Anglo Pacific International Limited Reviews 

1,501
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 129 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being professional, highly supportive, and extremely efficient when managing international moves. Many people appreciate the clear guidance, excellent organization, and prompt responses provided during the planning stages. Reviewers often note that the packing teams handle belongings with great care and complete the work smoothly. However, some reviewers were not happy with communication issues and unexpected delays. Some people mentioned experiencing slow responses, additional fees charged by partners, or difficulties reaching customer service. A few consumers also noted that getting updates after shipment can sometimes be challenging.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting the helpfulness and professionalism of the team.... See more

Service

Reviewers highlight positive aspects of service, noting that staff are consistently professional, helpful,... See more

Delivery service

Users describe ambiguous interactions with delivery_service. While some reviewers praised the helpful staff,... See more

Customer service

Customers consistently note ambiguous experiences with customer service, reflecting a high level of... See more

Response time

Customers had ambiguous experiences with response_time, reflecting a high level of disagreement among... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Anglo Pacific - Mark and Dipac Parmer we particularly helpful in quoting for and arranging shipment of furniture from the UK to New Zealand at very short notice. In particular they clearly explained t... See more

Company replied

Rated 4 out of 5 stars

The experience was easy from start to finish including great advice and prompt replies from Dipak. On the day Erich and Szabi were friendly and highly efficient. They took care to wrap everything care... See more

Company replied

Rated 4 out of 5 stars

Dominic was really great responding quickly to my query, turning the move around very quickly and finding a solution to me not knowing an exact address that my furniture would be sent to. Dipak was h... See more

Company replied

Rated 5 out of 5 stars

We’ve used Anglo Pacific twice now for international moves (once in 2016 and then again in 2025) and the service has been excellent. Dipak and Dominic were very professional, knowledgeable and friendl... See more

Company replied


Company details

  1. Moving Company
  2. Moving and Storage Service

Written by the company

Anglo Pacific commenced trading in 1978 and has become one of the UK's largest independent international mover. As we've been in the business for over 40 years we have delivered more than half a million consignments of personal & household effects worldwide, exactly as promised. We employ around 50 staff at secure HM Revenue & Customs approved premises in London with branches in Manchester and Glasgow to cover the entire UK. At Anglo Pacific we thrive on repeat business and personal recommendations and therefore have a vested interest in everything being completed to our customers' total satisfaction.

Trusted International Removals & Shipping Company

Written by the company

Baggage Shipping
Anglo Pacific commenced trading with youthful entrepreneurial spirit and drive in 1978 as a specialist shipper of personal effects for London's young Antipodean community. The company arranges door-to-door shipment of owner packed goods by sea, air or road worldwide and, to this day, remains the market leader in this specialist field.
International Removals
Anglo Pacific is one of the largest international movers in Europe and recommended by all the leading visa agencies throughout the UK. Nothing is too small, too large, too complex or too much trouble. From the outset, everything is planned - from packing, collection and shipping, to final delivery and unpacking at destination - for migrants, returning foreign nationals, diplomatic staff & corporate personnel on secondment. Our packers are fully trained to BAR Export Packing Skills Level 2, the highest industry award, and utilise only the finest quality materials available. We also offer worldwide inbound services for customers relocating to the UK and continental Europe.
Trade Shipping
Our Trade Division offers full and part load container services to numerous worldwide destinations. Removal companies throughout the UK seek our assistance and expertise to dispatch their international shipments.
Fine Art Shipping
Our Fine Art Division specialises in the packaging and international transport of antique and reproduction furniture, traditional & contemporary works of art, sculptures and items of architectural merit. Our client base includes leading antique dealers and bespoke furniture makers such as David Linley Furniture. Anglo Pacific is also contracted by interior designers and antique dealers from around the globe, and handle shipments from a single item to the entire installation of a hotel with care and precision.
Car Shipping
Classic or convertible, motorbike or scooter, caravan or boat, whatever your chosen mode of transport you won’t want to leave your precious cargo behind when you relocate and with Anglo Pacific you don’t need to. Each year we handle thousands of individual shipments and work to internationally recognized quality standards to ensure that your wheels (or craft) arrive in tiptop condition.

Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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Replied to 45% of negative reviews

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3.9

All reviews

(1,501)

120 reviews in the last 12 months

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Rated 5 out of 5 stars

Honest and reliable

We had to store our belongings for a couple of years and now finally getting them shipped. Throughout the period the team has been helpful and available to talk and resolve any related matters.
Big thank you to Dipak and Alex!

September 30, 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Thank you for your kind words and glad that everything went well whilst we stored all your goods safely.

We appreciate your feedback and will pass on your thanks to the team.

Kind regards
Anglo Pacific team

Rated 5 out of 5 stars

Great international moving experience

Great international moving experience. Very efficient packing / moving day, and great communication about logistics from sales person (Jack Connolly) and moving coordinator (Dipak Parmar). We more complex requirements with a need for both airfreight and seafreight + two different delivery locations, but they were able to accommodate every request. We asked for quotes from several companies and API pricing was very reasonable. Would use them again.

September 11, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Thank you for your kind words! We strive to be a moving company that supports our clients in every way possible, and we’re so happy to hear that all aspects of your move were handled smoothly. It’s great to know that Jack and Dipak managed your complex removal efficiently and that our pricing met your expectations.

We wish you all the very best

Kind regards
Anglo Pacific team

Rated 5 out of 5 stars

It has been a pleasure dealing with all…

It has been a pleasure dealing with all employees from start to ship. From Michael arranging pick up, the guys that packed items so very efficient and Arman who was so very helpful, respectful and courteous. I am truly grateful as they made this experience stress free.

September 30, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

We appreciate you taking the time to share your comments about Anglo Pacific and the team that assisted you — from the packing crew to Michael and Dipak. We will be sure to pass on your thanks to all of them, and we’re delighted to hear that everything went extremely well with your removal.

Wishing you all the very best

Anglo Pacific team

Rated 5 out of 5 stars

Reliable, careful, courteous

On time, efficient, careful, and respectful of the space. Would highly recommend (even for a move within Central London).

September 28, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Thank you for your valuable feedback and very pleasing and rewarding to see that we have delivered on all services, on time, efficient, careful and respectful of space.

We appreciate your comments and for talking the time to write such kind words.

We are extremely glad that you would highly recommend Anglo Pacific.

Wishing you all the very best

Kind regards
Anglo Pacific team

Rated 5 out of 5 stars

Stressfree efficient Moving overseas

I was very impressed with Dominic and Arman of Anglo Pacific who helped in the first instance and the two men who were collecting my goods arrived exactly on time were very pleasant and helpful and extremely fast and efficient and would recommend them all to anyone.

September 24, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Thank you for your kind feedback. We’re delighted to hear that you were impressed with Dominic and Arman, and we’ll be sure to pass on your appreciation to them. We’ll also recognize the crew who packed your belongings. Overall, we’re very pleased that you found our services excellent, and we truly value your comments.

Kind regards
Anglo Pacific team

Rated 5 out of 5 stars

Was very quick and efficient team.

Was very quick and efficient team.

September 23, 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Thank you for your kind comments, we are pleased that you found the team to be quick and efficient.

We will most certainly pass on your thanks and appreciation to them.

Wishing you all the very best
Anglo Pacific team

Rated 5 out of 5 stars

We have used Anglo Pacific before and…would definitely recommend them to every one.

We have used Anglo Pacific before and found their service second to none. Our contact was Mr Dipak Palmer , who has been invaluable to us. He has kept us informed throughout the process and thanks to him and his team we have been very happy with Mr Palmer. And would recommend him and his team any time. It has been a pleasure to work with him. George MORTUN-TUNNAH.

September 24, 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Thank you for sending us your review about your international move.

We are delighted to hear that Dipak took great care of your move and kept you updated at all times. We will pass on your thanks to him.

We also appreciate your helpful feedback and would like to mention that we are extremely pleased that you have highly recommended the services of Anglo Pacific we strive to do our best at all times and would like to thank you again for your review.

All the very best
Kind regards
Anglo Pacific team

Rated 5 out of 5 stars

Unfortunately we had to cancel the move…

Jack was very helpful and knowledgeable guiding us through the quote process. Unfortunately we had to cancel the move the day after we booked it and they were very supportive and refund of deposit is due

September 18, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

We are sorry to hear that you had to cancel your move, if your circumstances changes please feel free to reach out to us and we will most certainly assist you once again.

In the meantime we are glad that Jack has been helpful to you and supportive. We will most certainly pass on your kind words to him.

Thank you once again for your review and we wish you all the very best.

Kind regards
Anglo Pacific team

Rated 5 out of 5 stars

Working with Anglo Pacific to organise…

Working with Anglo Pacific to organise additional items left over from our original move from the UK to Sydney has been a delight and simple process.
Although the number of items is relatively small the service has been excellent from Michael and the team.

September 16, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Thank you for your comments especially seeing that you found our process simple and delightful. We will pass on your thanks to Michael and the rest of the team who take great care of your move.

We appreciate it and we will you all the very best

Kind regards
Anglo Pacific team

Rated 4 out of 5 stars

Positive experience at a difficult time

From contacting to pick up of belongings Anglo pacific were friendly and efficient.

September 15, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Thanks for your kind words, it is good to see that the services we provided you was friendly and efficient.

We wish you well and all the best

Kind regards
Anglo Pacific team

Rated 5 out of 5 stars

Phenomenal experience!

We recently worked with Anglo Pacific on our international move from England to the United States. We had a phenomenal experience with Dominic, who happily answered all of our many questions and provided us several tailored quotes to choose from. He is extremely personable and definitely went the extra mile to make our move as seamless as possible.
We can’t recommend this company enough!

August 26, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Thank you for your kind words to our sales executive Dominic, we appreciate you taking the time to write this wonderful review, we will most certainly pass on your kind words to Dominic.

Moving can be stressful especially when moving from one country to another and we are just glad to hear that the process was seamless and that you were very satisfied with Anglo Pacific.

Wishing you all the very best and really appreciate you highly recommending our services.

Kind regards
Anglo Pacific Int'l

Rated 5 out of 5 stars

Fantastic service

Fantastic service, Khoa was amazing, and thank you to the whole team for their help in shipping my belongings to South Africa from the UK.
Great price, and customer care was outstanding.
If you need a shipping company to take care of you and your prized possessions, look no further than Anglo Pacific.

September 9, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Thank you for your kind words to Khoa and the team, we are delighted to hear that you it all went well and that the price was right, this is very pleasing to read.

We will pass on your thanks to the team and we appreciate you recommending Anglo Pacific.

We wish you all the vest best
Kind regards
Anglo Pacific team

Rated 5 out of 5 stars

Exceptional service with care and understanding

Dipak has been an outstanding international move manager and truly made a stressful process so much easier. From start to finish, he was attentive, patient, and always willing to answer our questions, no matter how small. When we felt unsure or overwhelmed, Dipak was kind and understanding, guiding us step by step with clear advice and reassurance.

His professionalism, combined with genuine care, gave us real confidence in the whole process. Thanks to his support, what could have been a very daunting move felt smooth and manageable. We’re so grateful for his help and wouldn’t hesitate to recommend him to anyone planning an international move!

- Sharnett.G and Colin.B

July 6, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Thank you for your kind words, we are delighted to hear that everything from start to finish has been a great overall experience.

Thank you for choosing Anglo Pacific to handle your removal and we are extremely pleased that our staff team handled everything with professionalism and care.

We will thank Dipak and the rest of the team accordingly and we truly appreciate your custom.

Wish you all the very best
Anglo Pacific team

Rated 4 out of 5 stars

Great experience

The experience was easy from start to finish including great advice and prompt replies from Dipak. On the day Erich and Szabi were friendly and highly efficient. They took care to wrap everything carefully but still managed to do it at lightening speed!

August 6, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Your kind words suggests you had an easy experience from start to finish, we thank you for your review and very pleased that Dipak and the crew took care of all your requirements and that overall you were extremely satisfied with our services.

We wish you all the very best and thank you once again for your comments it is appreciated.

Kind regards
Anglo Pacific team

Rated 5 out of 5 stars

Great work!

We worked with Anglo Pacific Movers and had a truly positive experience. Dipak Parmar and Michael Laverty were both extremely helpful — their estimates were precise, and all the packing materials were provided well in advance of moving day.

On the day itself, a team of four arrived and did an excellent job. They were efficient, respectful, and managed to pack everything within a single day — fast, tidy, and well-organized.

Overall, we really enjoyed the experience and are now waiting for our shipments. We would definitely choose to work with this company again.

— Galina

July 9, 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

We are delighted to hear that your move went extremely well and that out team took care of all your needs, we will thanks Dipak and Michael for your kind words.

Thank you for choosing Anglo Pacific and we are very happy that you shared your positive experience and that on the day itself our crew done an excellent job, this is exactly the type of service we expect from our staff and glad that your overall experience has been received well.

Appreciate your custom and wish you all the very best
Anglo Pacific team

Rated 5 out of 5 stars

A calm support during a stressful time

Anglo Pacific provide you with a calm and thorough experience, which can otherwise be very stressful. Even though there were a few little bumps along the way, they went above and beyond to help and make things go smoothly. Special mention must go to our move manager Arman, who was there to support at every stage of the move. This review has been made just in relation to getting our items onto the ship. Many thanks Anglo Pacific., let's hope things run just as smoothly at the other end.

August 18, 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Thank you for your kind message regarding our services and we are very glad to learn that the little bumps along the road were dealt with and that you found the experience calming and that Arman took care of all your needs.

We are very sure that it will end up just as smooth at the other end.

Thank you and wishing you all the best
Anglo Pacific team

Rated 2 out of 5 stars

Hidden costs incurred when goods arrive onshore and electrical plugs cut off by Customs

I used Anglo Pacific to ship some stereo equipment and records from my former family home to my current address in Australia. When the goods arrived the local courier partner company, Conroy Removals, contacted me to say there would be additional costs; $240 for Customs to inspect the goods and $200 despite owning the possessions for 30 years, I was not made aware of the costs and was told I wouldn't receive my boxes until I had paid. If I hadn't paid promptly I would have been charged for storage. When I unpacked the stereo equipment Customs had cut the plugs off and in Australia only a licensed Electrician is authorised to fit new plugs. Again, I wasn't aware this would happen and have incurred more cost. The boxes took 4 months to be delivered from Coventry to Melbourne.

August 23, 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

All our quotations exclude the Australian Quarantine fees, and inspections fees etc, these are never prepaid and are under the authority of customs which we have no control over.

We are sorry that you have felt mislead but quite honestly everything is in our documentation that we sent you and nothing is hidden. It is up to each client to review our documents especially of what is included and what is excluded and all the items you have mentioned falls under the exclusions and you have signed and accepted and confirmed that you have read and understood everything, so not sure how you feel that we have hidden costs when that is not true.

Kind regards
Anglo Pacific team

Rated 5 out of 5 stars

Very pleased with the service

Very pleased with the service, Dipak has been so professional and answered every doubt I've had, he has made the process so easy and stress free, thank you so much.

August 29, 2025
Unprompted review
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Reply from Anglo Pacific International Limited

Thank you for your kind words we will thank Dipak for his professionalism in handling your move.

Moving can be very stressful and our staff managed to make that stress free.

We thank you once again and we wish you all the best

Kind regards
Anglo Pacific team

Rated 5 out of 5 stars

Very helpful staff and extremely…

Very helpful staff and extremely efficient service. I would like to mention ArmanAmnir, Jack Connolly and Sean and his co worker in particular for all their help.

July 29, 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Thank you for kind words we will most certainly pass on your thanks and appreciation to all staff involved with your move.

We wish you all the very best
Anglo Pacific team

Rated 5 out of 5 stars

Very Helpful Team…

Arman and the Team were very helpful and supportive, even picked up my items early and kept them stowed for a few weeks free of charge as I had to move things quickly due to a death in the family, would highly recommend!

August 28, 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Thank you for choosing Anglo Pacific to handle your move, we are delighted that you found our team helpful and supportive and we will thank Arman and the team accordingly.

We appreciate you highly recommending our services.

Kind regards
Anglo Pacific team

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