Multitrip.com Reviews 31,326

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, highlighting the ease of obtaining quotes and managing policies. Many people find the pricing to be very reasonable and affordable, offering good value for the coverage provided. The service is frequently described as excellent, with consumers appreciating the efficiency and straightforward processes. Reviewers also commend the staff for their professionalism, helpfulness, and pleasant demeanor. The website is often noted for its ease of use and accessibility. However, some customers mentioned issues with the clarity of policy documents, finding them difficult to navigate. A few people also experienced difficulties when trying to get a quote over the phone, noting that the service was not as good as the online experience. Additionally, a small number of reviewers expressed dissatisfaction with the company's response to significant travel disruptions, feeling that their issues were not adequately addressed.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently highlighting the ease of use and... See more

Price

Customers generally express satisfaction with the pricing, finding it competitive and reasonable for the... See more

Service

People report positive experiences with service. Customers highlight the ease of arranging and renewing... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Website

Customers consistently note positive experiences with the website, finding it very user-friendly, intuitive,... See more

Based on these reviews

Rated 5 out of 5 stars

I found the prompt reply reassuring. The lady who answered was professional, informed and very pleasant. She answered my questions with ease and helped me to navigate the 'insurance speak'. Highly... See more

Company replied

Rated 5 out of 5 stars

Great value and so easy to arrange. Been using this insurance for about 6 years now and unlike everything else in life, doesn't go up dramatically YoY. Also, when we went on a short cruise before Xmas... See more

Company replied

Rated 5 out of 5 stars

I’ve used multi trip more than once now and have found the process very user friendly indeed. Not only is the cost of cover reasonable the graphic showing the level of coverage in each category is ver... See more

Company replied

Rated 5 out of 5 stars

Nataie was very professional friendly and most imformative. Rather than pushing a policy on you she allowed you to ask questions and satisfy yourself as to which policy you wanted A pleasant and enj... See more

Company replied


Company details

  1. Insurance Agency

Written by the company

Multitrip.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At Multitrip.com, you can choose between Multi-Trip, Single Trip or Backpacker policies and customise them by adding one or more optional cover, including Winter Sports, Travel Disruption and Excess Waiver. There are also special deals for families and couples for you to enjoy.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

31K reviews

5-star
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1-star

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Rated 5 out of 5 stars

Thanks

Taking a long time forcresults

April 15, 2026
Multitrip.com logo

Reply from Multitrip.com

Dear James,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

Perfect very easy to use and customer…

Perfect very easy to use and customer service was brilliant

April 14, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Keegan,

So kind of you to say! We're truly grateful for your support. We don’t take kind words for granted. Your support helps us grow stronger and serve better every day.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Simple to renew

Simple to renew

April 14, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Louise,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding!

Kind Regards,
Victoria

Rated 4 out of 5 stars

No hassle 👌

Easy to fill out the forms no messing around

April 13, 2026
Multitrip.com logo

Reply from Multitrip.com

Dear Jeff,

Thank you for taking the time to leave a review.

Kind Regards
Rahul

Rated 5 out of 5 stars

Great service

Great service

April 13, 2026
Multitrip.com logo

Reply from Multitrip.com

Dear Sandra,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 1 out of 5 stars

Updating new card details.

I have been with multiple trip for over 10 years as I have auto renewal every year however my credit card i used had to be replaced due to fraudulent activity, so all I wanted to do was give my new card details in order to renew. However I was made to listen and answer a 7 minute script, after hanging on the phone for over half an hour. My annoyance is that if my card had been the same card I wouldn't have had to go through all that and waste my time. I should have just been able to update my card details easily. I wasn't querying my policy.

April 13, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Judith,

Thank you for bringing this to our attention. I’ll follow up with you directly.

Kind Regards,
Victoria

Rated 5 out of 5 stars

feeling covered 👍

value for money 👍🤑

April 12, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi David,

So great to hear this! Thanks for trusting us and taking the time to share. We know trust has to be earned, so it really means something special when someone says we got it right. Thank you!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Great website

I found the website very easy and straightforward to use and the information was very well explained.

April 12, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Dee,

We appreciate you taking the time to leave us a review—it means the world! We don’t take feedback lightly, and knowing we made a positive impact really gives our team energy and focus.

Kind Regards,
Victoria

Rated 5 out of 5 stars

I spoke to a lady who was helpful

I spoke to a lady who was helpful, respectful and I appreciated her help.
Sincerely Julia

April 10, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Julia,

Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along—it’s the kind of feedback that keeps us going and reminds us why we do what we do.

Kind Regards,
Victoria

Rated 5 out of 5 stars

So quick and so easy.

April 12, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Sandra,

Love hearing this! Thank you for sharing your experience with us. It’s always so helpful—and heartening—to hear that what we do is working well for you. Thanks for being part of the journey.

Kind Regards,
Victoria

Rated 4 out of 5 stars

single trip travel insurance for couple over 50

very easy site to navigate with a competitive price

April 7, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Padraig,

We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.

Kind Regards,
Victoria

Rated 3 out of 5 stars

I've dealt with you before and only got…

I've dealt with you before and only got a fraction of my costs

April 9, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Patrick,

Thanks for the shout-out! We’re happy to have delivered a great experience. Whether it's something small or big, we want every moment with us to feel smooth and supportive—glad to know we hit the mark for you!

Kind Regards,
Victoria

Rated 4 out of 5 stars

Affordable travel insurance

I found the application easy to navigate and unlike other sites my age was not an issue. I also thought the price was reasonable.

April 11, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Catherine,

Awesome to hear—thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.

Kind Regards,
Victoria

Rated 4 out of 5 stars
Multitrip.com logo

Reply from Multitrip.com

Hi Jean,

Thanks for the five stars! We're grateful for your support. Every star counts—and so does your voice. Thanks for helping us grow with your feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Simple and easy to understand and renew…

Simple and easy to understand and renew our policy.

March 23, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Alexandra,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind Regards,
Victoria

Rated 5 out of 5 stars
Multitrip.com logo

Reply from Multitrip.com

Hi Grant,

Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Victoria

Rated 5 out of 5 stars

It's always good to return to a company…

It's always good to return to a company that you know and trust. I have used Multitrip.com many times and have never had a problem. 100%.

April 10, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Michael,

Thank you! We're lucky to have customers like you. Your encouragement really helps us continue improving, growing, and serving people in the best way possible.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Quick and easy to set up

Quick and easy to set up , fair price

April 10, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Thomas,

Thanks for the five stars! We're grateful for your support. Every star counts—and so does your voice. Thanks for helping us grow with your feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars

It was a very user friendly online…

It was a very user friendly online purchase and very affordable.

April 9, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Geraldine,

We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.

Kind Regards,
Victoria

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