Any-lamp Reviews 

8,514
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide range of high-quality products available at competitive prices, often finding exactly what they need. Many appreciate the efficient ordering process, noting the ease of use on the website and quick dispatch. The service is frequently highlighted for its excellence, with staff providing helpful advice and promptly resolving any issues, including honoring warranties. Products are typically well-packaged and arrive quickly, often sooner than expected. However, some customers also noted occasional issues with delivery, including items arriving damaged or experiencing delays and non-delivery. Concerns were also raised regarding high shipping costs, particularly for smaller orders, and a lack of clarity on VAT for international deliveries. A few people mentioned discrepancies between website product descriptions and received items, or encountered difficulties with the online ordering system, such as address acceptance or minimum order requirements.

What people talk about most

Product

Consumers generally find the products to be positive, with many praising the great selection, quality, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the prompt and quick... See more

Price

Customers consistently note positive experiences with price, often describing them as competitive,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, prompt delivery, and... See more

Order

People report positive experiences with order, highlighting easy ordering processes, quick delivery, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Too expensive. Their ads don't make it clear re delivery's to the UK. The discount free delivery is only for orders over £150 per single item, not the complete order. Also, VAT is still chargeable... See more

Company replied

Rated 5 out of 5 stars

Ordered some bulbs quite a while back, only belatedly found out several had been damaged in transit, no question from Any-Lamp however and replacements sent out straight away and a good will gesture f... See more

Rated 5 out of 5 stars

Yet two more of the GU5.3, 50W replacement, Warm White and wide angle bulbs (very expensive from Phillips) that I bought from Any-Lamp have failed within the guarantee period, and these were replaced... See more

Rated 5 out of 5 stars

This company stocks a vast range of lamps and fluorescent tubes and provides advice if you're not sure what you need. I have LED fluorescent tubes in my attic and the sales team told me exactly which... See more



Company details

  1. Lighting Store
  2. Light Bulb Supplier
  3. Lighting Consultant
  4. Lighting Wholesaler

Information provided by various external sources

At Any-Lamp, we're dedicated to finding the perfect solution to your lighting requirements at the most competitive prices. We stock a huge variety of lighting products including specialist ones that you're unlikely to find elsewhere. Better still, our extensive range of LED lights and fixtures will help you reduce your energy bills.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.4

All reviews

(8,514)

138 reviews in the last 12 months

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Rated 5 out of 5 stars

First rate response

First rate response to product replacement due to fault.

February 14, 2025
Any-lamp logo

Reply from Any-lamp

Dear John,

Thank you for your feedback and review of Any-Lamp.

I am delighted to hear of your satisfaction and hope you do business with us again in the near future.

Kind regards,

Paul

Any-Lamp Team

Rated 5 out of 5 stars

Outstanding Customer Service!

The customer service team went above and beyond to help me with technical information and to secure me the best price for the products I needed.
Super quick response to emails and telephone calls.
Competitive pricing.
Fast, efficient delivery.

February 20, 2025
Rated 5 out of 5 stars

What I needed, and quickly.

This company had the product that I needed, and at a very good price. The service was excellent and the goods arrived carefully packed and very quickly. I can't imagine how the service could be improved above this!

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to order and (usually) fast…

Easy to order and (usually) fast delivery - I did have a delivery issue with the last order which went missing, but the Any Lamp people sorted it out quickly and they did eventually arrive. They are my 'go to' supplier for lamps for my business park.

January 27, 2025
Rated 3 out of 5 stars

Slow in coming back to me

Slow in coming back to me. Product fine.

You need to pick the telephone up a bit more and speak to people

January 23, 2025
Any-lamp logo

Reply from Any-lamp

Dear Trevor,

Thank you for your feedback and review of Any-Lamp.co.uk

I can see that the order was shipped on Thursday 23/01/2025 and was delivered on Monday 27/01/2025. Our website does state that all orders can take up to 3-6 business days to deliver.

https://www.any-lamp.co.uk/knowledge/what-are-the-delivery-times-1714748287070

As far as I can see, DPD delivered your order within the Service Level Agreement (SLA). Nevertheless, I apologise for your dissatisfaction.

Please note our consumer line telephone number is open from Tuesday-Thursday: 08:30-11am but we are always available to email Monday-Friday: 08:30-12:00 and 1pm-4pm at info@any-lamp.co.uk. We endeavor to respond within 1 working day if not sooner.

Kind regards,

Paul

Any-Lamp Team

Rated 3 out of 5 stars

Great Range

A great range of top quality bulbs at competitive prices, many of them not available in the UK. Shipping costs and delivery time reflect the fact that the bulbs come from the Netherlands.
I was disappointed with two LED GY6.35 bulbs (which were shown on the website as replacements for halogen GY6.35 bulbs) because the beam pattern was very different and unsuitable.
Returning the bulbs was reasonably straightforward but I thought it was rather mean not to cover return shipping costs.

11 Feb 2025. Just a few comments on the response from Paul at Any-Lamp.
I’m not sure why Paul refers to “fluorescent lamps” as I wasn’t buying fluorescent lamps.
Paul says deliveries are “quoted as 2-4 business days”. My delivery took 4 business days.
The Any-Lamp website didn’t give incorrect information, but it would have been helpful if the website could have explained that the beam pattern of the recommended LED GY6.35 bulbs could be very different to the beam pattern produced by the halogen GY6.35 bulbs they are replacing.
I’d like to repeat – ANY-LAMP OFFER A GREAT RANGE OF TOP QUALITY BULBS AT COMPETITIVE PRICES, MANY OF THEM NOT AVAILABLE IN THE UK.

January 2, 2025
Any-lamp logo

Reply from Any-lamp

Dear David,

Thank you for your feedback and review of Any-Lamp. Florescent lamps are now banned in the UK as of March last year, so our stock will reflect LED alternatives.

As we are a Dutch company, our warehouse is in Eindhoven which means all deliveries are quoted as 2-4 business days as stated on our website.

I can see you have raised your concerns to the Customer Service team regarding returning your order. We would reimburse for return shipping costs if there is evidence to show that our website indeed gave the incorrect information.

If you would like to discuss this further I advise to email any-lamp.co.uk and our Customer Service team will be happy to address any other additional points you may wish to discuss.

Kind regards,

Paul

Any-Lamp Team

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