Anime Emporium Reviews 

177
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the incredibly fast delivery times and the exceptionally secure packaging that keeps every single collectible completely safe during transit. Consumers also truly appreciate finding rare merchandise easily, noting that the purchased items always arrive exactly as described and in absolutely pristine condition. Some reviewers were not happy with long delivery delays on pre-ordered items and experienced occasional communication gaps when trying to reach customer support. A few other people also felt that waiting several months for their online purchases to finally arrive was quite frustrating and disappointing.

What people talk about most

Product

Users describe positive interactions with product, expressing high satisfaction and delight with their... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that parcels arrive quickly and securely... See more

Order

Clients share satisfaction regarding their orders, often highlighting exceptionally fast delivery times and... See more

Quality

People report positive experiences with quality, highlighting that items consistently arrive safely in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time I've ordered from Anime Emporium, and I'm really impressed. The little racer Miku noodle stopper figure is stunning, and delivery was super fast. I'll definitely be using you guys again!

Rated 5 out of 5 stars

There was a delivery mistake which led to my package being returned to sender &i was panicking. I sent multiple emails and David responded quickly assuring me that he will resend it out for me. Th... See more

Rated 5 out of 5 stars

Anime emporium are brilliant and go out of their way to do a great job. Well package, shipped and delivered quickly. Never had an issue with buying from them, would definitely recommend to others t... See more

Rated 5 out of 5 stars

Order arrived extremely fast. shipped in 1 - 2 days; exactly as stated when ordering. Everything came securely packaged and nothing was missing. Really happy with the items I purchased. Would definit... See more


Company details

  1. Collectibles Store
  2. also in
  3. Anime Club
  4. Figurine Shop
  5. Toy Store

Written by the company

Welcome To Anime Emporium ‎‎ ‎‎ ‎‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎‎‎‎‎‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎Here At Anime Emporium We Pride Ourselves At Selling Anime Merch At Low Low Prices ‎ ‎‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎Our Goal Is To Make All Anime Merch Affordable for Everyone At Every Price Point


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

177 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(177)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Store!

My parents bought me a gift from Anime Emporium, and it shipped really quickly, was packaged well and exactly as described.

October 21, 2026
Unprompted review
Rated 5 out of 5 stars

Very good

A really good website that I've ordered from multiple times. The delivery time is also super good, and the fact its free shipping for orders over £20 is great too. If anymore husk stuff pops up I will definitely buy again. I reccomend!

September 14, 2026
Rated 5 out of 5 stars

Mushoku Tensei: Jobless Reincarnation Eris Boreas Greyrat Ravioli 20 cm Figurine

Anime Emporium completely nailed this order, earning every bit of its five-star rating. The package arrived remarkably fast, beating my expectations by a couple of days. More importantly, the thick, heavy-duty cardboard packaging ensured my items were fully protected, arriving in absolute mint condition without a single ding or crease on the boxes. It is rare to see a store care this much about collector safety. Between the lightning-fast shipping and the bulletproof protection, this is easily a top-tier storefront, and I will definitely be buying from them again.

September 2, 2026
Rated 2 out of 5 stars

Nine month wait for delivery

I placed my order in November last year, and my items turned up this week (August). The order was two sets of Studio Ghibli chopsticks, which I had essentially written off as a scam (hence not pursuing), so imagine my surprise when I get a notification of impending delivery, and a post person hands me a rather large, very light box, with indeed two sets of chopsticks and a large amount of giant bubble wrap and cardboard inside. I hadn’t heard a single thing from the company, or through the Shop app, about delays or low stock or difficulties or reassurances the items were still coming. I am actually impressed my order turned up at all at long last, hence two stars not one, but it was very, very over packaged. The items are exactly what I wanted last November, when they said they could deliver them for Christmas last year, but now? Not so much as I bought different Ghibli chopsticks for Christmas that my kids have been using for many months. The chopsticks themselves are lovely, I really like them, and don’t want to send them back or anything, but they’re also rather redundant, and it makes me sad I couldn’t give them as a Christmas gift. Not the end of the world, I know.
So they are a really nice product, that may take 9 months to arrive, and will do so in a massive box for no reason.

August 17, 2026
Rated 5 out of 5 stars

Great Experience

Never shopped here before went off the reviews here.

Ordered whilst they were shut and was dispatched as soon as they opened.

Parcel was wrapped very well no concern on damage will shop here again!

August 8, 2026
Unprompted review
Rated 5 out of 5 stars

Will be ordering again

Super friendly and kept me updated on my order. My parcel came on time and my item was packed absolutely beautifully. Will be back end of this month to do a pre-order of a set I need

August 4, 2026
Rated 5 out of 5 stars

Highly recommended

Order arrived extremely fast. shipped in 1 - 2 days; exactly as stated when ordering. Everything came securely packaged and nothing was missing. Really happy with the items I purchased. Would definitely recommend buying from here.

August 4, 2026
Rated 5 out of 5 stars

cool and legit

once the pre order was released my figure got to me within 2 days!! they wrap the box in this paper mesh stuff and my cat loved it

July 30, 2026
Rated 5 out of 5 stars

great company

very easy to navigate website. the packaging was great with no damage to my items, and arrived in just a couple days, very quick! item just as described 🥹💕

July 3, 2026
Rated 5 out of 5 stars

Great customer service

I had accidentally missed out my house number when ordering. Anime Emporium were great, contacted me promptly and had sorted the information within an hour of me responding to their email.

June 8, 2026
Rated 5 out of 5 stars

Great

First time buyer who was looking for a particular item. Anime Emporium happened to have it in stock and were able to ship it out to me in good time. Will be buying from here again.

May 15, 2026
Rated 5 out of 5 stars

Anime emporium are brilliant

Anime emporium are brilliant and go out of their way to do a great job.
Well package, shipped and delivered quickly.
Never had an issue with buying from them, would definitely recommend to others to shop here.
The item arrived in excellent condition and was a good price.

May 15, 2026

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