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Review summary

Created with AI, based on recent reviews

Considering 24 reviews, reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the product, highlighting its effectiveness in tracking pets, especially in remote areas without cell service. Many appreciate the excellent customer service, noting prompt and helpful responses to their inquiries and issues. The user experience is consistently praised for its ease of use and reliability. However, some people were dissatisfied with the product's quality, mentioning occasional issues like the receiver stopping working or the tracker not charging. A few other people also felt that the sound feature was too low to be effective in noisy environments.

What people talk about most

Product

Users describe positive interactions with the product, often highlighting its effectiveness and ease of use.... See more

User experience

Reviewers mention positive feedback about user experience. Customers report that the product works as... See more

Location

Reviewers highlight ambiguous aspects of location. Many customers praise its ability to operate even in... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Quality

People report ambiguous experiences with quality. Many consumers are impressed with the product quality,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product and a hugely transformed our dog walking experience. We've a dog that can run miles - a Gordon Setter - that could diappear out of sight into a wood with no clue as to where she'd end u... See more

Company replied

Rated 5 out of 5 stars

We've relied on the Aorkuler tracker to keep an "eye" on our 15-month old crazy puppy as we walk through the woods. It's been a god-send-we're too old to run after him! When the controller fa... See more

Rated 5 out of 5 stars

This is a great tracker for back country,since it doesn’t require cell service.We had a setback when after few months of using this product the receiver stopped working. The service was amazing.I con... See more

Company replied

Rated 5 out of 5 stars

I bought these Trackers for my 3 Husketiers who are ascape artists At first I bought 2 later on I bought 3 more upgraded ones , which are more better as in battery life and distances. Sir Casou... See more


Company details

  1. Pet Supply Store
  2. Pet Store

Written by the company

Aorkuler is a company focused on outdoor pet safety technology, developing practical safety solutions for pets living in rural, farm, and remote environments. Our products are designed around real-life use cases, particularly in conditions where traditional connectivity or infrastructure may be limited. We are committed to honest and transparent communication. We clearly explain how our products perform across different terrains and environmental conditions, including situations where trees, mountains, or weather may affect performance. Rather than exaggerating capabilities, we focus on setting realistic expectations and continuously improving our products and solutions based on real user feedback. We genuinely value customer feedback and take every review seriously. Customer experience is a priority for us, and we strive to address issues with transparency, responsibility, and care.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

35 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I bought these Trackers for my 3…

I bought these Trackers for my 3 Husketiers who are ascape artists
At first I bought 2 later on I bought 3 more upgraded ones , which are more better as in battery life and distances.
Sir Casou sent me an update for the newer trackers and now I can walk my dogs with only one receiver.
I thank customer service from AORKULER especially Sir Casou for his optimal great help!
So happy customer !
So I have now in total 5 trackers and 3 Husketiers probably I need to add more Huskies 😄 Thank you very much

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great Product/Great Service

We waited with writing this review since we wanted to know first how the product would work out. We've had the aorkuler for about 9 months now and couldn't be happier. We had a tracking device tied to our phone previously but since we live in a rural area and mostly go hiking in the mountains, it was completely useless. The aorkuler has been a game changer and helped us locate our missing pup numerous times. When off leash, it is super reassuring to know how far our dog is away, and if he is going further or coming back. Moreover, we trained our dog to become aware of the beeps when he is going too far afield so he knows now to turn back. Casou has been immensely helpful in setting up the device and promptly responds to any issues. We won't have any other tracker, ever.

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Game changer: Part Deux

We've relied on the Aorkuler tracker to keep an "eye" on our 15-month old crazy puppy as we walk through the woods. It's been a god-send-we're too old to run after him!

When the controller failed to "wake up" I contacted the Service team who quickly responded and attempted to walk me through a few trouble-shooting steps.

When that failed and because it was under warranty, they sent a replacement controller.

After completing the "remove" and "binding" steps, the tracker and controller connected.

We can again walk in the dense woods while still knowing where Bud has run off to.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

I bought this tracker for my cat

I bought this tracker for my cat, a 2-year-old Main Coon.
Commercial GPS solutions are often huge for a cat. Here, the transmitter is more discreet. I attach it to the harness.

The customer service is brilliant ! Thanks to William for convincing me, and for all the answers he gave me. Responsiveness and transparency !

In concrete terms : for the moment, I only take my cat out in the garden. Sometimes tied up, sometimes not. He's still young.

Cats have trouble staying put. He'll absolutely explore the area, and one of the first times (before I bought this tracker), I lost sight of him... and he'd actually wandered into the neighbours' yard. I panicked before I saw it.

Anyway, since then I've been much calmer. I have to admit that the accuracy of the direction your animal is facing is amazing ! As for the distance, I'm not sure, but I think it's pretty accurate.

Minuses : the beeping sound is too low. If the environment is noisy, it's very difficult to hear.
Secondly, the fact that the direction (and distance) display goes into standby mode after 15/20 metres. A message replaces them to indicate 'nearbye'. William told me that this was to save the tracker's energy.

So... for a dog, I can understand. At this distance, you're bound to see it, or if you call it, it will come. For a cat... we'll talk about it again ! If a cat doesn't want to show itself, you can walk past it 10 times (in a thicket or a bush) without seeing it. So this limitation is a shame.

But I'm aware that this tracker will rarely be used for cats (please think about car, Aorkuler team ! It would be great for your business too).

In the meantime, I'm very pleased with this device : no subscription, fairly small, battery that lasts much longer than a traditional GPS, long range...

If I ever have to take it out into the countryside, which I'd like to do, I'll have a clear conscience.

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

GPS locator works as described

GPS locator works as described. Zoned right in on his location. Sound feature needs to be louder. You have to be within 2ft. to hear it. However the location finds your pet ASAP. I have it always on. Battery last 24hrs. I simply charge it like I do my watch and phone. No connectivity problems.
Nice product

May 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Tracker for Rural and Remote Areas

Our furry family member is a very active and energetic Gordon Setter who loves to run. We live in a rural area of Western Canada with cellular service that is inconsistent. We tried the Tractive system and found it wanting; we were frustrated by the number of times we received the “cellular signal too weak” message. If you live in a rural area with limited cell service, or if you take your dog into remote areas with no cell service at all, the Aorkuler tracker may be the answer for you.

The system consists of a small transmitter that attaches to your dog’s collar or harness and a controller you hold in your hand. Once the two are “linked” (this usually only takes a few seconds) the controller tells you the distance and direction your dog is away from you. I have had my dog disappear from eyesight over hills or into trees but the controller unit tells me exactly how far away he is and which direction he is from me. When the numbers start decreasing, I know he’s on his way back long before I spot him again. It’s always gratifying when I call him and almost immediately the numbers go down!

There are a couple of things you should know when considering this tracker. There are no subscription fees and you don’t need a cellular connection. You don’t need an app on your phone, the hand held controller gives you the distance and direction. Unfortunately you can only track one dog with this system, and there’s only one controller for each transmitter, so only one family member can track the dog. Both the tracker and the controller are charged using unique magnetic charging cords and the battery life is quite good, up to several hours on a single charge. And unlike some controllers, the battery still works in very cold (-30C and colder) temperatures.

If you’re looking for a unit that works where there’s no cell signal, requires no subscription fees, and gives accurate real-time distance and direction information for your dog’s location, you should seriously consider getting the Aorkuler tracker.

April 8, 2025
Rated 5 out of 5 stars

The best dog tracker I have found.

As I have been trying to find a good dog tracking system for the last +/-5 years and during that period, I have tried 2 different subscription-based dog tracker systems before trying the Aorkuler Tracker Pro system a couple of years ago. As for the 2 different subscription-based systems that rely on cellular service, I found them to be to slow and unreliable to have any confidence that in a pinch, I would be able to effectively track my dog if we became separated. Then I tried the Aorkuler Tracker Pro which was an improvement over the cellular-based system, but need some improvements to fully indorse the product. As Aorkuler has now come out with a new version of their tracking system being the Aorkuler 2 system, I am finally in a place to recommend this tracking system with full confidence that the system can quickly tell you in which direction you dog has gone and approximately how far he is from you. This tracker comes with a 30 day return policy and excellent technical support to help you decide whether or not it is right for you. I say, Go For It:)

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

Game Changer

Living on 60 acres surrounded by dense woods and farmland is an ideal setting for dogs, but also for wildlife like deer and coyotes. With a puppy added to the mix, it quickly became clear we needed a GPS tracker.

My wife and I, both in our 60s, just aren’t able to chase down a dog in pursuit of wildlife like we used to. While we rely on a stim collar for recall, it’s not always effective, especially if the dog is ignoring it or the collar shifts.

Last week, our 50-pound puppy bolted into the woods, and we quickly lost sight of him. After 30 minutes, during which it began to rain and snow, he finally responded to my calls. That’s when I knew I needed a GPS tracker. After researching, we decided on the Aorkuler Tracker 2. It has been a game changer. No fees, quick charging, and so easy to set up and use.

Even in the thickest woods, I always have a good sense of where the dog is and how far away. Sometimes it takes a minute or two for the tracker and controller to sync with the satellites, but it works reliably and is very user-friendly.

I feel completely confident now that I won’t lose track of Bud. For the price, it’s definitely worth it.

December 17, 2024
Unprompted review
Rated 5 out of 5 stars

Best tracker for outdoor enthusiasts hands down!

Attention Campers/Overlanders/Nature Lovers and Explorers with canine companions, this Aorkuler Tracker is the best buy you can make to keep your dog safe and give you peace of mind while exploring off grid! The new Tracker 2 is a game changer for anyone with a dog who likes to go off grid but doesn't want to break the bank. It is incredibly easy to use, for instance, if you are camping off grid and at night in the dark your dog has ventured roughly a km away, the tracker will point you in the direction of your dog, giving you the distance away from your dog and once you in close range the controller will read nearby, at that point the tracker has multiple ways of locating your dog once within ear/eyeshot with lights and sounds equipped on the tracker so in the dark you can find them easily, for scared dogs (or cats) who are hiding in bush etc it can be a lifesaver. The information is communicated in real time, no lag at all, this is hugely beneficial (and a very important valuable feature) as it allows you to keep up on your dog's movements while they are on the move, as even a small lag in time can mean you are constantly playing catch up on your dogs location which is what many other trackers and tags do, they only "check in" every few minutes, which is unhelpful when your missing dog is on the move, and they are always on the move! Please, take my advice, don't waste your money on other systems, this one is all you need, it works literally everywhere a GPS does, is in real time, affordable and the customer service is out of this world! I have had many interactions with the designers and owners asking them questions and they have been absolutely stellar to deal with! I am just a regular dog owner, have no affiliation to Aorkuler at all but I love their product so much I want everyone to get one and keep exploring the Great Outdoors with their Canine Companion safely with peace of mind. 10 out of 10 can't recommend highly enough!

October 8, 2024
Unprompted review
Rated 4 out of 5 stars

Aorkuler

The tracker uses radio communication so it will only work if you are in range. We have had it working in bushland and we could sill track our dog who was over 700m away.
The back up service from Aorkuler is fantastic. We had a small recharging issue and there was a slight delay in obtaining a spare part. Casou, their customer liaison person went above and beyond out expectations. He offered us a few gifts because of the delay. Any questions I had regarding the tracker have been answer nearly instantly and the response was thorough and very helpful.
I can't speak highly enough of this company!
If every business provided this level of customer service the world would be a much better place. Thanks Casou!

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

A blessing for dog-loving hikers. An incredible product!

I’m an avid hiker and love hitting the trails with my dog. To prevent my dog from getting lost, I initially bought a Tractive pet tracker with a one-year subscription. Unfortunately, it was a letdown because it didn’t work during our hikes due to poor cellular reception. I also had a tough time getting a refund for the subscription, which left me unhappy with Tractive’s customer service. Later on, I came across Aorkuler through a Google search and decided to give it a shot after reading its blog. To my amazement, it was exactly what I was looking for! It tracked my puppy in real-time in remote areas with no cell signal. It worked wonders. I hope more outdoor enthusiasts who hike with their dogs discover this product. I’ll definitely keep supporting Aorkuler and look forward to their upgrades.

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great GPS dog collar for rural area!!!

I reside in a remote area with extremely limited cell phone reception,and i have a 4000 sq.ft.yard.My dog,Raff,frequently ventures beyond the property,and there were insances where he got lost while chasing deer. Retieving him took considerable time and effort.This prompted me to search for a GPS dog tracker suitable for my location. I etc(with subscription fees), all of which boasted appealing designs and features like Geo-fencing and activity monitoring.However,none of them provided effective dog tracking,leading me to return them all.

After extensive Google searches with limited options. I discovered Aorkuler tracker as one of the few GPS dog trackers designed for use in areas with poor cellular signals. Though initially sleptocal due to past disappointements,I decided to give Aorkuler a try.To
my surprise,unlike the previously purchased GPS tracker ,it actually delivered on its promise.Following several instances of Raff escaping, I could quickly locate him using the Aorkuler dog tracker.I am now highly satisfied with this product.

December 3, 2023
Unprompted review
Rated 5 out of 5 stars

Impressive Product and Outstanding Service!

Our one year old mixed breed puppy recently got lost in Great Smokey Mountains National Park, just outside Asheville in Western North Carolina. Fortunately, after 4 stressful hours were were very, very lucky to find him. He was exhausted and nearly ready to collapse. When we go back we immediately started looking for a dog tracker. There is virtually no cell service where we hike, so we needed a GPS tracker that doesn't require phone signals. We found that options are extremely limited and most cost $500,$1000 or more. We were excited to finally find Aokuler dog tracker much more reasonably priced GPS Dog Tracker which doesn't require cell signals, and no monthly fee required. When it arrived, I was happy to see that the unit that attaches to the collar is actually pretty small (many others have huge, uncomfortable looking collar units). But, if something is affordable, but doesn't work, it isn't worth anything. We were still not sure how well it actually worked so next, the big test.My wife took our puppy, for a healthy walk (on a leash) in our rural area, and I stayed outside in our yard with the handheld unit. And it worked impressively well! I hope we never need to use the Aorkuler system "in the wild", but if we do, I'm confident we will find the little pup!

October 12, 2023
Unprompted review
Rated 5 out of 5 stars

Best tracker for areas where there is no cell service

I've been searching for a reliable dog GPS tracker for my adventurous pup. I think I found the best one: the Aorkuler. this tracker doesn't rely on cell phone service, which is perfect for me since I live in a rural area where cell phone reception is often weak or non-existent.

During my search, I learned a lot about dog trackers. I found that they all use GPS, but the accuracy of the location can vary depending on the environment. In urban or forested areas, GPS may not work well and I would worry about my dog's whereabouts. But in open and sunny areas, the GPS works fine no matter what brand of tracker I use. Assuming, of course, that the tracker doesn't have any design flaws.

Another important factor is whether the tracker requires a cellular network. Some trackers, such as Tractive, require a monthly fee to use their service, but can only be used in places with cellular coverage. How do you know if this is right for you? Simply check for cell service in places your dog frequents. If the signal is strong, you can use Tractive or a similar tracker. If the signal is weak or spotty, then Tractive may not be right for you. Because I have found that the Tractive doesn't work when my cell phone still has a signal and I can make calls, it may be an issue with the antenna sensitivity or something like that.

He likes to hang out in places where there's no cell phone reception, and the Aorkuler helps me find him easily. Although I have a good idea of where he might be, I feel much better knowing exactly where he is.

I also do not need an app for my tracker. I find that most apps are not very useful or accurate. They offer features like e-fence or activity monitoring, but they are either unreliable or meaningless. The e-fence can be easily triggered by environmental factors, and the activity data is not very valuable or relevant. The apps are just flashy and superficial, but they do not improve the user experience or the dog's well-being.

Without an app, I save money and time. I do not have to pay a monthly fee or stare at my phone screen all the time. I also protect my privacy and data from being stolen by third-party apps.

July 12, 2023
Unprompted review
Show reviews in all languages. (35 reviews)

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