This is my second time this year dealing with you guys .I had updated my son's travel insurance in Feb/March and our own yesterday again another valuable member of your staff looked after me and again... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
After analysing all of the excess insurance providers I decided to choose this one mostly based on opinions of others here on trustpilot. Yes, there are some negative comments (they’re always there) b... See more
Company replied
We needed assistance while on holiday as my wife got sick and needed medical treatment. Blue insurance Staff were amazing and everything got sorted and they phoned us everyday to make sure we wer... See more
Company replied
The customer services person I spoke to was friendly and carefully went through everything with me. She spoke clearly and without just speeding through all the details, taking the time to ensure I und... See more
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Company details
Written by the company
Blue Insurance, now known as Cover-More Blue Insurance Services Limited, is a multi-award-winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Ireland and the UK customers. We offer Travel Insurance, Gadget Insurance, Car Hire Excess Insurance, Pet Insurance, Breakdown Insurance and Wedding Insurance. The company also trades as the other brands, such as: Multitrip.com, AnnualTravelInsurance.com, EconomyCover.com, CarHireExcess.ie, GadgetInsurance.com, InsureYourPaws.co.uk ,CoverMyWedding.co.uk and CoverMyBicycle.co.uk.
Contact info
Suite 11, Fifth Floor, No. 2 Stemple Exchange, Blanchardstown Corporate Park D15 E4FN, D15 E4FN, Dublin, Ireland
- 0818 484 484
- info@blueinsurance.ie
- blueinsurance.ie
4.5
Excellent
6K reviews
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It was great with TEMI who was very…
It was great with TEMI who was very clear & precise. I am still NOT HAPPY .. I thought I was covered from JUNE 2025 and have an email.showing it..
bit it appears I WAS NOT COVERED up.to NOW and have been away a few times in 2025/2026 ??. I WILL have to check my banks when I get time to assess if payment was made.
Maybe a call from you to discuss issues..I have paid in full for 2026/2027
Gerry 00353 872217200
April 16, 2026
May use AI-assist with repliesRead more
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I was treated in a professional and…
I was treated in a professional and friendly manner
April 14, 2026
Reply from BlueInsurance.ie
Hi Gerald,
What a great message to receive—thank you for your kind words.
We’ll definitely share this around the team. It’s exactly the kind of motivation that keeps us focused and grateful.
Kind Regards.
Victoria
Reasonable pricing.
Reasonable pricing.. Easy to get online.
Have always used blue insurance for travelling.
April 9, 2026
Reply from BlueInsurance.ie
Hi James,
Big thanks for your kind revie. It’s customers like you who keep us going! Your support doesn’t just make us smile—it helps shape how we grow and improve. Thanks for being part of the journey.
Kind Regards,
Victoria
IRISH EYES
Blue Insurance Company is one I had been using for years , then my husband switched me on to his ,,, now I switched back as I find them reasonably priced, reliable and easy to work with.
April 10, 2026
Reply from BlueInsurance.ie
Hi Teresa,
So kind of you to say! We're truly grateful for your support. We don’t take kind words for granted. Your support helps us grow stronger and serve better every day.
Kind Regards,
Victoria
Exceptionally helpful agent at the other…
Exceptionally helpful agent at the other end of the phone line.
April 9, 2026
Reply from BlueInsurance.ie
Hi Susanna,
Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along—it’s the kind of feedback that keeps us going and reminds us why we do what we do.
Kind Regards,
Victoria
Long wait on the phone and then they…
Long wait on the phone and then they try and charge u a premium for the service
April 9, 2026
Reply from BlueInsurance.ie
Hi Liam,
Thank you for your review — I’ll be following up with you personally.
Kind Regards,
Victoria
This is my second time this year…
This is my second time this year dealing with you guys .I had updated my son's travel insurance in Feb/March and our own yesterday again another valuable member of your staff looked after me and again 10 out of 10 for the whole conversation of re newing our insurance keep up the great work guys as I'm a customer of yours for the past 20 +years.Thanks for everything Susan.
April 8, 2026
Reply from BlueInsurance.ie
Hi Susan,
We are so glad to hear that! We’ll be sure to share this with the team. Your message will absolutely be passed along—it’s the kind of feedback that keeps us motivated.
We don’t take kind words for granted. Your support helps us grow stronger and serve better every day. Thank you.
Kind regards,
Temi.
very helpful and easy to use web site
April 8, 2026
Reply from BlueInsurance.ie
Hi Kathleen,
Thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.
Kind regards,
Temi.
Travel Insurance
The policy I purchased was great value & covered more than other policies I had before joining blue insurance. I would be more than happy to recommend blue insurance to family & friends
April 8, 2026
Reply from BlueInsurance.ie
Hi Mary,
We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.
We'll keep doing our best to make every experience just as positive.
Kind regards,
Temi.
Ease of renewal
April 1, 2026
Reply from BlueInsurance.ie
Hi Colette,
Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind Regards,
Zainab.
Reply from BlueInsurance.ie
Dear Customer,
We appreciate you taking the time to leave us a review, it means the world! We don’t take feedback lightly, and knowing we made a positive impact really gives our team energy and focus.
Kind Regards,
Zainab.
Reply from BlueInsurance.ie
Hi Joan,
Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind Regards,
Zainab.
Reply from BlueInsurance.ie
Hi Liz,
Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.
Kind Regards,
Zainab.
Reply from BlueInsurance.ie
Hi Christopher,
Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along, it’s the kind of feedback that keeps us going and reminds us why we do what we do.
Kind Regards,
Zainab.
Their claims processing is a disaster.
Their claims processing is a disaster.
I was hospitalised in Vienna and wanted to claim from them when I came home.
I had to apply to my private health insurance, which I did, while I was in hospital
They are now after telling me to send a copy of my EU11 card to the hospital in Vienna, and try and claim the rest off my health insurers.
Instead of telling me this in the beginning, they have wasted my time and energy, whilst still being very sick, requesting different documents, which I submitted to them
I have to add, I've only recently received my EU11 card.
Im cancelling my insurance policy with them, I'd never go with them again
They have to be the worst I've ever encountered
They neglected to send me a claim form for my hospitalisation in Vienna, i was informed that i had no current policy, which I had, had to send bank details and a copy of my current policy, I was asked for a medical report, which the hospital in Vienna had to email to me ,because the original report was sent by my doctor to the Mater hospital, because I was hospitalised when I came home, then they wanted details of my claim with Irish Life Insurance, after 4 months, they have now asked my to send a copy of my EU11 card to the hospital in Vienna, I only received it recently, and go back to my Health Insurance if the EU11 card doesn't cover the full charge.
In other words, the travel insurance doesn't want to pay anything, they should have informed me of this months ago, instead of wasting my time and also at a time, when I was very sick
I'd never go or recommend Blue Insurance again
March 22, 2026
Unprompted review
Reply from BlueInsurance.ie
Hi Susan
Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. I have emailed you directly to discuss further on this matter.
Kind Regards
Zuzanna
Website very easy to navigate and could…
Website very easy to navigate and could clearly see what cover u had selected and option to upgrade too
March 20, 2026
Reply from BlueInsurance.ie
Hi Maureen,
Awesome to hear, thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.
Kind Regards,
Zainab.
Very patient person on phone took time…
Very patient person on phone took time with no problems answering all questions happy to have taken out our policy with Blue
February 12, 2026
Reply from BlueInsurance.ie
Hi Rosemary,
Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along, it’s the kind of feedback that keeps us going and reminds us why we do what we do.
Kind Regards,
Zainab.
Totally efficent
March 20, 2026
Reply from BlueInsurance.ie
Hi Laurence,
We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.
Kind Regards,
Zainab.
Value for money and ease of use of the…
Value for money and ease of use of the website
August 27, 2025
Reply from BlueInsurance.ie
Hi William,
Awesome to hear—thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.
Kind Regards,
Victoria
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