AOL Reviews 447

Just spent 3 hours with several AOL agents to change password. One actually hung up. Sorry I ever started with them. Impossible to deal with. Have to wait 24 hours before I can try again. It should be an easy process but AOL made it a terrible experience.

Literally, the worst Customer service you can expect.
I know my login details but AOL is asking me to verify that I am not a robot. It only gives me 2 options to do so, either send a message to a phone number that i don't own anymore, without giving me the option to change the number, or call their helpline and get charged for it. I am never gonna use this email again.

No one likes or wants the new version of AOL MAIL.
They ignore reviews and feedback!
Been with Aol since time began on the internet, but now being forced to leave!!

Once again the swine at AOL have instituted a change for the worse. They've taken what was the easiest and most fluent email system and turned it into the same GARBAGE YOU GET AT GMAIL.

horrible 1 sided news feeds, I dont need them to tell me what is news they are toooo biased for me to view any pages. whats going on in the white house?? do i have to go to bbc news to always find out . sad, its nonews here its their VIEWS here!!!

Wish I'd never started using their email (many years ago). They've unilaterally decided (without telling anyone) to limit the number of emails you can download to your device to 10,000. They then fob you off when you ask whether this is ever going to be addressed - so I can only assume that it won't be. A depressingly awful company.

They just downgraded me to a basic version. Unasked. How dare they? It doesn't even perform basic functions. This happened straight after my refusal to upgrade to some new version. Funny, that, as if I was being penalised for disobedience. I was quite happy where I was but then they gave me some elementary excuse for an email service. Aol often goes down. I absolutely hate aol but it's too cumbersome to switch.

i got on well with aol for a munber of years, no real probs~but now with the 'new' website,emails etc, its the piuts~everything jumbled in to make more spaace for ads? you cant seem to delete easily,andas its tons junk, i need to~ads galore, ugh,horrible~need i ask why a reasonable sane INBOX IS NOW VIRTUALLY UNUSABLE

Every time I am in AOL's newly redesigned inbox and delete an email, the app automatically opens the next email. It then moves each email it opens into the "Old" box, even though I haven't actually opened and perused the email.

It is an awful redesign.

Every day since AOL has redesigned the Inbox, I have had to go back into "Old" box and click on important emails that I had never looked at, or had wanted to retain in my "New" box. Please immediately correct this badly created system.

AOL is consistently putting emails in my spam folder, from sources I do business with, as well as sources that I read daily.
But even worse than this, I have now discovered that AOL is putting unread emails directly into my Trash folder. Again, these emails are from companies that I do business with, as well as from sources that I read on a regular basis.
How can any email service do such a terrible thing?
In one case for example, I was bidding on an online auction. Notifications from the auction house were going into trash without having been read. Totally absurd!

Smeg dishwasher at a discount price!!!
Performed extremely badly although had an added guarantee of 5 years..
SMEG dishwasher been worst ever have had against NEFF and WHIRLPOOL…
Main control panel split and steam entered the main circuit board - reported 17april took 2 weeks engineer then a further 10 weeks to sort.
Customer service no communication and sent to wrong email obviously young as thought an email would sort everything… no empathy or concern …offered a free kettle toaster or low cost appliance what a joke!!
I offered to pay the difference for a coffee machine - big NO
So if you have read this far - Do Not Buy SMEG as think they are sub standard if you go through AOL

AOL is a corrupt liberal arm of the Democrat party, who acts like the Russian Pravda news to cover for Democrat leadership allowing them to use the same tactics Putin uses against his rivals to illegally harass, investigate, raid and indict an innocent person, who's proved he's innocent for 7 years, while the media lies to the people. I don't know an honest story that has stood the test of time on President Trump or Republicans, Inflation, the State of the Country, their intentions, recession, or anything else they speak about. Democrats are corrupt and without any honor, and they don't care. Winning is more important than democracy. They are evil, corrupt and need to be brought to justice. It's coming!

NOT RECOMMENDED especially if you decide to make a purchase with claim for cashback. They will not resolved my case for over a year. Even if you spend more than 2000 pounds.

AVOID!

AOL.com has the worst reputation for spam they are simply hopeless at controlling it and the silliest emails get through their filters why?

This is for Paul, the refrigerator installation team captain . We bought a new Samsung and there was many a hitch during its installation . It would not fit through the main door and the pergola at the back had projections obstructing its passage. Paul was very helpful and he went out of the way to help us. Thank you Paul and thank you AOL for having such a good team.

Aol new page is junk, the delete and controls are way over the other side of the page, the mail is laid out wrong.

Snack time makes refresh !

I bought a washing machine that was faulty in december aol replaced it in january as it broke and the same thing has happened to this machine
Basicaly they replaced my machine with the same make that was also faulty.

They wont give my money back as they want to send a engineer Due to my hours of work i need one between 3 to 5pm i have no family to sit in while i work to wait fir engineer.

Hoover put the phone down on me and AOL offered me a refund of 20 pounds.

Absolutely disgusting i have the same make washing machine sent out twice and both have broke with the same fault and they wont give my money back

I am now left with a broken washing machine and i have to find the money for a replacement.

Total disrespect for customer rights 2 faulty machines by hoover and sold by aol and no one takes responsibility

Why is AOL demanding you download a .net something or other in order to use their service on a computer? I downloaded the dumb thing and it STILL is NOT letting me use AOL on my computer. I have to take my laptop to a computer repair place. I've used AOL for many years. Will gladly cancel if I can find something else

AOL should be sued for selling email addresses to obscene and pornographic spammers. Go to the spam folder but the subject lines are enough to make you sick. Strongly advise against allowing underage people using this app. The spam comes by the hundreds daily. It's disgusting.