Antsy Labs Reviews 

1,020
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers had a great experience with this company. Customers frequently mention that shipping is remarkably fast and packages arrive promptly in wonderful condition just as described online. People really enjoy playing with these interactive items because they offer a fantastic variety of satisfying and calming options for daily stress relief. Some reviewers were not happy with overall product quality, noting frustrating issues like broken switches, defective items, or stiff moving parts right upon arrival. Others felt that certain components lacked proper resistance or simply felt a bit cheaply made when compared directly to older versions they owned.

What people talk about most

Product

People report ambiguous experiences with product, as many consumers praise the smooth quality, swift... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers praising the smooth rotation, prompt... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting fast shipping and great packaging.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The shipping was fast and the product came relatively quickly. I am always on board for supporting the original creator for their product. Only critical statement I could make would be to make their w... See more

Rated 5 out of 5 stars

I only trust antsy labs to get quality fidget cubes. I purchased our first one when it was still through Kickstarter. Great quality!!!

Rated 5 out of 5 stars

I purchased a Fidget Cube and it was delivered promptly and feels as good as I had expected. The website was accurate and the order process, easy.

Rated 5 out of 5 stars

Quick shipping! I always wanted a fidget cube for my stress and anxiety and It arrived with no issues!


Company details

  1. Game Store
  2. also in
  3. Hobby Store
  4. Toy Store

Written by the company

Antsy Labs is a Boulder, Colorado-based design studio and game publisher behind inventions including the original Fidget Cube™, IRLA™, Fidget Factory™, Storm the Gate™, + more.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.8

All reviews

(1,020)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Open communication, prompt shipping and they threw in a free gift!

April 24, 2024
Antsy Labs logo

Reply from Antsy Labs

Hi CJ,

We're happy we were able to provide you with great service, we hope you're enjoying the product! 😊

Team Antsy Labs 🐜

Rated 3 out of 5 stars

Had to pay $8 for shipping and it took…

Had to pay $8 for shipping and it took a week to get to my house for such a small item

April 24, 2024
Antsy Labs logo

Reply from Antsy Labs

Hi Lexi,

Thank you for the follow-up, the standard shipping for US is 3-5 business days which is why it took a week for it to arrive. We hope that you're at least enjoying the product!😊

Team Antsy Labs 🐜

Rated 5 out of 5 stars

Always a good experience with the…

Always a good experience with the website.

April 23, 2024
Antsy Labs logo

Reply from Antsy Labs

Hi Adam,

Thank you for the follow-up and we look forward to keep providing an even better experience moving forward. 😊

Team Antsy Labs 🐜

Rated 5 out of 5 stars

very happy

my cube arrived quickly, and im so happy and excited to bring this thing everywhere with me :)))

April 21, 2024
Antsy Labs logo

Reply from Antsy Labs

Hi Deni,

Thank you so much for letting us know, we're happy that everything was quick and smooth! 😊

Team Antsy Labs 🐜

Rated 2 out of 5 stars

Fidget Cube is Bad, Fidget Spinner is very good.

Very sorry, I am not happy with the quality of Fidget Cube, it doesn't make proper sound and buttons doesn't have good quality. I have ordered from UK spending internationaly delivery charg hoping good quality. We can buy something similar in UK in Amazon for half the price, I have expected better quality like Fidger Spinner.

I have also ordered Fidget Spinner, which has very good quality and have very good spin quality.

April 2, 2024
Antsy Labs logo

Reply from Antsy Labs

Hi Sathesh,

Thank you for the message and we're sorry to hear about this - it can happen that for some reason the cube was a one-off, in which case you can reach out to our Support team at hello@antsylabs.com to see what can be done. We're happy to hear about the spinner! 😊

Team Antsy Labs 🐜

Rated 4 out of 5 stars

Issue on black cube

I received all my fidget cubes and they all functioned fine. However, I received a black cube that had a malfunction spinning circle on it. It gets stuck here and there. Other than that I’m satisfied with the others.

April 5, 2024
Antsy Labs logo

Reply from Antsy Labs

Hi Seth,

Thank you for your message and feedback! Sorry to hear about the black cube, please reach out to our Support team at hello@antsylabs.com and they'll be able to assist you with that. 😊

Team Antsy Labs 🐜

Rated 5 out of 5 stars

The items were packed well

The items were packed well. Vendor was communicating updates in a timely manner.

March 29, 2024
Antsy Labs logo

Reply from Antsy Labs

Hi Pat,

Thank you so much for letting us know, we're happy that everything went well! 😊

Team Antsy Labs 🐜

Rated 5 out of 5 stars

Love the spinner

By using it and my anxiety is better

March 31, 2024
Antsy Labs logo

Reply from Antsy Labs

Hi Gianna,

We're so happy to hear that it's helpful! Thank you so much and all the best 😊

Team Antsy Labs 🐜

Rated 1 out of 5 stars

Do not buy

I payed 20 dollars for shipping and then apparently I had to pay customs duty of over 10 dollars. The product itself is not even that good, just buy a cheap copy and you will be as happy. Trust me

March 16, 2024
Antsy Labs logo

Reply from Antsy Labs

Hi Isak,

Thanks for the feedback and we're sorry about the experience, unfortunately due to the recent changes to shipping globally, the prices are higher. As for the customs duty, unfortunately we can't do anything about that as it is strictly tied to each individual country on how they handle it and what fees they impose.

Team Antsy Labs 🐜

Rated 1 out of 5 stars

I bought 2 LED FIDGET SPINNERS and…

I bought 2 LED FIDGET SPINNERS and neither of the 2 lights worked. I contacted their CS and they told me they couldn't do anything about it since they discontinued those batches. Apart from that, I bought a FIDGET CUBE and the quality of the product is not good either, it feels like cheap material. The box where the FIDGET CUBE comes in is better than the product itself. Debut and farewell I will not buy anything from this company again.

March 9, 2024
Rated 1 out of 5 stars

I have not received my order

I have not received my order. Shipping is unfulfilled. This is ridiculously especially for the shipping charge expense. I have a child who is in need of this specific fidget.

March 1, 2024

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