Excellent communication via phone regards timing of delivery, size of van etc The sofa was removed within 24 hours of the initial phonecall. Our heavy sofa was removed quickly with no fuss. We were... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing service from AnyJunk. I had a large bathroom suite including rubble taken away which included a unexpected deep sweep that left the area spotless. The respect given to my home was unbelievable... See more
The member of staff I spoke with on the phone was friendly, easy to understand, and made it easy to place the order. The two men who came to remove the chair were also friendly, helpful and considerat... See more
Quick & easy to get a booking slot she gave me a choice Am or PM the receptionist was polite & helpful she gave me a price range on the services they offer. The two guys were polite & were on ti... See more
Company details
Written by the company
Hungry elephant, likes to collect and recycle junk! Multi-award winning technology platform for bulky waste disposal, offering rubbish removal and skip hire UK wide for trade and homes.
Contact info
9 Felsham Road, SW15 1AX, London, United Kingdom
- 02078199000
- enquiries@anyjunk.co.uk
- anyjunk.co.uk
4.7
Excellent
7K reviews
Replied to 77% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always reliable
Have used AnyJunk many times. Always pleased with their extremely good service.
January 9, 2026
Specialist removal
Email to confirm details. followed by phone call from co ordinator to check pick up contents and any changes, text and then phone call to confirm time slot and then on way. Collection was on time and only took a few minutes to load bulky items So a great service, helpful staff, honest opinion on best method for removals and a reasonable price for a specialist removal job. Couldn't really have asked for more.
January 13, 2026
The booking arrangement was very…well organised
The booking arrangement was very professionaly and efficiently handled and the as was the collection
January 13, 2026
The people came in to the house to…
The people came in to the house to collect the rubbish. I am no longer able to carry heavy items due to having open heart surgery 3yrs ago. So thank you very much for your help. John dowse.
January 13, 2026
Removal of old furniture
The removal was a day later than planned but everything else went according to plan
January 12, 2026
Always super efficient
Always super efficient. Not cheap but the reliability is very important. The guys that come are normally really friendly.
January 8, 2026
Always available
Brilliant service. Available when and where you need them. Very reliable. Friendly staff
January 7, 2026
Picked only 2 Mattress
What a waste, of time and money. I waited for 13 days to collect 5 x Mattresses and they picked only 2 as they said it is in their term and conditions, If that is the case then why they let us book 5 online. Now they can't refund any amount neither can pick something else. Rip offs.
January 6, 2026
Unprompted review
Reply from AnyJunk
Good afternoon. Thank you for the feedback. I have called today and left a voice message. If you could please contact us on 020 7819 9000 or please email at enquiries@anyjunk.co.uk so we can try and assist with your query. We look forward to hearing from you Kindest Regards Jennifer Carter
No pick up and no explanation
Team arrived and left without taking items that had been paid and booked for removal - no explanation just vanished
January 4, 2026
Unprompted review
Reply from AnyJunk
Good afternoon Guy. Thank you for your time and your feedback today. I hope we have been able to resolve the issue for you but if we can be of further assistance please contact us on 020 7819 9000 or please email us at enquiries@anyjunk.co.uk
Excellent service
Excellent communication prior to picknup and always reliable quick service.
December 24, 2025
Great service and quick
December 23, 2025
Service was was xcelen delivery drivers…
Service was was xcelen delivery drivers were processional
December 19, 2025
First class service
The member of staff I spoke with on the phone was friendly, easy to understand, and made it easy to place the order. The two men who came to remove the chair were also friendly, helpful and considerate, taking off their shoes to avoid leaving any dirt on our carpets. We would definitely recommend AnyJunk to other people.
December 23, 2025
Quick, reliable, service
Happy with the service. Easy to book. Flexible options. Fair prices. Arrived within the expected time window and cleared my junk (fridge) quickly and without damaging anything on their way out
December 19, 2025
They do what they advertise
Excellent service, arrived exactly as promised with full identification - and cleared the items immediately.
December 19, 2025
Good Company
Friendly guys very helpful. Not rip off merchants, I've used them about 5 times so far and when I've over-estimated the cost-they've part refunded me without asking.
December 19, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.