Ordered the Anker Laptop power bank 165W and it arrived relatively quickly. But after 3 months of use one of the inbuilt cables had connection issues and wasn’t charging properly. So I wrote an em... See more
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We are using the Anker Solix F3800 Plus to power our RV while we build our new house. Four full-sized solar panels charge the Anker, and I am so impressed with how fast it charges and how long it las... See more
For us, the C1000x is a very good compromise between portability and power/capacity. We’re trying it out around the house and can envision taking on a camping trip. We’ve also been charging it with up... See more
This review is for Anker sales, not the installation team. The purchase was easy and straightforward, but the installation company was not. They scheduled me three to four times and didn't show up. Th... See more
Company details
Written by the company
Anker is the global leader in charging technology. This includes wireless charging, car charging, and our best-selling portable and wall chargers. Anker is pioneering Power Delivery technology to charge phones, tablets, and laptops at unprecedented speeds.
Contact info
United Kingdom
- +49 (0) 69 9579 7960
- support@anker.com
- anker.com/eu-de
Replied to 18% of negative reviews
Typically replies within 1 week
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Quick and Easy online ordering
Easy online ordering process with quick shipping and items were all very well packaged and in great shape upon arrival! I actually used it the very next day during a power outage and everything the subpanel powered ran great!
This is my third Anker purchased and would not hesitate to purchase another!
Was as I expected for quality, works very well!
Was as I expected, great quality and works well
Thr products i purchased are great
Thr products i purchased are great, the sales and support is where the help is needed...
Custom cable options would also be great, eg F3800 stacking and backup interconnects ..
Overall would definitely purchase again.
Fast and friendly to purchase
Fast and friendly to purchase. Better if I could know more information on some item to be purchase. For example, which transfer switch it's been purchase.
We took our new power box camping
We took our new power box camping. It powers up cell phones without using hardly any power at all, like less than one percent for a full charge on my phone. We used it to bring our Keurig with us camping, which was a really cool idea. We were going to use it for a fan but ended up not needing it. It was great to have and kept the charge the whole time. We can’t and used that power box for two days and only used about 28% of the charge. I would definitely recommend for family campers. I plan on using it in a power outage as well.
Good Blend of Convenience and Power
For us, the C1000x is a very good compromise between portability and power/capacity. We’re trying it out around the house and can envision taking on a camping trip. We’ve also been charging it with up to three 200W solar panels so we like the “free” energy!
Fast and easy ordering
Fast and easy ordering. delivery came super fast. The Solix 3800 arrived a day before the cover and only a few days after purchase.
The perfect form factor
I do love this little power station. The form factor is ideal for the specific purpose I have for it. Other small power stations fit in the space in my vehicle reserved for a small unit, but this one fits in that same space while leaving enough space for proper airflow to keep the unit from getting too hot. This was the major selling point for me.
There is one quirk where the AC power consumption is listed in hertz rather than watts, but that's not a major issue at all.
No starting power to run anything I…
No starting power to run anything I bought it for such as a portable compressor.
Beste Powerbank ever!
The charger is not charging phone well
Update: the support team is very good. They helped me .
The charger is not charging phone well. All night charged only 20%! I am disappointed !

Reply from Anker
So far it works flawlessly
A little expensive, but so far works flawlessly. Tried a cheaper brand, which started failing after a couple of months. Knowing Aner's reliability, hope this will be much better.
Snel und efficient
ANKER SUPPORT, DOES IT EXIST?
I bought an Anker car charger at the end of November 2024, it didn't work right away. Because it was sold by Anker I had to interface with Anker and not with Amazon. I sent and received more than 10 emails, without solving anything, today is May 9, 2025 and I still have the non-working car charger, no replacement only useless words from Anker support, really bad and for what? For an object that costs 12 euro to the final consumer.

Reply from Anker
Anker Nordics not for the nordics..
Living in Norway and thinking about ordering from Anker Nordics - DON'T!!
Answer to Anker's reply:
I'm in contact with your support. But your (spam) support is unfortunately a big part of the bad experience.

Reply from Anker
I got scammed
I got scammed. I bought an Anker usb hub from what appeared to be the legit sit of the Anker's division in Italy (it even was a https one). I bought 3 and spent 104€. I had been in contact with Anker assistance throughout the purchasing process, because of a few snags. Then I managed to pay and I never got a feedback so I contacted Anker again and they said I bought from an unofficial site. They also said there have been instances of con vendors building fake sites and using their name, which is absolutely preposterous in 2025. What kind of company are you to let this happen? As a proof of their incompetence (or worse) now that fake scam site is still online operating, almost 1 month after my purchase. I'm done with this company. And don't believe the fake 5-star review on this company on this site and elsewhere. Chinese fakery all around.

Reply from Anker
WARNING - Anker Warranty Scam
I purchased a braided charging cable solely based upon the 18 month "hassle free" manufacturing warranty offered by Anker. After 4 months the cable stopped working properly. Having provided all pertinent details concerning the product , copy of store receipt using their website, Anker support declined my claim by referencing a completly different product with an expired warranty. All replies from Anker were essentially automated, and would not address the error. Apparently, according to multiple posts on Redditt, Anker has been misleading customers for years regarding its warranty. You've been warned.

Reply from Anker
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