Chris from Anwyl , along with Glynn from Bluesky plumbing were both very pleasant. They came to sort out enjoy that was rescheduled and informed me what they were doing every step of the way. Chr... See more
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We're Anwyl - the family home builder We started life as a woodworking business, founded by our great-grandparents over 90 years ago. By 1980, we were crafting thoughtfully designed homes for over 250 families every year These days, you’ll find us at our new offices in Ewloe, Flintshire, and Chorley, Lancashire. We now build around 800 new homes per year. Not bad considering we still give each one the family seal of approval. Drop into one of our developments for a cuppa if you’re in the area. We can’t wait to welcome you h
Contact info
Anwyl House, Clos Dewi Sant Ewloe, CH5 3DT, Deeside, United Kingdom
- 01244 421600
- build@anwyl.co.uk
- anwylhomes.co.uk
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Replied to 80% of negative reviews
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We have to say that Steph and Kelly at…
We have to say that Steph and Kelly at Priory Gardens were both fantastic. All queries answered promptly and efficiently without any hassle. Nothing was too much trouble and both had the patience to let us make a decision without force or pushing. We can’t praise them enough. Many thanks ladies.

Reply from Anwyl Homes
Don’t Bother
We moved in, in September the house was filthy I could write my name in the dust, customer service after care do the bare minimum the site agent fobs you off until after the 4 week call, the finish is not great on a house that cost£400000

Reply from Anwyl Homes
Technician Paul H was superb
Our technician Paul H was superb. Really polite, friendly and respectful of the property. Also signposted what he would be doing, offering me options and recommendations where appropriate. He also chatted through some general property maintenance tips, products he trusts etc. Top guy, a credit.to the team.

Reply from Anwyl Homes
The technician
The technician, Chris Appleton, arrived promptly and was extremely polite and professional. The work was carried out to a very high standard and we are very pleased with the outcome.

Reply from Anwyl Homes
Front door fixed
Paul arrived earlier than scheduled after a cancellation, he diagnosed the issue with my front door and got it fixed in a jiffy.
Great service, polite and professional friendly service.

Reply from Anwyl Homes
Thanks to Anwyl customer care.Mr…
Thanks to Anwyl customer care.Mr Richard Nelson ,anwyl customer care technician came and fixed the problem with dish washer door.He was very professional and gentle.Thank you Richard.

Reply from Anwyl Homes
Lee Ashworth
We were having trouble with our doors closing. Lee popped round and fixed this without any issues and was very friendly.

Reply from Anwyl Homes
The customer service is very robust
The customer service is very robust. From the sales team to the site management team, I cannot fault them. We were giving consistent update on the development from start till we were handed our key.
We had few snags in our property, but the site manager Keith and Andy were always there. Before we knock the door was always open. I cannot fault the customer service led by Louise and the site management team in any way shape or form.

Reply from Anwyl Homes
We had Richard over to fit a new front…
We had Richard over to fit a new front door as the original door was a bit bent at the top and didn't close properly.
All the process was very smooth and Richard instaled the new one very nice.
Great service over all.

Reply from Anwyl Homes
Great work, very meticulous, recommmended
We had some work done by Tony Murray, including filling the gaps under the window sill and painting the bay window. He was meticulous and paid great attention to detail. We are very happy with the result and would definitely recommend him, thanks Tony!

Reply from Anwyl Homes
The lads that came to do flooring on…any
The lads that came to do flooring on our landing were brilliant.They were tidy,and did the job perfectly,when they finished you couldn't tell anyone had been here!The lads were called Richard and Tony,we cannot thank them enough for the work.Our address is 26 Starling Place Catterall (Plot 35).Thank you Anwyl Homes for employing such good people.

Reply from Anwyl Homes
Cold issue
Chris came out to investigate some issues weve been having. He was very pleasant and professional to deal with. I appreciated the effort he put in and the care he gave to the property. I hope things move quicker for us to find the cause of our issue. Thank you.

Reply from Anwyl Homes
Paul replaced an internal door handle
Paul replaced an internal door handle, he was careful and professional and interested in how we were putting our mark on the house. Second time he’s been to our house for a snag and no problem at all with Paul.
This is the second time a door handle has gone floppy & my concern is the handle failing entirely and trapping us in a room or unable to access it including our dog. I really wish Anwyl used higher quality fittings for high traffic areas etc.

Reply from Anwyl Homes
Efficient repair of snags
Josh arrived on time and completed repairing the snags cleanly and efficiently

Reply from Anwyl Homes
Persistent leak from upstairs bathroom…
Persistent leak from upstairs bathroom caused damage to our sitting room ceiling.The builder Anwyl has repaired the damage and repaired the decorations to a very high standard.
Excellent repainting job done by Richard Nelson, who was efficient and approachable. Many thanks!

Reply from Anwyl Homes
Chris and rich have been great
Chris and rich have been great. Super professional, super polite and completed all assigned tasks efficiently and effectively. Thank you guys

Reply from Anwyl Homes
Decoration around extract fan
Rich Nelson arrived on Wednesday morning to carry out decoration works around the extract fan within our onsuite. There was water residual due to a problem with the condensate pipe. Rich has done an amazing job which is now all complete. It's a pleasure meeting and speaking with Rich. From matt and Francesca

Reply from Anwyl Homes
Great service from Chris Appleton
I had Chris Appleton come and fix some of the snags on the house after we bought it. He was here for 3 days and was friendly and pleasant. He got everything done and worked around me and 2 babies always accommodating around naps and babies needs to where he was working. Thank you Chris

Reply from Anwyl Homes
Lee needed to sort hallway door as not…
Lee needed to sort hallway door as not closing to ‘the keep’ explained packing out hinges and ‘keep’ to sort. Also fixed both ensuite doors that were sticking at top and not closing. Excellent work and very clean and tidy.

Reply from Anwyl Homes
Really helpful
Really helpful, couldn’t resolve all our issues but spoke to the site on our behalf.

Reply from Anwyl Homes
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