Dinosaur Park was really good but disappointed with zoo as animals were coped up in small enclosures so you couldn't always see them. Think it needs more food venues with variety of vegan and vegetar... See more
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See what reviewers are saying
I bought my first items from Animal Paradise over 1 year ago. They are still just as good today as when I first bought them. My cat still loves loves playing with her cat nip mouse & loves being pampe... See more
Company replied
I ordered Kong Kickeroo catnip toy for my cat, which he absolutely goes mad for and, despite playing with it these last few months, it is such good quality that it is still intact. I’ve also ordered... See more
Company replied
This shop sold us pet food which was running out of date (5kg cat biscuits), 1 week before run out date. The original expiration date on the packet was also covered up with a sticker. A real pity.
Company replied
Company details
Written by the company
Animal Paradise Pet Shop is a friendly, online family-run pet store, delivering to the UK, Ireland and further afield. The business supplies products for cats, dogs, horses, birds, wildlife, reptiles, fish, and small pets such as gerbils, hamsters, mice, rats and chipmunks. With an ever-growing range of pet toys, treats, leads, collars, grooming products, bedding, food, beds, accessories and more, there will always be something suitable for you and your pet to adore. Dealing with big brand manufacturers such as, KONG, Ancol, Johnson's Vet, Supa, Beaphar, Trixie, Purina, In Vogue and Classic Pets to name a few, Animal Paradise prides itself on delivering high quality products to its customers. It also offers super-efficient delivery services with tracking available from as little as 99p and next day dispatch. Customer Care is exceptional and that is why Animal Paradise Pet Shop comes highly recommended.
Contact info
5b The Mousery, Beeches Road, SS11 8GH, Battlesbridge, United Kingdom
- 01375 466672
- sales@animalparadisepetshop.com
- animalparadisepetshop.com
3.9
Great
69 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Quick easy service
June 10, 2023
Reply from Animal Paradise Pet Shop
Thank you so much for your review. It's great to know you are happy with your service from us; please come back again soon 🐾
Everything delivered promptly and well…
Everything delivered promptly and well packaged, all items were top quality, would highly recommend.
May 28, 2023
Reply from Animal Paradise Pet Shop
Thank you so much for your amazing review Steve!! We are thrilled to know you are happy with your products & service from us; please come back again soon 🐾😄
Reply from Animal Paradise Pet Shop
Thank you so much for your amazing review, we are thrilled to know you are happy with your service from us; please come back again soon 🐾
The product was good quality
The product was good quality, reached within the time frame that was suggested and the website was straightforward. I'm satisfied 😌
May 1, 2023
Reply from Animal Paradise Pet Shop
Thank you so much for your amazing review, we are thrilled to know you are happy with your products; please come back again soon 🐾
Quick delivery and price is best I…
Quick delivery and price is best I could find. Thanks
April 30, 2023
Reply from Animal Paradise Pet Shop
Thank you so much for your amazing review, thank you for your custom, please come back again soon 🐾
Quick and efficient delivery!
April 13, 2023
Reply from Animal Paradise Pet Shop
Thank you so much for your wonderful review, come back again soon 🐾
Delighted with my proof it
Delighted with my product it. Came so quickly and beautifully packed well done team.
April 14, 2023
Reply from Animal Paradise Pet Shop
Thank you so much for your amazing review, we are thrilled to know you are delighted with your products; please come back again soon 🐾
Dinosaur Park was really good but…
Dinosaur Park was really good but disappointed with zoo as animals were coped up in small enclosures so you couldn't always see them.
Think it needs more food venues with variety of vegan and vegetarian choices as quite limited. Also could do with more ice cream stalls through park.
April 4, 2023
Reply from Animal Paradise Pet Shop
Hi there, we would be very happy with your review if we were the zoo you visited, alas we are a pet shop. Thought we should let you know so you can give the company you visited your review rather than us; although we would gladly accept your 4 star review and we would love an ice cream stall too 😊🐾
Very fast delivery
April 7, 2023
Reply from Animal Paradise Pet Shop
Thank you so much for your fabulous 5 star review. We hope to see you again soon. Kind regards, Animal Pardise Pet Shop 🐾
Very happy with the service and…
Very happy with the service and delivery, I will definitely be ordering again soon.
March 22, 2023
Reply from Animal Paradise Pet Shop
Thank you for your review 😊
Great service and delivery
Great service and delivery, arrived on time and good condition, Thankyou.
March 22, 2023
Reply from Animal Paradise Pet Shop
Dear Patricia, thank you so much for your fabulous review. We hope to see you again soon. Kind regards, Animal Pardise Pet Shop 🐾
Ball on a rope
I ordered the incorrect size of ball on a rope for my toy poodle. They were excellent in helping me to get the correct size. My poodle loves her new toy.
March 13, 2023
Reply from Animal Paradise Pet Shop
Dear Karen, thank you so much for your wonderful review, we are always happy to help. We are thrilled your dear toy poodle loves her new toy. Come back again soon. Kind regards, Animal Paradise Pet Shop 🐾
What a great site!
very good product, easy to purchase and pay, and delivered very quickly.
After using dog collar lights off amazon for years, and never being able to find anything better as they usually stopped working after a few months, I did a bit more searching and found your site. The collar lights you had for sale are brilliant! Much better quality than anything else and certainly a great price for them. Thankyou for a great service. You've been Bookmarked!
February 21, 2023
Reply from Animal Paradise Pet Shop
Thank you so much for your wonderful review Nigel 🐾
It's was sent in quick time no delay…
It's was sent in quick time no delay and it was what we were looking for because out dog used to have one before but it got lost. He was over the moon excited when I gave it to him xx
February 21, 2023
Reply from Animal Paradise Pet Shop
Thank you so much for your wonderful review, we are very happy your dear pup loves his new toys 🐾😊
Sensory ball
Ordered this ball because it lights up and my new pup liked a ball I already had that lit up. However, the ball stopped lighting up the first night we had it. So although she still plays with it the reason I bought it was because it lit up, so no further forward than I was. I wouldnt buy again in case same happened again
February 20, 2023
Reply from Animal Paradise Pet Shop
Thank you for taking the time to provide your feedback. We appreciate your input, and we would like to address the concern you've raised regarding the Sharples Pet Five Senses Sensory Ball.
Please be advised that the Sharples Pet Five Senses Sensory Ball is not designed to light up, and we do not advertise it as having that feature. We apologise if there was any misunderstanding or confusion regarding the product's functionality.
Customer satisfaction is of utmost importance to us, and we strive to provide accurate product information to avoid any potential misconceptions. We appreciate you bringing this to our attention, as it allows us to address any discrepancies and improve our communication.
If there's anything else we can assist you with or if you have any further questions or concerns, please feel free to contact our customer care team. We are here to help.
Once again, we thank you for your feedback and for choosing our pet shop. We value your business and hope to have the opportunity to serve you better in the future.
Animal Paradise Pet Shop
Reply from Animal Paradise Pet Shop
Thank you so much for your 5* review.
An excellent product at a very good…
An excellent product at a very good price. £6 cheaper each bottle compared to Amazon! Postage reasonable too. Very impressed will shop again from this store.
January 30, 2023
Reply from Animal Paradise Pet Shop
Thank you so much for your wonderful review. We can't wait to see you again 😊
Very good service
February 1, 2023
Reply from Animal Paradise Pet Shop
Thank you so much for your 5* review 😊
Awesome highly recommended
Lovely range of items to choose from great prices and ability to pay by different means
January 21, 2023
Reply from Animal Paradise Pet Shop
Thank you so much for your wonderful review. We are so thrilled you found our website helpful and easy to use, with lots of items to choose from. Come back again soon. Kind regards, Animal Paradise Pet Shop
It was easy to order on your website…
It was easy to order on your website site good price and quality item
January 25, 2023
Reply from Animal Paradise Pet Shop
Thank you so much for your lovely review. Come back again soon. Kind regards, Animal Paradise Pet Shop 🐾
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