I recently ordered an Ankarsrum Assistent Original directly from Juicers.co.uk (intermediary), expecting the high-quality, pristine experience that this brand is known for. Unfortunately, my experie... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
You delivered the wrong items, we recieved two lasagna rollers and two grain mills instead of one and the deluxe accessories are missing!!!! I’m feeling terrible after waiting for MORE THAN TWO MONTHS... See more
Having been thoroughly satisfied with our recent blender purchase from this vendor, we felt happy and confident in ordering a vegetable shredder for our 8 year old Ankarsrum Assistent. The shredder a... See more
The website didn’t state anything about delays in delivery so after a week or so from placing my order I’ve chased for an answer about my order. Only then I was informed that the product is expected w... See more
Company details
Written by the company
Ankarsrum UK is an Authorised Retailer for Ankarsrum Assistent food mixers and accessories.
Contact info
130 Walham Green Court, Moore Park Road, Fulham, SW6 2PX, London, United Kingdom
- 0207 385 8919
- sales@purecookshop.co.uk
- ankarsrum.co.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I never received my item yet no update…
I never received my item yet no update and nth
Not as good as I expected
The website didn’t state anything about delays in delivery so after a week or so from placing my order I’ve chased for an answer about my order. Only then I was informed that the product is expected with them in three weeks time and only then they will ship it to me. The experience could have been a lot better if it was stated prior to placing the order. As I’m still waiting for my order to arrive, I cannot review other aspects.
Went for a second helping.
Having been thoroughly satisfied with our recent blender purchase from this vendor, we felt happy and confident in ordering a vegetable shredder for our 8 year old Ankarsrum Assistent. The shredder arrived today, well packaged and easy to assemble. Have given it a test run and it works beautifully. Parts feel well made and “solid”. Was a little concerned about how the white plastic would deal with carrot, but a bit of bicarbonate of soda (baking soda) and the stains came right off - good stuff! Just need to save up for the mincer and pasta/noodle discs now, we’ll be back!
Still waiting for it to arrive
Still waiting for it to arrive. Emailed, no reply.
Update
Ankarsrum have issued a refund. I gave them one star because no one was replying to my emails and I was panicking my money was gone. A word to the wise, communication is so important.

Reply from Ankarsrum UK
Very robust mixer
Very robust mixer, will hopefully give many years of hard service
Top notch service in these difficult times
Extremely helpful service during what has been a difficult period for everyone (covid-19). Item was ordered from website, I got a call to say that although they hadn't had the full shipment from Sweden the item I ordered had arrived and would arrive on time. Prompt dispatch and delivery. Would use again, thank you.
excellent product!
Excellent quality
Excellent quality - exactly as described and delivery was really quick!
Excellent product and service
Excellent product and service. I would recommend the brand and distributor wholeheartedly.
Great service when my Ankarsrum was in…
Great service when my Ankarsrum was in need for repair! All back working - would always recommend!
This is the first accessory I have…
This is the first accessory I have bought for my Ankarsrum, fantastic value for money, really well designed citrus juicer, I'm very happy, got lots more juice than normal!
Great Experience and Excellent Customer…
Great Experience and Excellent Customer Service. I originally contacted them about purchasing a ANKARSRUM mixer, they were very quick and helpful polite in there reply. After placing my order I received the mixer within a couple of days.
Very pleased with this machine
Very pleased with this machine.
Very strong, made pizza dough and several cakes with no issues. Easy to clean too.
It supposed to be a gift for my hubby however arrived in a box with Ankarsrum branding on and he opened the door when the courier arrived so no surprise foe Xmas.... otherwise very happy
What a fantastic mixer
Wonderful, prompt service, and what an excellent product. Thank you!
Satisfied Customer
The product itself is great so far (haven't tried everything yet) and the service from the supplier excellent. Like others, I wish there were more user-friendly instructions with it.

Reply from Ankarsrum UK
The last food processor you will EVER…
The last food processor you will EVER need!
I would like to give a big shout out to…
I would like to give a big shout out to Ankarsrum UK for the excellent customer service and in particular Jake who responded quickly to my requests and was always ready to go the extra mile to deliver the best customer service possible. I ordered accessories from Ankarsrum UK and they come highly recommended.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






