Good and reliable printers! And equally important, good support. After 3 thousand and some hours of printing time on my Kobra 3 Combo (with only minor issues), i had a problem with my Ace Pro (my fau... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've contacted Anycubic because of my printer brake down. It was one of best reactions from company I encountered so far. Replays were fast and accurate. Support team was knowledgeable and could expla... See more
I have multiple Anycubic printers and not a single one dissapointed. Printing makes always fun, sometimes you need to tweek to get the desired print you are looking for - but thats why I like it even... See more
Excellent printer, but above all, fantastic support. I'm new to 3D printing: 10 months ago, I purchased a Kobra 3 Max Combo as my first 3D printer. At that time, I couldn't imagine there would be prob... See more
I've contacted Anycubic because of my…
I've contacted Anycubic because of my printer brake down. It was one of best reactions from company I encountered so far. Replays were fast and accurate. Support team was knowledgeable and could explain everything clearly.
June 5, 2025
Unprompted review
Excellent
Fast attention and they solved my problem without any extra charge
June 3, 2025
Unprompted review
I had a problem with one of their…
I had a problem with one of their products and they gave me a super fast solution, thanks Nelson from support.
May 25, 2025
Unprompted review
Excellent service
Excellent service. Everything was very fast; they responded to me in less than 24 hours and processed everything to send me the replacement part. I'm truly very satisfied. The technical service was perfect, thank you!
May 26, 2025
Unprompted review
Great support in a brief time
Great support in a brief time. Nelson from support solved my problem very quickly
May 25, 2025
Unprompted review
Optimum ratio quality/price
Optimum ratio quality/price
Great assistance!
May 21, 2025
Unprompted review
This support team really works fine
I contact anycubic support team with list of problems or suggestions for new Anycubic Kobra S1 Combo with a Print head housing broken, in less of 2 hours i have a first reply and new one on the way, fantástic work
May 14, 2025
Unprompted review
Amazing support team
Amazing support team. Had a problem caused with the update of one firmware version damagin some parts of the printer I bought and they provided a great and fast service replacing all the damaged components.
April 15, 2025
Unprompted review
I've contacted Anycubic because of printer brake down
I've contacted Anycubic because of my printer brake down. It was one of best reactions from company I encountered so far. Replays were fast and accurate. Support team was knowledgeable and could explain everything clearly.
April 7, 2025
Unprompted review
Very fine support
Had problem with the Z-offset not been saved, so I had to adjust the Z-offset every time I turn on the power. Support sent me a new mainboard.
April 9, 2025
Unprompted review
Hotend was leaky
Hotend was leaky, customer service immediately send a new one, good service
March 24, 2025
Unprompted review
Unstable bed
I had an issue on my Kobra 2 pro with print quality. With Anycubic after sale we found the solution, it was unstable bed. They send me a new bed as warranty.
Very good, instrucional and fast customer service. Great service!
March 22, 2025
Unprompted review
Awesome
As always, Anycubic's after-sales service is extremely efficient, fast and competent. I have always had an excellent dialogue and a timely solution. Thanks for everything always.
March 19, 2025
Unprompted review
Very fast help
They immediately helped me for an issue an my 3d printer. They sended me the new part required totally free.
March 11, 2025
Unprompted review
Good costumer support
Quickly identified the problem and offered a replacement part, which was promptly shipped as well. They provided tracking for the part and a video to help with replacement. No complaints.
March 5, 2025
Unprompted review
Personalized assistance with an assigned technician
Suddenly, I noticed problems with the printing. Apparently, the printer collided with the object and ended up detaching it from the bed. That doesn't always happen.
The technical service has been giving me instructions to resolve it in a very quick and attentive manner.
The incident tracking system is impeccable.
March 12, 2025
Unprompted review
Excellent support
Excellent support, they send replacement parts free of charge, 1 day ticket resolved.
March 6, 2025
Unprompted review
High quality
High quality, fast execution, very nice service. I recommend
February 26, 2025
Unprompted review
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