ANWB Autoverkoopservice Reviews 

20,568
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I arrived at the ANWB location 10mns before my slot and I didn't have to wait as we could initiate the process immediately. The lady behind the counter was very welcoming as she kept me up-to-date wi... See more

Company replied

Rated 5 out of 5 stars

Very happy with the service at ANWB. The online quote for my car was very reasonable, the time at the centre getting it checked over and processed was quick and easy. The UI of their website is intuit... See more

Company replied

Rated 5 out of 5 stars

The ANWB Car Sales Service was an easy process to use, and made selling my car quick and simple. Every step was very well explained. The staff at the drop-off centre were professional, friendly and he... See more

Company replied

Rated 5 out of 5 stars

The driver who came to pick up my vehicle called before arrival to make sure I was at home. He performed his checks quickly and completely. He spoke to me in English to make sure I understood everyt... See more

Company details

  1. Car Dealer

Written by the company

Via de ANWB Autoverkoopservice verkoop je simpel en snel je auto of motor tegen een gegarandeerde prijs. Zonder ongemakkelijke onderhandelingen met potentiële kopers of garages. Staat de geboden prijs je aan? Dan lever je het voertuig in bij één van de bij ANWB aangesloten inleverpunten door heel Nederland en dus niet bij de uiteindelijke koper. De ANWB werkt hierin samen met BCA Autoveiling.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

21K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(20,568)

2,099 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Go for it :)

Whole process from requesting an offer to handing over the vehicle was fast and easy. Personnel at the Rijswijk station was also very helpful and kind. Overall it was quite a good experience.

June 18, 2025
ANWB Autoverkoopservice logo

Reply from ANWB Autoverkoopservice

Hello Deniz, great to hear the whole process went so smoothly! We'll make sure to pass on your kind words to our colleagues in Rijswijk. Thanks for sharing your experience.

Rated 5 out of 5 stars

High quality customer experience&professionalism

Before I chose ANWB, I approached to another web-based trader which was unprefessional. Although they made high offer at the beginning, the dealer has offered much less than the initial offer. However, ANWB is really working with professional, very well organized and experienced staff which made me very pleased and satisfied. There was no hassle, no bargaining, no excuses to lower the initial guaranteed offer etc. ANWB is providing highly professional and very good customer experience and really recommended!!

June 16, 2025
ANWB Autoverkoopservice logo

Reply from ANWB Autoverkoopservice

Hello Mustafa, thank you so much for your kind words and recommendation! We're delighted to hear that your experience was smooth, transparent, and professional from start to finish. It's great to know that our team made you feel confident and well taken care of throughout the process. We truly appreciate you taking the time to share your experience, this means a lot to us and helps others make informed choices. Thank you very much.

Rated 5 out of 5 stars

Everything went quick & clear

Everything went quick & clear. I received a competitive offer matching the highest prices at other dealerships (though I was hoping for a higher sum 😄).
I made an appointment at Utrecht, everything was done in under an hour.
My 2020 car with 100k+ km mileage wasn't dug into, wasn't examined under a microscope. The car had a few stone chips and small flaws, but no one mentioned them.
I got the money the next working day, as discussed.

May 30, 2025
ANWB Autoverkoopservice logo

Reply from ANWB Autoverkoopservice

Hello! Thank you so much for your kind feedback. We're glad to hear that everything went smoothly and quickly for you, and that you were satisfied with the offer. We always aim to make the process as straightforward as possible, and it's great to know that it worked well in your case.

Rated 5 out of 5 stars

Quick and easy service!

The gentleman who checked my car was willing to help me even before the set appointment. The process was quick and well explained.

March 27, 2025
ANWB Autoverkoopservice logo

Reply from ANWB Autoverkoopservice

Hi Effrosyni, thank you for sharing your experiences. We are gladd you are happy about the appointment.

Rated 5 out of 5 stars

Excellent, hassle free service!

Excellent, hassle free service!
It is as easy as it gets, and eveything was as advertised. No surprises. Upload details, get a quotation, get the car inspected and get paid the next day.
Got the highest price from ANWB compared to market. Very happy with my decision to go with ANWB verkoopservice!

March 17, 2025
ANWB Autoverkoopservice logo

Reply from ANWB Autoverkoopservice

Hi Abdullah, thank you very much for the review. We are very happy to hear that you had a pleasant experience with us and that you are happy that you chose us! We greatly appreciate you sharing your experience with us.

Rated 5 out of 5 stars

Hassle-free

Fast, reliable, and hassle-free! Selling my car through this service was an absolute breeze. The process was smooth from start to finish, with clear communication and no hidden surprises. If you're looking for a quick and stress-free way to sell your car, I highly recommend ANWB!

March 7, 2025
ANWB Autoverkoopservice logo

Reply from ANWB Autoverkoopservice

Thank you for sharing your experience with us!

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service! 5 stars

January 18, 2025
ANWB Autoverkoopservice logo

Reply from ANWB Autoverkoopservice

Thank you for sharing your experience with our Car Sales Service. We are glad you are satisfied.

Rated 5 out of 5 stars

Highly recommend this service

Highly recommend this service. It’s extremely stress-free and transparent. The price is guaranteed and I got the money the next working day. Very convenient!

January 4, 2025
ANWB Autoverkoopservice logo

Reply from ANWB Autoverkoopservice

Hello, thank you very much for your honest review. We are very happy to hear that you appreciate the convenience of our service.

Rated 5 out of 5 stars

Very smooth process

December 23, 2024
ANWB Autoverkoopservice logo

Reply from ANWB Autoverkoopservice

Thankyou for sharing your experience with us. We want to thankyou for the review.

Rated 4 out of 5 stars

Simple steps for selling a car

Simple steps for selling a car; fast and smooth;
However, the final checking of the car status by a technician may find something that the seller cannot find. This will trigger the re-assessing of the car value. It is a little bit unpredictable how much the car value is decreased.

December 19, 2024
ANWB Autoverkoopservice logo

Reply from ANWB Autoverkoopservice

Hello Kevin, thank you so much for sharing your experience. We are glad to hear that you found the steps simple!

Rated 5 out of 5 stars

Smooth, professional, and honest

Received a quick and fair appraisal on a Saturday.

Delivered my car smoothly next Monday and the guaranteed price was kept.

After trying many other ‘scammer’ inkoper, ANWB stood out as the most trustworthy one.

December 9, 2024
ANWB Autoverkoopservice logo

Reply from ANWB Autoverkoopservice

Hello Ted, thank you for the review. We are happy that you are satisfied with our service.

Rated 5 out of 5 stars

excellent service

Very easy and very simple.

November 22, 2024
ANWB Autoverkoopservice logo

Reply from ANWB Autoverkoopservice

We are very happy to hear you are satisfied with our services. That is what we strive to accomplish.

Rated 4 out of 5 stars

Easy option for smooth sales but a bit lower price obviously

Everything went pretty smooth. Only thing is if you request a price please accept the quote within 5 days otherwise if you request again with same info and they reduce the price. For me due to this reason I had a loss of 200 euros.

November 16, 2024
ANWB Autoverkoopservice logo

Reply from ANWB Autoverkoopservice

Hello, thank you for your positive feedback. We are very pleased to hear that everything went pretty smooth. We understand your dissapointment in the loss of money. But, we appreciate your trust!

Rated 1 out of 5 stars

Car valuation is nonsense

The online evaluation tool gave me a generic sale value of €21000 for my car. My car is in far better than average condition and the photos confirmed this. However, ANWB only offered to buy my car for €16000. I find this discrepancy both confusing and insulting. I sold my car elsewhere for a much better price.

October 31, 2024
Unprompted review
ANWB Autoverkoopservice logo

Reply from ANWB Autoverkoopservice

Hallo Jeremy, we hebben nogmaals naar de afgegeven waarde gekeken, van de door jou aangevraagde Audi. Over de waarde kunnen we hooguit zeggen dat deze misschien iets aan de voorzichtige kant is. Het belangrijkste argument voor deze waarde is dat de auto als verhuisgoed is geïmporteerd. Dat betekent dat verkoop in het buitenland economisch niet meer mogelijk is, door het ontbreken van rest – bpm. Natuurlijk vinden we het niet leuk om te lezen als het, overigens kosteloze voorstel, als teleurstellend wordt ervaren. Toch is er bij de waarde afgifte geen grote fout gemaakt.

Rated 5 out of 5 stars

sure, rapid and professional

Everything went very well, I also appreciate the ability to get an earlier appointment to deliver my car. And Thanks for the service of bringing me back to the train station.

November 1, 2024
ANWB Autoverkoopservice logo

Reply from ANWB Autoverkoopservice

Hello, thank you for your positive feedback. We are very pleased to hear that everything went very well. We appreciate your kind words and trust in our service!

Rated 5 out of 5 stars

Perfect service

Perfect service! all worked as expected. Fast response, friendly staff!!

September 20, 2024
ANWB Autoverkoopservice logo

Reply from ANWB Autoverkoopservice

Hello Nico, thank you for taking the time to place a review! It makes us more than happy to read your positive experience with our service!

Rated 5 out of 5 stars

Just nice

Ik kan allein zeggen: everything was perfect. Ik ben heelmal happy. Dank U.

August 29, 2024
ANWB Autoverkoopservice logo

Reply from ANWB Autoverkoopservice

Hallo, bedankt voor je review! Zo lang jij blij bent, zijn wij dat ook.

Rated 5 out of 5 stars

Fast and fair!

Easy, simple and friendly experience!

August 28, 2024
ANWB Autoverkoopservice logo

Reply from ANWB Autoverkoopservice

We are glad to hear that you are satisfied with the service, Felipe!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look