8 months now I've had this escooter Apache pro 500w. After owning a filido M1 pro ebike & this escooter is 💯🛴 much better to own ride maintain etc etc. But there are faults like with everything i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Within one week of receiving the scooter the rear tyre won’t stay inflated- only done 30 miles on it. No sign of a puncture looking at the rear tyre. UPDATE- after care service was very good, scoote... See more
Dan was awesome, he helped me narrow down what controller I needed for my apachie pro. Along with fast replies plus great advise. The part was with me in 3 says :) My scooter is now back on the road :... See more
Delivered FedEx next day, really pleased. Smart looking scooter from a UK based company which was a must for me. Solid bit of kit, looks much more expensive than it was and performs that way too. Def... See more
Company details
Written by the company
Welcome to Apachie. A market leader in electric scooters. Our fantastic range of e-scooters and e-accessories feature the latest in high-tech design, reliability and crucially, are eco-friendly. Based in the heart of Cheshire we offer an unparalleled level of service and after sales support. Every one of our scooters is checked thoroughly by our team of expert engineers before leaving our warehouse and every scooter we sell is backed by a comprehensive 1-year warranty for full peace of mind.
Contact info
UNIT 7, FIRST BUSINESS PARK, FIRST AVENUE, CW16GB, CREWE, United Kingdom
- 01270508538
- info@apachie.co.uk
- apachie.co.uk
4.5
Excellent
202 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good company to deal with
Next day delivery and scooter is just as described need I say more
September 3, 2025
Customer service is spot on when I send…
Customer service is spot on when I send a email they respond straight no waiting around and they slove the problem straight away they don't mess you around inhave problem with my battery charger over heating they sent me a new one with 24 hours I received a new one.
September 1, 2025
Issue with rear tyre
Within one week of receiving the scooter the rear tyre won’t stay inflated- only done 30 miles on it. No sign of a puncture looking at the rear tyre.
UPDATE- after care service was very good, scooter returned to supplier to get issue rectified and returned to me promptly. Communication was very good. Thank you
August 18, 2025
Charger
Very happy with service and the charger is good no problems and delivered with care.
July 30, 2025
Item was reasonable priced and came…
Item was reasonable priced and came within a couple of days , just unfortunate the inner tube had a puncture in it so wasn't able to change my wheel
June 30, 2025
Outstanding value
Outstanding value, amazingly fast delivery. The scooter is fantastic too, as a larger than average bear it copes just fine.
June 30, 2025
Very good customer services
Very good customer services. Fast answer and fast delivery.
June 12, 2025
apache friendly scooters
the web site was easy to navigate, also explaining the relevant parts were well displayed.
the parts and the scooter is maintenance friendly.
June 9, 2025
Apache pro scooter
Fast delivery, great looking scooter, well made and easy to use. My son is thrilled with it, would 100% recommend. Thank you.
June 4, 2025
Great design and well made
Delivery only took three days and it was a Bank Holiday weekend. Item arrived well packaged and came with a couple of allen keys and a tyre inflator valve. Scooter only took 10 minutes to connect the handle bars, then another 10 minutes just to double check the other nuts and bolts and it was ready to roll. I bought the XTS 500 and honestly the pictures don't do it justice, it's an absolutely lovely piece of kit.
May 27, 2025
Unprompted review
Fantastic
This company is absolutely 💯 amazing brilliant. Very very pleased with scooter how it came back to me not one problem with it
Absolutely fantastic
May 15, 2025
Unprompted review
Excellent product and service
Apache is an excellent product, backed by wonderful service from the team. A special thanks to Daniel and David for ensuring the package was successfully delivered via FedEx.
Special note:
While the product and service from the Apache team were excellent, my experience with FedEx was very disappointing. The package, promised within 2 days, took 9 days to arrive. When I contacted FedEx, I was told the delivery failed because the package was sent to the wrong address. However, when I spoke with the driver upon delivery, he told me this was the first time he had attempted the delivery. The inconsistency and lack of clear communication were frustrating, and the customer service was not helpful or friendly. I would strongly recommend Apache consider using a different shipping provider.
May 6, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.