AnyJunk Reviews 7,085

Very professional the two guys were polite & very good at there job

Excellent service from the office booklng my appointment and keeping me updated, also the great service continued with the collection team.

They are always efficient, tidy and very friendly.

I suggest to find out where you need to go instead of calling the customer rapid fire questions and give yourself time to let the customer know you are on the way rather than leave them in a state of panic and feeling bad because you had to rush your job and didn’t even think how you were behaving may affect a vulnerable autistic female, whilst treading mud all over their carpets and making a fuss over the job that needed two people to attend. Asking questions that you already should know the details of such as ‘how heavy is the mattress’. ‘What floor are you on’ and ‘is there a lift’ 7 minutes before you arrive when Nectar Sleep had arranged the collection and disposal of a double mattress should not be put onto the person whom you are collecting from. He kept calling me ‘love’ which is really inappropriate, it’s assuming someone’s sexuality and made me feel uncomfortable. I felt The harassed and pushed and left feeling very upset.

The customer service representative I spoke to was professional and very helpful. The service was quick, the junk was removed swiftly on the same day I called.

Booking on the website was clear and easy. Dates for collection were quicker than I thought they would be - a pleasant surprise! Communication beforehand and on the day of collection was good. Collectors efficient and friendly. An all round positive experience - may well use you again.
Thank you.

The. Next Day service provided by AnyJunk was very satisfactory in every way from booking the visit to being kept informed of progress on the next working day. An hour before arrival I was given an ETA and the van arrived within a couple of minutes of that time. The reclining armchair in question was quite heavy and awkward for one person to manage. It was easy to access, but had to be carried to the van. The driver was well turned out, and was as helpful as he could possibly have been. The item was loaded and gone within ten minutes. Overall, it was a very good experience. I would have no hesitation in using AnyJunk again, or recommending them to others.

On time, polite and efficient an excellent service. Thank you. Steve Iles 😊

I’ve used Anyjunk several times and I have always had a great experience. Efficient, reliable, and leaves the area clean!

I use this service every time. Amazingly efficient: simple to price up and book; confirm time; they come & collect and gone.

pleasant, efficient

Dan and Steve great helpful team, arrived on time and did a really fast and tidy job

Excellent service from start to finish. Easy to book online and updates on arrival. The collection team were very friendly and polite, can’t fault them at all.

They were booked to collect an adjustable bed a.m. on Friday 24/11. The new bed was coming p.m. They didn’t come AT ALL that day. I rang 4.30. They said it would be Monday but the delivery men had had to block my back door when they moved the old bed out of the bedroom. After discussing they agreed they would collect the next day which they did but no explanation or apology as to why I hadn’t been told.

Excellent service. Was thrilled to have furniture removed within a couple of hours.
100% Kindness and collection was great and the men were fantastic. Thank you.

They were efficient, polite and quick.

This company’s service was easy to use, simple booking system and excellent communication on day of collection. I was notified of their arrival half an hour beforehand. For security I was also given of the names (and photographs) of the two members of staff collecting the furniture as well as the registration number of their vehicle. Staff were polite, helpful and efficient.

Arrived on time and picked up with no problems at all. Cheerful men. Very quick and easy.

Everything was perfect, no regrets, and there were plenty of them. Thank you and I recommend it, as always.