Was extremely easy to follow your website. Locating things I might be interested in with great prices usually followed by a coupon ( wow ). Shipping was prompt and product safely delivered. I will co... See more
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I bought a massage armchair and I loved it so much, I bought another one. The chairs are exactly what I was looking for, firm but comfortable, the right colour for me, and just wonderful. And not only... See more
Order processing and shipment tracking were all good. Installation instructions were confusing. A video would have been helpful. I like the idea of adding more sections as the plant grows.
First time using Aosom CA. The order was easy to submit. Once submited I received emails with the the status of the shipment along with tracking info. It was stated when the shipment was going to a... See more
Company details
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Shop online with Aosom.ca and discover our wide range of products for your home, office, pets, as well as outdoor and party items. All with free shipping!
Contact info
Finch Avenue East 5590, M1B 1T1, Toronto, United States
- aosom.ca
4.5
Excellent
8K reviews
Asks customers to review
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The unit is tall, not for smaller people. No vent in back as stated. unable to attached to wall to prevent falling over.
Quick delivery, made for smaller shoes and sandals
June 3, 2026
Beautiful product but not the delivery…
Beautiful product but not the delivery they left that in The entrance but i was a mobility réduction anibody could get it in The entrance of The block
June 8, 2026
I phone twice the client services and…
I phone twice the client services and twice i’ve talk to a person to get reasure about delivery. That for me is commitment toward byers
June 8, 2026
Great for little dog
Was just what we wanted.
Little pug enjoys it.
Easy to assemble and manouver.
June 8, 2026
Quick service
June 8, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Poor quality, squeks
The delivery time was reasonable; no issues there.
However, the quality of the bed is disappointing. It has not even been a month, and it already SQUEAKS whenever someone lies down on it or tries to turn.
It genuinely wakes me up at night when I turn.....
I weigh 225 pounds, and another person who weighs 160 pounds tried it as well, with the same result.
I would strongly encourage you to look for another bed.
May 29, 2026
Reply from Aosom CA
Thank you for leaving us the review and letting us know your concern about the product.
At Aosom, we highly value the opinions of our customers.
Thank you for your great patience in this matter, we are very happy that we were able to achieve a resolution with you this time
We will further modify our product and instruction based on your suggestions to give customers a better experience.
If you have any questions or concerns regarding your purchase, please do not hesitate to contact our customer service center at customerservice@aosom.ca or call us at 1-877-792-6080 (9:00-4:00 PM Mon-Fri) to get further assistance.
Thank you for choosing Aosom.
No hardware on my orders
June 3, 2026
Reply from Aosom CA
Thank you for leaving us the review and letting us know your concern about the product.
At Aosom, we highly value the opinions of our customers. We greatly apologize for any inconvenience caused. We are reaching out to you to solve this issue in a timely manner.
If you have any questions or concerns regarding your purchase, please do not hesitate to contact our customer service center at customerservice@aosom.ca or call us at 1-877-792-6080 (9:00-4:00 PM Mon-Fri) to get further assistance.
Thank you again for your patience and looking forward to hearing back from you.
The pump was much smaller than I…
The pump was much smaller than I thought, not overly impressed.
June 4, 2026
Reply from Aosom CA
Thank you for leaving us the review and letting us know your concern about the product.
After reviewing our product listing, we would like to kindly clarify that the description and specifications provided are accurate as shown on the product page. It seems there may be a misunderstanding.
We sincerely apologize if the listing was not as clear as it should have been and will ensure to pass on your feedback to the relevant department for further action.
Thank you for choosing Aosom.
Product arrived quickly and in…
Product arrived quickly and in excellent condition. The chairs we ordered were relatively easy to assemble which is not always the case.
June 6, 2026
We installe the gazabo and the next day…
We installe the gazabo and the next day 2 side were completely bent.
Not recommend at all
June 5, 2026
Reply from Aosom CA
Thank you for leaving us the review and letting us know your concern about the product.
At Aosom, we highly value the opinions of our customers. We greatly apologize for any inconvenience caused. We are reaching out to you to solve this issue in a timely manner.
If you have any questions or concerns regarding your purchase, please do not hesitate to contact our customer service center at customerservice@aosom.ca or call us at 1-877-792-6080 (9:00-4:00 PM Mon-Fri) to get further assistance.
Thank you again for your patience and looking forward to hearing back from you.
Quality Unit with Excellent Value
Very fast shipping, this shelf unit was packaged to prevent impact damage, all items complete, and well designed. Easy to assemble but the shelf hanging clips could be corrected with straight rods that push into the bottom of the shelf boards. Having a point allows the clips to move easily. Very nice storage unit and appreciate the transaction. Thank You!
June 1, 2026
Product was as advertized
Product was as advertized, well packaged, good instructions and easy to assemble. Delivery was quick and friendly.
May 27, 2026
I have 5 stars i do not wish to spend…
I have 5 stars i do not wish to spend more time on further rating
June 7, 2026
2 seat glider faultily made by manufacturer but no compensation offered
Bought a steel glider and the frame broke due to faulty construction. I was told there is no 1 year warranty on it even though that’s what the website states, and no help offered. What a shame that they treat customers this way. I am so disappointed.
June 5, 2026
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