Anglo Pacific International Limited Reviews 

1,501
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 129 reviews, reviewers had a great experience with this company. Customers frequently praise the dedicated staff for their exceptional professionalism, helpful advice, and prompt replies during complex international relocations. Reviewers also heavily appreciate the highly efficient, friendly, and careful packing services provided by the team on moving day. Many people emphasize how stress-free and smooth the entire organization process feels from the very beginning stages. However, some people mentioned frustrating issues regarding significantly delayed shipping timeframes and difficulties reaching customer support representatives quickly. A few consumers also noted unexpected additional fees, poor communication, or problems encountered with local third-party delivery partners.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly throughout the entire relocation... See more

Service

Customers consistently note positive experiences with service, highlighting efficient and professional... See more

Delivery service

People report ambiguous experiences with delivery_service, as consumer opinions are sharply divided regarding... See more

Customer service

Clients share ambiguous opinions on customer_service, reflecting a stark contrast in their experiences. While... See more

Response time

Customers had ambiguous experiences with response_time. While many reviewers reported severe communication... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Anglo Pacific - Mark and Dipac Parmer we particularly helpful in quoting for and arranging shipment of furniture from the UK to New Zealand at very short notice. In particular they clearly explained t... See more

Company replied

Rated 4 out of 5 stars

The experience was easy from start to finish including great advice and prompt replies from Dipak. On the day Erich and Szabi were friendly and highly efficient. They took care to wrap everything care... See more

Company replied

Rated 4 out of 5 stars

Dominic was really great responding quickly to my query, turning the move around very quickly and finding a solution to me not knowing an exact address that my furniture would be sent to. Dipak was h... See more

Company replied

Rated 5 out of 5 stars

We’ve used Anglo Pacific twice now for international moves (once in 2016 and then again in 2025) and the service has been excellent. Dipak and Dominic were very professional, knowledgeable and friendl... See more

Company replied


Company details

  1. Moving Company
  2. Moving and Storage Service

Written by the company

Anglo Pacific commenced trading in 1978 and has become one of the UK's largest independent international mover. As we've been in the business for over 40 years we have delivered more than half a million consignments of personal & household effects worldwide, exactly as promised. We employ around 50 staff at secure HM Revenue & Customs approved premises in London with branches in Manchester and Glasgow to cover the entire UK. At Anglo Pacific we thrive on repeat business and personal recommendations and therefore have a vested interest in everything being completed to our customers' total satisfaction.

Trusted International Removals & Shipping Company

Written by the company

Baggage Shipping
Anglo Pacific commenced trading with youthful entrepreneurial spirit and drive in 1978 as a specialist shipper of personal effects for London's young Antipodean community. The company arranges door-to-door shipment of owner packed goods by sea, air or road worldwide and, to this day, remains the market leader in this specialist field.
International Removals
Anglo Pacific is one of the largest international movers in Europe and recommended by all the leading visa agencies throughout the UK. Nothing is too small, too large, too complex or too much trouble. From the outset, everything is planned - from packing, collection and shipping, to final delivery and unpacking at destination - for migrants, returning foreign nationals, diplomatic staff & corporate personnel on secondment. Our packers are fully trained to BAR Export Packing Skills Level 2, the highest industry award, and utilise only the finest quality materials available. We also offer worldwide inbound services for customers relocating to the UK and continental Europe.
Trade Shipping
Our Trade Division offers full and part load container services to numerous worldwide destinations. Removal companies throughout the UK seek our assistance and expertise to dispatch their international shipments.
Fine Art Shipping
Our Fine Art Division specialises in the packaging and international transport of antique and reproduction furniture, traditional & contemporary works of art, sculptures and items of architectural merit. Our client base includes leading antique dealers and bespoke furniture makers such as David Linley Furniture. Anglo Pacific is also contracted by interior designers and antique dealers from around the globe, and handle shipments from a single item to the entire installation of a hotel with care and precision.
Car Shipping
Classic or convertible, motorbike or scooter, caravan or boat, whatever your chosen mode of transport you won’t want to leave your precious cargo behind when you relocate and with Anglo Pacific you don’t need to. Each year we handle thousands of individual shipments and work to internationally recognized quality standards to ensure that your wheels (or craft) arrive in tiptop condition.

Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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Replied to 45% of negative reviews

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3.9

All reviews

(1,501)

120 reviews in the last 12 months

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Rated 1 out of 5 stars

Glad to take my business elsewhere

So glad I stopped by here to check them out before paying them any money or enlisting their services. I have received a quote and I have subsequently tried to contact them on numerous occasions to discuss certain matters (customs etc), but fortunately, they never answer the phone or respond to any emails. Glad to be taking my business elsewhere.

Just in response to your response: based on your response, I am even more pleased now that I decided to not use your services

June 19, 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Good day, we are sorry to see that you only requested a quote and felt that you have not been able to reach out to anyone, we have checked and all our phones are working perfectly without any issues.

Its a pity that we have not been given a fair opportunity as this is only at quote stage and if you look at our overall reviews you will see for yourself that our staff and very professional at what they do and handle all requests with utmost care.

And if you did indeed check us out properly you would only notice a lot of praise to our staff.

Kind regards
Anglo Pacific team

Rated 4 out of 5 stars

Enthusiastic & quick to respond

I found Arman and Jack very quick to respond and helpful to coordinate with both from Australia and the UK. It was at times frustrating losing 24hrs in responses where they hadn't answered the full set of questions I'd sent over but we got there in the end, and I'm now eagerly awaiting receipt of all my possessions at the other end! I was recommended Anglo Pacific by a friend and I would definitely recommend them onwards.

May 31, 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Hi thank you for your kind words especially seeing that you were in Australia and their was a delay due to the time frame between the two countries and we are just very glad to see that eventually everything else went very smoothly towards the end and that Arman and jack took great care of all your needs.

We appreciate your comments and thank you for your custom and highly recommending Anglo Pacific.

We wish you all the very best
Anglo Pacific team

Rated 5 out of 5 stars

I can't express how grateful we are to…

I can't express how grateful we are to Anglo Pacific...! We fell into that category of only discovering how much stuff we really have when it came time to packing, and the guys who came to pack & retrieve our belongings were AWESOME! Nothing was a problem! A particular shout-out to Arman Amir, though! He's brilliantly organised, is a wealth of expert advice & info, and is exactly the type of Move Manager you want onboard! Zero hesitations in referring anyone & everyone to Anglo Pacific!! #highlyrecommended #5stars+

June 12, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Hi this is really great feedback, thank you for taking the time to confirm how great Anglo Pacific was and how our staff from Arman to the crew who packed up your home. We are really pleased that you had a fantastic experience overall and that the move went exactly
how we expect all moves to be carried out.

Thank you once again and we wish you all the very best
Anglo Pacific team

Rated 5 out of 5 stars

Very experienced staff

Very experienced staff, very friendly and helpful.
Domonic Wyatt my first point of contact was great as was Arman Amnir who took on my case thereafter.
My situation was not straightforward and they were very patient.
Billy who came to collect and pack my shipping goods arrived on time and was very professional.

June 11, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Thank you for your kind words we are extremely pleased to hear that our staff has been very friendly and helpful.

Both Dominic and Arman are very good at what they do and we appreciate you mentioning them both, we will most certainly pass on your kind words to them.

Overall the experience you had with Anglo Pacific from the initial call, to the move manager and then Billy our crew leader and his crew who packed up your effects, it seemed to have gone very smoothly and exactly what we expected and thank you once again and wishing you and your family all the very best.

Kind regards
Anglo Pacific

Rated 5 out of 5 stars

Great experience with Anglo Pacific

Great experience with Anglo Pacific. Very professional and competitively priced for an international move. Plus, their knowledge of the requirements (paperwork, regulations, etc.) of the destination's laws to ensure a smooth move is invaluable. My contact with the company, Dipak Parmar, did a great job relaying all the necessary information I needed and was always easy to reach and helpful.

May 22, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Hi it is good to see that you found Anglo Pacific to be very professional and that we were competitive and that our staff's knowledge all helped in ensuring a smooth move.

We thank you for your custom and glad to see that Dipak took great care of your move we will pass on your thanks to him.

Thank you and all the very best
Anglo Pacific Team

Rated 5 out of 5 stars

Stellar service from start to finish

We have had a great experience from start to finish with Anglo Pacific. Dominic, who did a video survey of our belongings, was very thorough and explained the whole process to me. Then Arman, who has guided us through the whole process of customs forms, organising the shipping date and keeping in touch with us throughout the morning on move date, he has been absolutely fantastic. And finally, the team who packed our belongings yesterday were so helpful, professional and cheerful. I can’t fault anything, it’s been such a smooth process.

June 9, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

H than you for your review, it is very pleasing to read this, we invest in our staff and we expect that all moves are carried out with a stellar service. We will thank both Dominic and Arman accordingly.

Glad that your whole experience with Anglo Pacific has been exactly what you expected.

Wishing you all the very best
Anglo Pacific Team

Rated 5 out of 5 stars

Clear and helpful staff

June 4, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Hi thank you for your kind words, we will be passing this onto all staff who assisted you with your move. It is pleasing to read that you found our staff helpful and that everything was clear.

We wish you all the very best
Anglo Pacific Int'l Team

Rated 5 out of 5 stars

Very efficient

Very efficient, helpful and no issues. Would recommend Anglo Pacific

June 4, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Hi thank you for your kind words it very pleasing to read your comments that you found our staff very efficient, helpful and that you had no issues and grateful that you would recommend Anglo Pacific.

We thank you for using our services and we wish you everything of the best.

Kind regards
Anglo Pacific Team

Rated 4 out of 5 stars

Very responsive and professional company

I initially dealt with Michael who gave me a very accurate quote and detailed explanation of what would initially happen. I was arranging to have my Aunty's furniture transported back to Canada from the UK. I was then passed over to Arman who was also extremely efficient and always came back to me within 24 hours with any queries that I had. The men who attended the property to pack and remove all the furniture were excellent and all the goods were packed extremely well and quickly. They certainly knew what they were doing and really just got on with it! I would definitely recommend Anglo Pacific for your removals.

May 27, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Many thanks for your kind words & we will be certain to convey these to both Michael & Arman & indeed the crew. We would welcome your custom again in the near future & indeed the custom of you family & friends.

Warm Wishes,

AP Team

Rated 5 out of 5 stars

Excellent Serivce - Glasgow to Dubai

I utilized their service for the relocation of my belongings from Glasgow to Dubai. The packing service was excellent, and all my items arrived in Dubai without any issues. My sincere thanks to Arman Amnir for the seamless organization and execution of this move. I highly recommend their service to others.

November 24, 2024
Unprompted review
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Reply from Anglo Pacific International Limited

We are so happy to read this & we are thankful for your custom. And we certainly convey this to Arman, & we would welcome your custom again in the near future: & we would appreciate if you could relay our services to your family & friends. Warm Wishes, AP Team

Rated 3 out of 5 stars

Check the length of insurance. Monitor packers carefully - things go missing.

Selected Anglo Pacific after we saw them featured in a 'moving to new Zealand ' type show. I thought they were hones but they arranged it so that once you landed at destination, six weeks to claim, for losses and breakages. We found that we could not unpack into our home but had to place our chattels in storage. When we finally unpacked months later, we found that many items were missing with no recourse to insurance. 2) They only packed part of the house and then once we walked through before leaving realised that they had left stuff in a garage which we would have to pay extra to get another container and delivery costs. However, they made sure that all our stuff packed, arrived intact which we realised was their greatest attribute, especially since using local kiwi removers who are innately careless.

May 30, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

We are very sorry to read this & we take such matters seriously. And we hope to rectify any issues, & indeed we welcome your custom again in the near future. And that of your family & friends. Warm Wishes, AP Team

Rated 5 out of 5 stars

A stressful time made stress free

The staff at Anglo Pacific made a stressful time so easy, with great communication and tracking and wonderfully friendly on the ground staff to take care of everything. We moved from the UK to America in 3.5 weeks from packing up to unpacking and sitting down to a family meal.

December 15, 2024
Unprompted review
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Reply from Anglo Pacific International Limited

We are so happy to read this & we will be sure to convey this to the AP Team. And we would be very welcome for your custom again in the near future & that of your family & friends. Warm Wishes, AP Team

Rated 5 out of 5 stars

What a pleasure to deal with Anglo…

What a pleasure to deal with Anglo Pacific International. Everyone, from my initial contact, Darryl Sharp, to getting my quote from Dominic Wyatt, to Arman Amnir who co-ordinated everything; all documentation required and arranged the punctual, friendly and efficient packing crew, was fantastic. The response time for queries was really quick. They went beyond expectations in accommodating my somewhat tricky move.

May 27, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Many thanks for your kind words, we will be sure to convey these to Darryl , Dominic & Arman. And we would be most grateful for your custom again in the near future; & that of your family & friends. Thus, we would welcome you recommending our services to them.

Warm Wishes,

AP Team

Rated 5 out of 5 stars

So far so good

Im dealing with Mr. Arman Amnir one of the staff of ANGLO PACIFIC to transfer our belongings from UK to Australia so far everything is so good very helpful. The team was professional, efficient, and exceeded my expectations. I highly recommend them!”

May 26, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Many thanks for your kind words , we will be sure to convey this to Arman ; whom we are sure will be thrilled to read this. We would welcome your custom again in the near future & we would be grateful if you could recommend our services to your family & friends.

Warm Wishes,

AP Team

Rated 5 out of 5 stars

Home Furniture Removals - UK to Thailand

I am relocating my home contents from the UK to Thailand. Following my initial consultation with Sales Consultant Michael Laverty in mid-March 2025, his patience in explaining everything, along with a couple of video walk-arounds, made the process as stress-free as it could be. Once the removals were confirmed in May 2025, Move Manager - Arman Amnir helped to organise the removals team, and communication was overall good throughout. The removal team of three were great and packed the house up over the last two days. It has all gone well so far, and I have been very impressed.

May 23, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Thank you for your kind words, we will be sure to convey these to Mike & Arman & I am sure they will be thrilled to read these. And we would welcome your custom again in the near future & indeed the custom of your family & friends.

Warm Wishes,

AP Team

Rated 5 out of 5 stars

friendly

friendly, efficient and diligent packers

May 22, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Many thanks for your kind words, we would welcome your custom again. And that of your family & friends.

Warm Wishes,

AP Team

Rated 5 out of 5 stars

Great experience

Wonderful company and amazing people.Antonio was kind enough to update me of my shipment and assured me of their support all the way.

May 19, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Thank you for your kind words, we will be sure to convey these to Antonio. And we are very happy to read this. We would welcome your custom again in the near future & we would welcome if you recommend our services to your family & friends.

Warm Wishes,

AP Team

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Once I'd confirmed my booking with Dominic, Dipak Parmer the International Move Manager contacted me via email. He clearly explained the next step of my move. Dipak sent me all the relevant paperwork I needed to complete and notified me as soon as he received my replies. Dipak recently contacted me to update me on where my shipment was and the estimated delivery time. He helped make the whole process as easy as possible. I can highly recommend the company and would use them again should the need ever arise.

April 11, 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Thank you so much for your kind words, we are very happy to read these. And we will be sure to convey these to Dominic & Dipak. We welcome your custom again in the near future & would be grateful if you could mention our services to your family & friends.

Warm Wishes,

AP Team

Rated 5 out of 5 stars

Moving to Australia

Moving is a stressful time and can honestly say that staff at Anglo Pacific were great in reducing my stress levels from the start of the process to the packing and removing of personal effects. Thanks to Arman for the help and support. Highly recommend this company.

April 28, 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Hi wonderful to read this review, we are glad that we managed to take the stress out as moving can be stressful and good to see we removed that part and that Arman assisted you throughout.

We appreciate that you will highly recommend our company and we wish you all the very best.

Kind regards
Manager Anglo Pacific

Rated 5 out of 5 stars

Happy to have chosen Anglo Pacific

We are very happy to have chosen Anglo Pacific,for arranging our shipment to Hong Kong recently. Both Michael Laverty and Arman Amnir, were very helpful ,and fast in replying to our numerous questions by emails or phone calls. All done very efficiently. Let’s hope the shipment will go smoothly and that the destination delivery will be completed just as smoothly and professionally.

May 7, 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Hi thanks for your kind words and pleased that you have chosen Anglo Pacific to be your mover. Also good to read that both Michael and Arman were very helpful and responded to all your requests.

We wish you all the very best.

Kind regards
Manager Anglo Pacific

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