Anwyl Homes Reviews 

Lee needed to sort hallway door as not closing to ‘the keep’ explained packing out hinges and ‘keep’ to sort. Also fixed both ensuite doors that were sticking at top and not closing. Excellent work and very clean and tidy.

Really helpful, couldn’t resolve all our issues but spoke to the site on our behalf.

Please note, this review relates to Lee not Anwyl Homes. Lee was, as always, very efficient, well mannered and did a great job. He treated the house with the upmost respect and exemplified customer care. Thanks Lee.

Chris and Tony came around to fit my new front door and frame and they were both lovely, polite and did an amazing job with my front door.
It now fits perfect and it is no longer leaking air.
Then Chris came back the following day to do the painting and what a joyful man he is.
Chris couldnt do enough for us and was an absolute pleasure to have him doing jobs at our house.
When he finished everything was just perfect and was left immaculately clean and tidy.
A big shout out to both of them for their great customer service and for doing an amazing job, thank you so much.

Tony very friendly nice chap he was very good at his job he was very very helpful also thank you very much Tony Murray

Amazing job done, updated all through out his time at my property finished to high standards and cleaned up after himself.
Thankyou !

After five years, we’ve discovered significant black mould on an exterior bathroom wall. An NHBC inspection confirmed this was caused by poorly installed and entirely missing insulation. Although we flagged this in our initial snagging report within the first year, and Anwyl claimed to have fixed it, it is now clear the work was never done correctly. Despite the NHBC confirming the defect, Anwyl is hiding behind the two-year warranty period to avoid responsibility for their original mistake. Disappointing service and poor build quality.

I'm unable to attach screenshots or the report or the correspondence between myself and anwyl however below was their response to my complaint email - poor is an understatement.

"I confirm that we’ve now received a copy of the report from the NHBC following their recent inspection. A copy of the report should also have been sent through to you aswell for review.
The NHBC have confirmed that they won’t be talking any further action with the claim. As the house is now outside it’s 2-year warranty period we’ll be unable to assist you any further.

The actions contained within the report should form part of your usual homeowner maintenance regime."

Lee Ashworth and Josh.

I recently had work done in my home by Anwyl, and I couldn't be more pleased with the results!
Lee effectively addressed the creaking floors in the bedroom.
Josh took care of a double set of stairs. He expertly racked the skirting, filled any gaps, sanded the surfaces, and painted everything to perfection.

The attention to detail and quality of workmanship were outstanding!
I can truly say Anwyl aftercare is 5/5
Thank you for a job well done!

Anwyl -you have nailed it! I absolutely love my home on the Eagles Green, Warrington site. The attention to detail in building my home has been ace. The team I have dealt with along the way to buying and moving in have been professional, competent and very easy to deal with. There’s the wonderful Debbie and Sam in the sales office and site managers Ian, Andy and Lewis, for whom nothing is too much trouble. Thinking of buying a new home - don’t hesitate to buy Anwyl.

Tony Murray was great, got everything done with minimal disruption and mess. Top man!

We moved into our Anwyl home in Sep 2024. We were first time buyers and loved the Burscough site. We dealt with Stephanie and Kelly who have been great and we felt supported throughout the whole process. We also were supported by site manager and his team. We are very pleased with our house and we are very glad we decided to move to Burscough. I would highly recommended anyone to go and see Stephanie and Kelly as they are friendly and approachable. We have recently recommend a friend to move to the site. I would definitely recommend anyone to buy an Anwyl home as the build quality and customer service is great 😊.

Mr. Chris Appleton visited today to fix front door, excellent service.

Grandaughter and Partner bought first home in December at Summers Bridge site. Contractors destroyed tiled floor in hall and kitchen and promised to replace the floors. Grandaughter still unable to move in due to this problem. They have contacted Anwyl every week since December to no avail. This is totally unacceptable they have other issues as well but most important is these floors being sorted. I wouldn’t recommend Anwyl homes to anyone due to very poor customer service and shoddy workmanship.

Tony who came to do the seal and ceiling was really lovely and very professional, he’s done an excellent job.

Really happy with the service, experienced technician fixed door handle quickly with ease, clean and tidy work, absolutely lovely man also fixed my front door which was letting in a little draft while he was here.
Thankyou

Richard , turned up on time and finnished the work to a high standard

Nothing short of amazing. We love our new home and Steph and Kelly in the sales office at priory gardens were always so helpful in keeping us informed and so contactable for anything we needed. The process was smooth from start to finish thanks to the amazing work of the sales team. Would recommend to anyone an anywl home.

Lee was more than helpful, actually fixing an issue with the door we weren’t aware of and answered some of my ad hoc questions

Tony Murray was great today when he finished the paint work on our ceiling. He was prompt, respected our privacy while completing the job and finished the job to a good standard. Thanks Tony

Over the past few months we have had a few new build usual defects that needed fixing! Chris has been coming off and on throughout the year and honestly can't fault him! Nothing is an issue.... He's a very nice down to earth guy, He works very hard while respecting our property and does an amazing finish on everything! He explains everything he does as he goes!

I would like to take this opportunity to Thank him for all his work. I also would like to Thank Michele in the office who I don't think gets enough credit for all the phone calls/Emails. She is always so kind and helpful over the phone and no matter how many calls nothing is an issue! Everything gets sorted and promptly too. Thank you Chris &Michele