Antsy Labs Reviews 

1,020
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers had a great experience with this company. Customers frequently mention that shipping is remarkably fast and packages arrive promptly in wonderful condition just as described online. People really enjoy playing with these interactive items because they offer a fantastic variety of satisfying and calming options for daily stress relief. Some reviewers were not happy with overall product quality, noting frustrating issues like broken switches, defective items, or stiff moving parts right upon arrival. Others felt that certain components lacked proper resistance or simply felt a bit cheaply made when compared directly to older versions they owned.

What people talk about most

Product

People report ambiguous experiences with product, as many consumers praise the smooth quality, swift... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers praising the smooth rotation, prompt... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting fast shipping and great packaging.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The shipping was fast and the product came relatively quickly. I am always on board for supporting the original creator for their product. Only critical statement I could make would be to make their w... See more

Rated 5 out of 5 stars

I only trust antsy labs to get quality fidget cubes. I purchased our first one when it was still through Kickstarter. Great quality!!!

Rated 5 out of 5 stars

I purchased a Fidget Cube and it was delivered promptly and feels as good as I had expected. The website was accurate and the order process, easy.

Rated 5 out of 5 stars

Quick shipping! I always wanted a fidget cube for my stress and anxiety and It arrived with no issues!


Company details

  1. Game Store
  2. also in
  3. Hobby Store
  4. Toy Store

Written by the company

Antsy Labs is a Boulder, Colorado-based design studio and game publisher behind inventions including the original Fidget Cube™, IRLA™, Fidget Factory™, Storm the Gate™, + more.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.8

All reviews

(1,020)

37 reviews in the last 12 months

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Rated 3 out of 5 stars

Extremely slow shipping

The shipping partner has been transferring the package to USPS since 9/7. It’s now 9/11. Other than that everything was fine.

September 5, 2024
Antsy Labs logo

Reply from Antsy Labs

Hi Cortney,

Thank you for the feedback and we're sorry that sometimes shipping can take a bit. We hope that you're enjoying the product! 😊

Team Antsy Labs 🐜

Rated 5 out of 5 stars

Would recommend

Exactly as promised, feels good and looks nice on keychain.

August 29, 2024
Antsy Labs logo

Reply from Antsy Labs

Hi Matthew,

Thank you so much for the feedback, we're glad you like it! 😊

Team Antsy Labs 🐜

Rated 5 out of 5 stars

Absolutely love it

My son didn't know I was ordering it and is so excited for it and truly loves it!

August 22, 2024
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Reply from Antsy Labs

Hi Samantha,

Thank you so much for sharing, we're so happy to hear he loves it - amazing surprise! 😊

Team Antsy Labs 🐜

Rated 1 out of 5 stars

Ordered a fidget cube with 5 to 7 day…

Ordered a fidget cube with 5 to 7 day shipping.

It's been 8 days and I don't have it yet.

They sent me an email asking for a review and told me to be honest so that's what I'm doing

August 21, 2024
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Reply from Antsy Labs

Hi Baktash,

Thank you for the feedback, unfortunately it does take a bit of time for the order to be processed as well before being shipped. I see that the delivery was made on the 30th, which makes it 7 business days which is within the 5-7 business day shipping period.

Thank you again and we hope you'll enjoy the product! 😊

Team Antsy Labs 🐜

Rated 1 out of 5 stars

Not Delivered

Did not deliver in expected window and still had not been delivered. Expected delivery of today is not possible given latest update from UPS. No updates from Antsy Labs.

August 20, 2024
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Reply from Antsy Labs

Hi Thomas,

We're sorry to hear about this, our records show that the delivery was made on the 28th, which is within 6 business days from the moment it got processes and labeled till it got delivered - it does take a bit of time for the order to be processed and the shipping starts counting from that moment.

We hope you'll enjoy the product! 😊

Team Antsy Labs 🐜

Rated 5 out of 5 stars

hermes

Those stickers had to have been delivered by Hermes himself they got here in like 4 days genuinely insane also the keychains and stickers are adorable

August 8, 2024
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Reply from Antsy Labs

Hi David,

Thank you for your feedback, we're happy that it went through quickly and smoothly! 😊

Team Antsy Labs 🐜

Rated 5 out of 5 stars

Thank you so much!

Thank you so much! I had an antsy labs cube as my very first fidget cube, but I lost it. I have been searching for the same one I had, but could not find it UNTIL THIS ORDER CAME MY WAY!!! It is perfect for me. I love the color, and all the sides work as promised. My only criticism is that it came slightly dirty, with some weird brown smudging.

July 11, 2024
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Reply from Antsy Labs

Hi Amber,

Thank you so much for your feedback and we're thrilled that you're liking it! Apologies as well for the dirtiness, we'll check and make sure that doesn't happen again. 😊

Team Antsy Labs 🐜

Rated 5 out of 5 stars

This cube really works!

The delivery went as planned and the product really helps! I used it at a location where my anxiety kicks in a lot every time and it helped maintain it til it eventually passed. I love this fidget cube!

July 6, 2024
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Reply from Antsy Labs

Hi Jesse,

We're so grateful to hear about this, and we hope the cube will keep bringing you joy in the meantime. 😊

Team Antsy Labs 🐜

Rated 5 out of 5 stars

Reasonably priced and easy to order

Ordering was easy, it arrived quickly, it was accurate, what more is there to say?

June 23, 2024
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Reply from Antsy Labs

Hi Suzi,

We're very happy to hear about this and will always do our best to bring such experience. 😊

Team Antsy Labs 🐜

Rated 5 out of 5 stars

Happy despite some changes to their fidget cube

Their website was very easy to navigate, prices were decent, and my package shipped very quickly! I had a fidget cube from them years ago that I dropped and broke, so I finally bought another one. My only criticism is that some features of the fidget cube changed slightly (the joystick is flatter now, the 5 buttons are hard plastic rather than having a rubber coating, and the light switch side feels very loose). But overall I am happy with my purchase

June 8, 2024
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Reply from Antsy Labs

Hi Chris,

Thank you so much for your full feedback, it is greatly appreciated! We're happy that the whole process was quick and smooth, we will always do our best to bring the best possible experience. 😊

Team Antsy Labs 🐜

Rated 5 out of 5 stars

My granddaughter tells me that the…

My granddaughter tells me that the switches and other mechanicals are strong and work well. She is very satisfied!

May 29, 2024
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Reply from Antsy Labs

Hi Judy,

We're so happy to hear this and thank you so much for sharing! 😊

Team Antsy Labs 🐜

Rated 5 out of 5 stars

Great product, hopefully more options in the future

Great product! I bought the fidget cube to try to bring some of my screen time down and break a bad habit of hair twirling. So far, so good. I only wish there was more of a description of which sides were silent and which sides made sounds.

Or even better, I wish there was a totally silent version (if even possible). For the people that wanna keep things lowkey but still wanna fidget :)

May 29, 2024
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Reply from Antsy Labs

Hi Kirsten,

Thank you so much for your feedback and sugestions, we're happy that the cube is helping! 😊

Team Antsy Labs 🐜

Rated 5 out of 5 stars

Cubes usually last me a few years

Cubes usually last me a few years, all mine have been broken due to continued use never from being dropped and I received my new one 2 days earlier than expected

May 24, 2024
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Reply from Antsy Labs

Hi Raegan,

Thank you so much for your feedback, we're happy to hear that the new one came earlier! 😊

Team Antsy Labs 🐜

Rated 5 out of 5 stars

Love my fidget cube

Love my fidget cube
Received my product in the time indicated.

May 20, 2024
Antsy Labs logo

Reply from Antsy Labs

Hi Dennis,

We're happy to hear your feedback and joyful that everything went smooth! 😊

Team Antsy Labs 🐜

Rated 1 out of 5 stars

Quality has changed

I love my fidget cube and decided I would like another to keep in my bag while the other stays at my desk. I was shocked to see how far the quality has fallen. The buttons do not feel the same and the plastic itself is obviously cheaper. I contacted the company to make a return, but have not heard a response. Overall, very disappointed and can no longer recommend this product to friends and family.

May 8, 2024
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Reply from Antsy Labs

Hi Kayla,

Thank you for sharing your feedback and we're very sorry to hear that! I've checked with our Support team and I see that you're already communicating internally in order to get this resolved.

Thank you for your patience,
Team Antsy Labs 🐜

Rated 5 out of 5 stars

Great experience

Great experience. Timely delivery. Easy shopping.

May 2, 2024
Antsy Labs logo

Reply from Antsy Labs

Hi Sarah,

We're happy to hear that everything went smooth and well, and we hope you'll enjoy the product! 😊

Team Antsy Labs 🐜

Rated 5 out of 5 stars

Great guys to buy from

Great guys to buy from. The cube is awesome and will be used for gifts for upcoming birthdays. Please support these guys! They are a winner!

May 1, 2024
Antsy Labs logo

Reply from Antsy Labs

Thank you so much for the kind words, we are thrilled that we were able to provide you with such experience! We hope you'll enjoy the upcoming birthdays as well. 😊

Team Antsy Labs 🐜

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