AnswerConnect UK Reviews 203

Reliable company and excellent service. Website provides all useful information and easy to navigate.
Thank you.

Have used answer connect for a couple of months now and have been really happy with the level of customer service offered. The portal makes things very easy and the quality of the information collected on messages has been good.

ACUK help bring our services to life with a courteous, professional, and flexible service. They are always keen to help realise value for us and a special mention to Jill who conducted a detailed review of our service recently and was very knowledgeable on the configuration. A pleasure to work with all round and I'd highly recommend them.

AnswerConnect has given our company more flexibility by not having to employ further office staff. Answering the phones can be very time consuming and costly.
The customer receives a very professional service and the messages taken are instantly passed on, all for a moderate cost - well done AnswerConnect!

Really great efficient service, very streamlined process, well demonstrated. Great communication throughout the whole set up process.

Great support from Jennifer. We revised the script and booking process thoroughly in a collaborate effort as part of the same team. It wasn't an easy call because there's a lot of parts involved. She worked through it methodically brining value to the process. Everything is now updated to reflect recent changes and we're confident to use answer connect as our call answering partners. Great service. Thanks!

Our first three months has been outstanding! The entire team at AnswerConnect have exceeded our expectations. I can't recommend this company enough.

Very professional. I had a minor tech problem, posted something in the chat and I got a call back on my mobile within 1min.

Andy, Jennifer and their colleagues have been more than helpful over the past few months of using AnswerConnect for our business. They have saved us lots of time and energy and for that we are grateful as it means we are able to work on other important jobs whilst they pick up our calls.

Thank you all!

Andy and his colleagues were extremely helpful and knowledgeable and the entire set up was easy and pain free. Good value for money for a great service.

This company really do what they say. Andy Carruthers was an excellent contact who explained how the service could help my business. The lady who helped me with onboarding was brilliant and guided me all the way through set up. I had nothing to worry about and could easily see any customer enquiries I needed to follow up on. My business moved more online and telephone comms was very minimal and Andy recommended that the service could be halted whilst this was the case. No question I will be recommending AnswerConnect UK to all my friends in business from now on.

Great service ,
Staff are lovely, Jill was great, I would have no problem recommending this company, We no longer miss any calls and are much better off financially because of Answer Connect.

Great professional efficient service which has proved invaluable over past few months. Would highly recommend.

I cannot recommend this service enough. Even my attempt at mystery phone calls were always met with absolute professionalism and friendliness. For a growing business this has been a godsend.

We've had a great experience with AnswerConnect - they've been receptive to the feedback we've given and responded quickly. I think the service is very good value for money. Highly Recommended.

Excellent service from initial setup, fine tuning, and final execution of the service on a day to day basis. AnswerConnect most importantly listen to, and act upon feedback - couldn't ask for more :)

Excellent Service from the Answer Connect Team. I tried the service for my one man company. However the level of calls my company recieved did not warrant even the lowest plan at £120 they had to offer. Had they had a lower price plan I would have stayed

I have used answer connect for three months now and am extremely happy with the service provided.
The managing director of our company is hard of hearing and doesn't feel comfortable answering calls especially while busy, answer connect have been brilliant.
We went through everything together over the phone to start with full training on how to use the portal, it was all very simple and easy :)
Couldn't recommend them enough.

Three days into my trial and I am over the moon with the way my calls are being answered. It was a problem area for us and looks like we are now in safe hands.