AnnualTravelInsurance.com Reviews 

6,191
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 240 reviews, reviewers had a great experience with this company. Customers frequently mention that obtaining annual travel insurance is remarkably quick and straightforward, offering a wonderfully smooth website experience alongside clear and easily understandable policy information. Many people also appreciate the exceptionally reasonable prices and great overall value for money provided across the comprehensive coverage options available to everyone. However, some reviewers were not happy with renewal processes, noting frustrating difficulties with unwanted auto-renewals or unexpected charges after attempting to cancel their subscriptions. A few consumers additionally experienced unhelpful support interactions, dropped phone calls, or substantial price increases when attempting to renew their existing policies.

What people talk about most

Price

Consumers find price to be positive and consistently affordable. Many reviewers praise the competitive rates... See more

Service

Reviewers mention positive feedback about service, highlighting great value and efficient support over many... See more

User experience

Customers had positive experiences with user_experience, frequently describing the process as quick,... See more

Subscription

People report ambiguous experiences with subscription policies, reflecting a sharp division among consumers.... See more

Value for money

Reviewers highlight positive aspects of value_for_money, consistently describing the rates as competitive and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A decent priced annual multi trip travel insurance. My only complaint is not being able to change the renewal date by a week or so to make it more convenient for us. Other than that seems all okay.... See more

Company replied

Rated 4 out of 5 stars

I asked if my travel insurance policy for the previous year had been renewed and if it wasn’t if the could arrange renewing it; waited a couple days for an answer to my email and they said it had been... See more

Company replied

Rated 4 out of 5 stars

As a renewal quote I found the experience very long winded. All my details should already be in your system so it should have been quite straightforward.

Company replied

Rated 4 out of 5 stars

Easy process to obtain annual travel insurance at a really good price for required level of cover. Will definitely have again.

Company replied


Company details

  1. Travel & Vacation

Written by the company

AnnualTravelInsurance.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At AnnualTravelInsurance.com, you can choose between Multi-trip, Single Trip or Backpacker policies and customise them by adding one or more optional cover, including Winter Sports, Travel Disruption, Cruise Cover and Excess Waiver.


Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
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1-star

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4.1

All reviews

(6,191)

237 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient

Very efficient, I feel safe that you are renewing our holiday insurance annually.

July 14, 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear customer,

We're so glad to hear you feel secure with our annual renewal process for your holiday insurance. Thank you for your kind words!

Kind Regards
Rahul

Rated 5 out of 5 stars

Excellent customer communication well…

Excellent customer communication well in advance of my renewal date. Plan is competitively priced compared to other providers.

July 3, 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Ray,

We appreciate you taking the time to leave us a review—it means the world! We don’t take feedback lightly, and knowing we made a positive impact really gives our team energy and focus.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Good price and information

Good price and information

July 11, 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear William,

We're glad you found our pricing and information helpful. We appreciate your positive feedback!

Kind Regards
Rahul

Rated 5 out of 5 stars

Easy to use and understand

Easy to use and understand
Good prices
Good communication

July 11, 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear Sandra,

We're so happy to hear you found our service easy to use with good prices and communication. Thank you!

Kind Regards
Rahul

Rated 4 out of 5 stars

I needs a link for my phone easy to…

I needs a link for my phone easy to access if I needs to

July 10, 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear customer,

We appreciate your feedback and understand you're looking for easier phone access. We are always working to improve our services.

Kind Regards
Rahul

Rated 1 out of 5 stars

I asked to cancel at renewal

I asked to cancel at renewal. Yet you renewed. I emailed to tell you this but you have taken days to respond and still I haven’t heard from you.

July 6, 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Simon,

Thank you for sharing your concerns — I’m looking into this and will reach out to you directly.

Kind regards,
Dominik

Rated 4 out of 5 stars
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear Patrick,

We are so glad you found our service to be quick, easy, and a good value. We appreciate your positive feedback.

Kind Regards
Rahul

Rated 5 out of 5 stars

Customer service excellent

Customer service was excellent when I called. My request was quickly resolved and the customer service agent did more than I expected. A star.

June 29, 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear customer,

We are so happy to hear that our customer service team provided you with such an excellent experience. We always strive to resolve requests quickly and go above and beyond for our valued customers. Thank you for your wonderful feedback!

Kind Regards
Rahul

Rated 5 out of 5 stars

Good service and price

I’ve been a customer for a decade now and plan to continue being a customer. The renewal premiums have stayed fairly consistent with the previous year’s price. I’ve only needed to claim once for some medical assistance (appointment and prescription cost) and had no issue with this. Good service and cost.

June 26, 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Good Morning,

We are so pleased to hear about your decade-long positive experience with us. It's wonderful to know that our consistent premiums and smooth claims process for your medical assistance have met your expectations. We truly appreciate your loyalty and kind words about our service and cost.

Kind regards,
Dominik

Rated 5 out of 5 stars

Easy to apply took 2 minutest

Easy to apply took 2 minutest

June 12, 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Good Morning,

We are so glad to hear that our product was easy to apply and that you had such a positive experience. We appreciate your feedback!

Kind regards,
Dominik

Rated 1 out of 5 stars

I told you I did not want to renew but…

I told you I did not want to renew but you went ahead anyway.

June 23, 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear Natalie,

Thank you for your feedback. I can see that you have already left a review on our TNPS system as well. We tried to call the policy holder but were unable to reach out, and we also left a voicemail. An email has been sent as well

As the policy is still within the 14‑day cooling‑off period, we can cancel it and issue a full refund. We just need to confirm that there are no claims pending or outstanding and that you have not travelled under the policy. Once we receive your confirmation, we will process the cancellation and refund straight away.

Kind regards,
Rahul

Rated 1 out of 5 stars

Terrible phone service

Terrible phone service. Took 5 attempts to finalise the policy. No body rings you back. Calls drop all the time. So infuriating and such a disappointing service. Would not recommend the company

June 23, 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Noah,

Your experience matters to us, and I’ll be reaching out to you shortly to follow up.

Kind Regards,
Victoria

Rated 1 out of 5 stars

Appalling customer experience …

1 star is too much !!
I sent an email on June 11th as I could not cancel auto renewal within my account. I requested the auto renewal was cancelled. My email was responded to with an automated response telling. I did not receive anything else so I emailed again on the 17th June again stating I did not want to auto renew. On 19th June £41.72 was taken from my account: I have still not heard from the company and have sent a third email requesting a refund, again an automated response telling me they were very busy and don’t send duplicate emails !! Terrible customer service would not recommend. I will now be contacting my bank to try and get my money back.

June 19, 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear Sarah,

We’re very sorry for the inconvenience you’ve experienced. As you have already left the same review on TNPS, we’ve logged your concern as a formal complaint and have also replied to your email regarding the cancellation.

To proceed, we just need you to confirm there is no upcoming travel and that no claims have been made or are intended. Once we receive this confirmation, we can cancel your policy and issue a full refund of £41.72.

If you need any further assistance, we’re here to help.

Kind regards,
Rahul

Rated 5 out of 5 stars

Cover Worth its Weight in Gold!

Easy to deal with, paid out for my husband appendicitis while in Gran Canaria as he went ito a private hospital and we had to stay an extra week. Everything was covered, will now renew every year.

July 1, 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear Deborah,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

First class service

First class service

June 17, 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear customer,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

No hassle and quick

No hassle and quick

June 17, 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi John,

We are glad you had a quick experience. We appreciate your feedback.

Kind regards,
Dominik

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