AOL Reviews 441

Have had AOL since its existence,
Please get this BS Harris add off my screen every time i send an email. I pay for this service and don't need to inundated with socialist garbage you support. Want to run adds, fine run adds but don't turn my entire screen into an add when i am checking MY email and then have to search for the stupid exit. Your wasting my time and embarrassing yourself.
Leave this to your free customers

The worst experience ever. I have 21,642 unread emails and can't delete my account because I have two sub accounts which I can't login to because they were created 20 years ago. I have to delete them first before I can delete my main account. When I try to login to the sub accounts, my server says the accounts are dead, therefore I cannot log into them to delete them. Welcome to corporate America!

AOL has decided to change their parameters of use, so that if you don't have 2FA set up, using your phone to receive a code, you cannot access your account! Even though I had previously set up an alternative email address for 2FA, and their website said it would send a code to that email, I never received a code! I reached out to AOL tech support, which they will repeatedly remind you is a "FEE BASED" support, and after they so kindly requested my account info to verify my account, AND after sending me a code to my alternate email that I had to supply to them, so that they could access my account, they told me that the only options I had were to wait for hours to receive the code from my log in attempt, OR to pay them $9.95 a month for them to support my email account! I requested they send me another code so that I could complete my log in, but they refused! First off it had been about 14 hours since I had first attempted my log in and requested the email for verification and after that 14 hours I still had not received any email! Secondly, the code you request is only good for 60 seconds so what good would it do to receive it hours later? Thirdly, after I enquired about costs I was told I could purchase a one month of support for just $9.99! THIS IS EXTORTION! THIS IS WORSE THAN RANSOM! This is a company, AOL, trying to put a gun to your head and hold your account captive until you pay them for your free service! I know that AOL did something to prevent access from my computer, because I was still able to access it from my phone that already had access to the account. I was able to send an email from the alternate email to the AOL email and receive it and use the AOL account from my phone to send one to the alternate address successfully. AOL is the worst kind of thief!

This is literally the worst email provider ever, absolutely zero spam filter, I get 30 spam a day, I block everything and get same companies all the time, they sell your information and take financial reward to send out spam emails, there a joke and need closing down

they wont help me with my password from like 10 yrs ago they kept asking who was on the billing and i told them probably my ex wife not that im sure what that has to do with anything i dont have that phone number any more i would just like my password

Can't login to post on articles. no one responds when you call or email.

I was very impressed by the service and I would use aol again

Fantastic experience AOL this morning young lady and man delivered our washing machine fantastic service this is how it should be would not order anywhere else

There is absolutely no way to contact customer services now But Is that the point? ,I got locked out of my account just over a month ago. Sent a request to AOL took them over a month to reply gave them all the necessary. Information still lock me out., Even though all my information was up-to-date, they still insisted on using telephone numbers that were two years old, whoever is running that company now Should be ashamed of their rubbish Customer Service no wonder that they no longer use communication by telephone because they know that absolute rubbish and they mostly get a lot of abuse because System used to be really good but now it’s absolutely disgrace. The best place for the AOL customer support service is the bin

America OnLine!! Chat...... is!!!!!!!! WONDERFUL!!!!!!!!!!!!!!!!!!!!!!!!!!!

Awful company! Simple things like changing your email address or password they charge you for monthly now and you get nothing to show for it. Goodbye AOL you're just not worth the headaches

AOL used to be great in functioanlity and service. I guess Yahoo buying AOL has led to a demise in quality cutomer service care and technical acuity: does not really exist! Every time I screen share to resolve an issue half my searches begin with Yahoo. BTW: please do not waste my time telling me how sorry you are and tghat NO supervisors are available and that you cannot resolve my issue!!!

AOL has become an unresponsive totally useless email server. It only wants to collect money by making ads more pervasive in a paid subscription, not notifying its paying customers of changes it is making to its interface. Its technical service is useless not because of its technical agents but because it frankly doesn't care about service only about making more money. I remember the days when Compuserve was the email service before AOL acquired it. Then it was wonderful, now it is a money-making machine and doesn't care about service.

AOL continues to bombard me with McAfee Spam, disguised as advertising, and I am unable to get rid of it.

AOL'S censors are working overtime to make AOL the worst user friendly service online TODAY!!!! I don't like ZUCKERBERG and or FACEBOOK but his services are much better than AOLS. The US SUPREME COURT has already ruled that AOL cannot stop consumers FIRST AMENDMENT RIGHTS but they continue to do so. I entered the online experience in about 1985 with AOL and every day since then it has gotten much worse. I'm seriously considering LEAVING AOL for parts unknown but NO ONE is going to STEP ON my FIRST AMENDMENT RIGHTS

Ever since Verizon email was pushed to AOL and AOL being bought by YAHOO, I constantly get mail can not send, try again when I know I have AOL set up as an account on my MacPro. Sometimes it works, sometimes it does not work. I don't know why Verizon synched with AOL, but Verizon does not have the best customer service.
SO - AOL and or YAHOO - get your email working consistently!

Noted over the past year that some of the comments left after reading Aol articles are simply disgusting, some whom make vile comments for example 'Implying its funny that little kids have been abducted and killed' these commentators on these posts are simply sick and twisted individuals or those who think domestic violence is great, even some imply in jest that they've murdered people themselves, its quite horrifying some of the comments left on Aol articles, thankfully many seem to be deleted by Aol if they are reported by many but sadly Aol still seem to leave some of the awful comments up which is rather bad and sad, simply because they dont fit into the report box criteria maybe.

Appears although some comments are completely out of order (as noted by for example 15 thumbs down and no thumbs up) that the comment doesnt fit into the aol report boxes even though its one that may be distressing or cruel etc therefore doesnt get removed . I have to say that I am all for 'freedom of speach' but not when its implying a little child deserves to be abducted or a nasty twisted vile comment made at a deceased murdered childs expense. Its vile, maybe Aol you could add a generic box to your reporting list that can cover anything that your other report boxes dont.

Other than that , no issues with Aol at all, their articles always seem pretty well written and informative its more the comments after an article that the public can leave that needs a bit more monitoring.

Site down..currys will be pleased
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Constantly bombarded with 2 factor authentication on my email account which is not used for anything "secure". I've asked them to STOP, but that's too complicated a concept for them. 2FU has made a convenience a task----so I'm O U T !