Aohi Reviews 8

I worked with AOHi in a professional capacity and they were very communicative about timelines and were reasonable about expectations.

Their product quality (Starship 240W and Adonis cable) appear to be on par or better than competitors in the same price range, and that makes them easier to recommend over other brands.

I need to put this out there as a formal warning to the community. I've been a loyal AliExpress shopper since 2017 with a perfect record of zero disputes. I even owned three other AOHI products. But my recent experience with their "Official Store" was a complete disaster that reveals their true nature.

TL;DR: AOHI sold me a dangerously faulty 140W charger. When I reported it, their support was a nightmare of incompetence and bad faith, culminating in them outright LYING in the official AliExpress dispute. I won the case, but their behavior needs to be exposed.

The Sinking Feeling of a Faulty Charger

I was genuinely excited to get the AOHI Youth 140W charger (AOC-C017). My home is filled with premium tech (Apple, Anker), and I thought AOHI would be the next great brand in my ecosystem.

The dream died on day one. The charger would randomly reboot itself while charging my iPhone 15 Pro Max. We all know what that means in a power device: it's not a software bug, it's a critical hardware fault. It’s the kind of failure that makes you wonder if this little box is a ticking time bomb on your nightstand.

The Soul-Crushing "Support" Gauntlet

I contacted their support professionally, with a detailed technical report. I explained how I'd isolated the issue using different certified cables and another brand's charger (a Ugreen that worked flawlessly). The fault was 100% in their unit.

Their response was a wall of robotic, copy-pasted templates. They completely ignored my methodical troubleshooting and demanded a video of a random, unpredictable fault. It was an impossible, humiliating request designed to do one thing: make me go away.

The Betrayal (The most important part)

After being pushed into a corner in the chat, they finally caved and agreed in writing to a full refund. I opened the official dispute as they instructed, thinking this nightmare was over.

And that's when they stabbed me in the back. In the official dispute (Case #16437438), they told the AliExpress arbitrator that I had provided "no evidence." This wasn't incompetence anymore. This was a deliberate, documented lie.

I was so furious at their lie that I spent hours capturing the glitch on camera. Here is the video evidence I submitted to the arbitrator. It proves the malfunction and that my hands were nowhere near the cable.

The Outcome: AliExpress reviewed the case and, of course, immediately ruled in my favor. But this story isn't about winning a dispute. It's about a brand that is willing to sell unsafe products and then lie to its customers.

After winning, I even gave them one last chance to fix this and restore my trust by replacing the unit with their flagship. Their response was silence, followed by a generic template.

When you see that sleek AOHI design, remember my story. Remember the risk, and remember the dishonesty. Your safety and your money are worth more. Think twice.

I have worked with AOHi professionally on a few occasions. They are professional and their products very high quality. More specifically, their cables (Adonis) and power bank (Starship), and adapter (GaN+ charger) are part of my regular/daily carries.

Ran into warranty problems with the Chinese company, Aohi. Bought a USB-C to USB-C charging cable with an LED to show wattage of what I am charging.

Shorty after taking delivery of the cable it would continue to charge but the LED stopped working. I put in for a warranty replacement but their customer service kept coming up with excuses as to why a warranty replacement was not possible.

Enough is enough. Aohi is acting disreputably so I am turning to family, friends, acquaintances and social media to stop using the company that does not honour their warranty promises.

AOHi model GAW 140 THE YOUTH
This product is badly designed. The charger is made to be used with a plug adapter, so they sell it in all countries. Unfortunately, the unit is too heavy and pulls out of the adapter. I had to pay another $20 to buy some high temp silicon, to permanenty keep it in. The Company offered to send me a free fast charge charging cord because I was not happy. They said I could send it back at quite a freight cost to China, or accept the charging cord.