Animalmedicines Reviews 

225
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

No problem with Animed but - Such a shame as let down by DHL dumping the parcel on the doorstep on a busy street for anyone to take.

Rated 1 out of 5 stars

I ordered from this company & ended up with someone else's order even though my name was correct on the address label. I telephone & reported this only to find that somehow it had got muddled up... See more

Company replied

Rated 1 out of 5 stars

Placed an order on the 16th September, Have contacted them twice this week via their website requesting that they get back to me regarding my order. Still no reply and still no goods. Extremely disapp... See more

Rated 1 out of 5 stars

As I write this review it will be 6 days after I first placed my order and I have only received the initial email stating that my order was being processed. Order number: AM00672410. I had payed... See more

Company replied

Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

225 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(225)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Delivery problem

Although ordering the goods was straightforward, the delivery was not. Delivery was made to the wrong house with a different postcode than mine. Only the kindness of another person ensured that goods were redirected with a days delay. Surely the courier should be able to use a Sat Nav correctly.

January 21, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent customer orientated company

I used them for the first time last week and had to contact them as I had given an incomplete address. They were helpful and so efficient. This is such a rarity these days. I would definitely recommend them and I will be using them again.

January 21, 2015
Unprompted review
Rated 4 out of 5 stars

Reliable service

I ordered a household flea treatment. It was competitively priced. It came when they said it would. They charge for delivery on smaller purchases but were cheaper than elsewhere so I wasn't so worried about that.

January 9, 2015
Unprompted review
Rated 5 out of 5 stars

animal medicine

Very quick service and delivery reasonable price nice easy site to use found what I wanted.
Overall very good will recommend you to others thank you.

January 5, 2015
Unprompted review
Rated 2 out of 5 stars

Item missing

The goods were reasonably priced and arrived quickly , however one item was missing, l phoned Immediately but as the lines were busy l was only given the option to leave a message which l did, despite being told on the recording l would be contacted ASAP l have never had a reply

December 22, 2014
Unprompted review
Rated 1 out of 5 stars

Poor Service

I ordered my dog food on the 8th its the 19th now and I'm still waiting will be calling in the morning for my money back if the parcel had not been delivered today. I will not use you again.

December 19, 2014
Unprompted review
Rated 4 out of 5 stars

Delivery

Waited over a week for my dogs medication said they didn't have my prescription when they have had it for three months. Better administration needed.

December 18, 2014
Unprompted review
Rated 5 out of 5 stars

Reliable company, highly recommended

As one of my cats has a kidney condition she needs special food. This is extremely expensive to purchase at the vets. I have also checked Animal Medicine's prices against other companies and find theirs to be the most competitive. I can order on line from Animal Medicines at any time of the day and have the food delivered directly to my house. I have recommended them to a work colleague and she also was impressed by their service.

December 15, 2014
Unprompted review
Rated 5 out of 5 stars

Dependable

I have to order lots of syringes for my cat that needs injections twice per day. Over the last year this company has not let me down and with the free postage offer over a certain amount means I get what I want at a reasonable price(Not always the cheapest but the most reliable) This company delivers the service I require.

December 12, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent Company

Can not recommend Animal Medicines highly enough. their website is easy to navigate. It is easy to re-order and I have always received my goods extremely quickly, packaged well and in good condition.

December 9, 2014
Unprompted review
Rated 3 out of 5 stars

Animal medicines

I have ordered James Wellbeloved food pouches for my cat from Animal Medicines a few times. Whilst Animal Medicines appear to despatch the order in a reasonable time, actual delivery is rather slow. AM emailed to say that my latest order was despached on 25 November and when I tracked it yesterday (8 December) with the courier company it was still "awaiting collection".

December 9, 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look