional and their service was amazing, Thankyou very much.

April 27, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Hi thank you for taking the time to write a comment regarding your dealings with Anglo Pacific. Given your situation prior to your move we are very proud of Arman and Michael who you found to be incredibly professional and amazing to deal with.

It gives us great confidence and satisfaction to read such comments and pleased that our team assisted you and were accommodating to all your needs.

We wish you all the best
Kind regards
Manager Anglo Pacific

Rated 5 out of 5 stars

I’m at the beginning stages and so far…

I’m at the beginning stages and so far very happy with the progress

May 6, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Hi thank you for your kind comments, we trust that the whole process will be very smooth and that you will be satisfied towards the end as well.

Thanks for choosing Anglo Pacific and we wish you everything of the best.

Kind regards
Manager Anglo Pacific

Rated 5 out of 5 stars

I recommend Anglo Pacific if you need…

I recommend Anglo Pacific if you need to ship your belongings overseas. The communication and process was was easy and efficient.
I want to specially want to mention Darryl Sharp and Michael Laverty for their excellent customer service.

April 28, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Hi thank you very much for you kind words to Darryl and Michael, we will pass on your well wishes to them and very glad to read that your found all dealings with Anglo Pacific to be efficient and the whole process was good.

We wish you all the very best
Kind regards
Manager Anglo Pacific

Rated 5 out of 5 stars

Fantastic end to end experience

Anglo Pacific was fantastic to deal with from start to finish for our move from London to Australia. Dipak P. coordinated the end to end process smoothly and with great communication. We were also fortunate to have Dipak and Michael available as I misplaced my wife's wedding ring in a box that was packed - thankfully they helped locate it in the warehouse before it was shipped! The good arrived in Australia, and it was seamlessly coordinated with a local moving company who delivered the boxes carefully into our new home. Thank you Dipak and Micheal for helping us move our 14 years of stuff back home!

April 26, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Hi thank you for your feedback, we are glad to see that your whole experience with Anglo Pacific was smooth and that you found the staff to be helpful and that Dipak and Michael took care of all your needs.

Certainly makes good reading to learn that they managed to locate your wedding ring and that you are reunited with it again and with all your possessions were received in good order back home in Australia.

Thank you for using our services and we wish you all the very best.

Kind regards
Darryl

Glad that you returned all your possessions after 14 years back home and we wish you all the very best.

Rated 5 out of 5 stars

Moved from UK back to NZ

Moved from UK back to NZ. Items were packed and picked up on 20 Dec 2024 and delivered on 28 April 2025. Dominic provided a great service during the quote process and then Dipak was my move manager.
Pickfords was the company who did the packing and the two gentleman who did it were brilliant. Pickfords are owned by the same people as Anglo Pacific. Super friendly and an excellent job at the packing. Two boxes arrived crushed but no damage to any of the contents.

April 28, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Hi thank you for choosing Anglo Pacific while we are sister company to Pickfords however we still operate independently and manage our own resources but on the other hand it is to our advantage to have a larger group as part of the family as we could assist each other out and it works at times.

The good thing is Dominic and Dipak managed to take great care of your move and we will thank them both.

Wishing you well and all the very best
Kind regards
Manager Anglo Pacific

Rated 5 out of 5 stars

Outstanding service

I had timely and helpful responses to emails and the whole process of paperwork and collection for shipping was efficient and quick. This is an outstanding service for a great rate, I highly recommend!

April 28, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Hi thank you so much for your kind words and for the staff and overall experience you had with Anglo Pacific. It is great to read that your experience was outstanding and we are very glad that you chose Anglo Pacific to move your effects.

We wish you all the very best

Kind regards
Manager

Rated 5 out of 5 stars

Anglo Pacific were a pleasure to deal…

Anglo Pacific were a pleasure to deal with. I have a furniture shipment going from Wales to south west Florida. Dipak, my agent patiently and with good grace, guided me through the mountain of customs and insurance declarations, which would have been nigh on impossible to deal with, without his expertise.

The two packers who arrived well on time dealt with their task in a speedy and very professional manner.

Excellent service so far, I look forward to receiving my furniture in the Sunshine State.

Thank you

March 4, 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Hi thank you for choosing Anglo Pacific we are very glad that you found our organization a pleasure to deal with and a shout out to Dipak who was patient and guided your throughout the whole process.

We are also glad to see that the packing crew were professional and that overall your experience with Anglo was excellent and we thanks you once again and we wish you everything of the best.

Kind regards
Manager Anglo Pacific

Rated 5 out of 5 stars

very customer centric service from…

very customer centric service from start to finish

April 1, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Hi thank you for your comments and good to read that you found our services to be customer centric.

Glad that you were happy with our services.

Kind regards
Manager Anglo Pacific

Rated 5 out of 5 stars

Very professional service with the…

Very professional service with the negotiation (with Mr Dominic ) & the move manager Mr Amnan .. the team of 4 guys who were very kind and efficient.. will recommend Anglopacific

April 16, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Hi thank you for using our services, we are glad to read that we were very professional and that Dominic and Arman took great care of all your requirements and that the crew added to this and were kind and efficient.

Thank you and all the best
Kind regards
Manager Anglo Pacific

Rated 5 out of 5 stars

My experience with Anglo Pacific has…

My experience with Anglo Pacific has been amazing. They are responsive and attended to all my questions and queries. The responded promptly to my calls and emails. From the time I got the quotation to the team that handled the collection of my goods, everyone was professional, kind and understanding. They help put my mind at ease about my move.

April 7, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Hi good to hear that you found Anglo Pacific amazing to deal with and that the whole experience has been professional, kind and understanding.

Moving can be stressful and we are very glad that we helped to put your mind at ease and your move was stress free.

Wishing you all the very best
Kind regards
Manager Anglo Pacific

Rated 5 out of 5 stars

Crew arrived promptly

Crew arrived promptly, were pleasant, worked quickly and efficiently. Premises left tidy and documentation handled satisfactorily.

April 15, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Hi thank you for acknowledging that you felt our crew arrived on time and were pleasant and efficient and that you found your whole experience with Anglo Pacific satisfactory, we will most certainly pass on your kind words to our crew who do a great job.

Kind regards
Manager Anglo Pacific

Rated 5 out of 5 stars

Have recently went with Anglo Pacific…

Have recently went with Anglo Pacific to have my items shipped to Australia. I worked with Jack and Arman and they were very helpful with all stages. I would highly recommend Anglo Pacific for anyone who's moving abroad with an easy and reassuring service.

April 14, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Hi it is good to hear that you found our staff Jack & Arman very helpful with all stages of your move. We appreciate that you will also highly recommend Anglo Pacific, thank you very much and if ever you require a move again please feel free to contact us and we will gladly assist you or any of your friends or family.

Wishing you the very best

Kind regards
Manager Anglo Pacific

Rated 4 out of 5 stars

Responsive with a tight deadline

We had a tight deadline, only in the UK for two weeks to pack and ship items as part of an inheritance.

AP was quick to respond, matched a price of a competitor, especially Dominic. They were flexible and able to book dates for pick up in a very short time frame.

Arman handled the challenges we had due to a lack of access to technology on our end, getting creative with figuring out ways to print and get signatures. He got all the documents completed in a very short turn around and despite all our complications.

The packing team, (they didn't give us their names when they arrived just that they were from Anglo Pacific), were right on time quick and efficient. We trust they have packed it well and there will be no damage or breakages. We'll find out on the other end.

April 14, 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Hi thanks for your review and especially for mentioning Dominic who assisted you with your quote and also for mentioning the packing crew who you found were efficient and on time.

We will pass on your kind words to all relevant staff and we are glad that you had a great experience with your move, it just shows that we care about our clients and we do our best to assist everyone as moving can be stressful and we just glad we made that stress less for you.

Kind regards
Manager Anglo Pacific

Rated 5 out of 5 stars

Moving with a house load, car and a storage unit full

We contacted Anglo Pacific just before 5pm one night and Dominic answered the phone. He was fantastic to deal with from the beginning and answered all of our questions (there were many!!!!). Absolutely first class service from the beginning which meant we cancelled all the quotes we’d requested from other companies who were going to take a week to get back us. Will update our review once all completed but can’t see how the service change based on other reviews.

April 14, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Hi seems from the time you called and spoke to Dominic at 5pm one night made all the difference and very glad that you have decided to move with Anglo Pacific and that Dominic took great care of all your needs and answered all questions and made this whole process easy.

Dominic is very experienced at what he does and we will thank him as well.

We wish you all the very best.

Kind regards
Manager Anglo Pacific

Rated 5 out of 5 stars

Great move

Great move! The movers were in great spirits and came in like a fire brigade, very cleanly and organized. The move managers (Arman Amnir and Domenic Wyatt) made things very straightforward, customs forms included. Highly recommend!

March 28, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Hi it is nice to read that the packing crew were in great spirits and that you found them to be very organized. We do have great packing crews and office staff who takes care of all our clients and we will thank them all.

Most importantly you were satisfied with the entire process and that you will highly recommend Anglo Pacific says a lot about the training and quality we invest in our staff and this proves that it is going in the right direction. We are here to service and offer professional teams at all times.

Thank you and best wishes

Kind regards
Manager Anglo Pacific

Rated 5 out of 5 stars

Efficient and communicative

From the moment we’ve reached out for a quote; to the day of the move, everything went extremely smoothly. Everybody was always super responsive and helpful and took such a huge amount of stress away from the move itself. So grateful we’ve reached out and that Arman was the one taking care of us along the way - so professional! The crew that came in day off of the move, was a half hour early and packed up our entire place in literally half a day. Eric and Sobi were both extremely professional and must say that Eric handled the furniture with such good care and efficiency it was impressive.

Will update this review once the boxes are back into our hands!

April 7, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Thank you for your kind words, we are very pleased to read this. We will be sure to convey this to the crew & the team involved, with a special mention to Arman. We would be grateful for your custom again in the near future & we would welcome the custom of your family & friends. Warm Wishes, AP Team

Rated 5 out of 5 stars

Great customer service…

Dipak was super helpful booking a shipment at short notice, with a collection time that suited me. He has been seriously responsive to every query as the shipment moved on its journey making it easy.

March 17, 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Thank you for your kind words & we will be sure to convey these to Dipak; we are sure he will be thrilled hear these. And we would welcome your custom again & that of your family & friends. Please do pass on the word.

Warm Wishes,

AP Team

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