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Rated 4 out of 5 stars

8 months now I've had this escooter Apache pro 500w. After owning a filido M1 pro ebike & this escooter is 💯🛴 much better to own ride maintain etc etc. But there are faults like with everything i... See more

Rated 4 out of 5 stars

Within one week of receiving the scooter the rear tyre won’t stay inflated- only done 30 miles on it. No sign of a puncture looking at the rear tyre. UPDATE- after care service was very good, scoote... See more

Rated 5 out of 5 stars

Dan was awesome, he helped me narrow down what controller I needed for my apachie pro. Along with fast replies plus great advise. The part was with me in 3 says :) My scooter is now back on the road :... See more

Rated 5 out of 5 stars

Delivered FedEx next day, really pleased. Smart looking scooter from a UK based company which was a must for me. Solid bit of kit, looks much more expensive than it was and performs that way too. Def... See more

Company details

  1. Motor Scooter Dealer
  2. Scooter Repair Shop

Written by the company

Welcome to Apachie. A market leader in electric scooters. Our fantastic range of e-scooters and e-accessories feature the latest in high-tech design, reliability and crucially, are eco-friendly. Based in the heart of Cheshire we offer an unparalleled level of service and after sales support. Every one of our scooters is checked thoroughly by our team of expert engineers before leaving our warehouse and every scooter we sell is backed by a comprehensive 1-year warranty for full peace of mind.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

202 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very good customer service

Very good customer service, I placed my order on a weekend and got worried that the site might be a scam but it most certainly was not I waited until Monday morning I phoned them after a very short wait I spoke to a very helpful guy he assured me that the scooter had been processed first thing Monday and I received on Tuesday I am very happy with the scooter it's very powerful I'm a 16½st man it pulls very well and holds a consistent speed (16mph) with a cruse control optional you can choose preferences on a app on your phone, very happy with with the quality of the scooter very smooth and glides over bumps very smooth 100% satisfied.

December 2, 2023
Rated 3 out of 5 stars

Communication was ok but can’t offer…

Communication was ok but can’t offer simple instructions,
£10 postage for tiny part is terrible

November 7, 2023
Apachie logo

Reply from Apachie

Hi,

We offer free postage anywhere in the UK mainland. Orders outside that may have a fee. Also, we did ask for you to let us know if you were struggling but we never received a response...? Please get in touch if you require assistance.

B.Rgrds,
Apachie Scooters

Rated 3 out of 5 stars

The day after I got the scooter it…

The day after I got the scooter it wouldn't charged so I had to take the power connector on the scooter off to find the power connector from inside had come out off, luckily it was an easy fix just was not expecting a brand new scooter to brake within 24hrs, for some reason it slips from 15mph to 10mph on its own and sometimes it dont go over 10mph, and it slips out of sport mode into eco mode when coming out of cruise control Now I have to wait to ride it as I now have a puncture and have to wait for new tyre to arrive. Apart from these little Issues I did enjoy riding it, been saving money from public transport to spend it on repairs 😆 all little things apart, I love it.

November 6, 2023
Apachie logo

Reply from Apachie

Hi,

Very sorry to hear about these issues but we're glad you like it overall. Please in future any issues contact us via info@apachie.co.uk so we can resolve them for you.

B.Rgrds,
Apachie Scooters

Rated 5 out of 5 stars

Excellent service

Excellent service from the company. General enquiry e-mails were replied to, and extremely informative. Order placed, confirmed, and despatched timeously. I received my goods approximately 24 hours from time of placing order. Will have no hesitation in recommending Apachie to family and friends. Many thanks

November 13, 2023
Rated 5 out of 5 stars

This scooter is solid through rain and…

This scooter is solid through rain and mud and wet fields, I've had 3 scooters before the apachie and nothing for doesn't compare it looks and feels solid only down for me is I need more speed😊

November 10, 2023
Apachie logo

Reply from Apachie

Hi,

Thanks for your review, we're glad to hear you're happy with the scooter! However, we would not recommend riding the scooter in heavy rain or through puddles as it is not fully water-proof. The scooter iP54 splash-proof not waterproof, so just keep that in mind when riding in wet conditions.

Best Regards,
Apachie Scooters

Rated 5 out of 5 stars

Super warranty job and service!

Had the scooter for 4 months and had a fault with it. Messaged them for support and the response was fast and I soon had the free shipping back to them. They messaged me quickly to let me know what the diagnosis was and the steps needed to move forwards. To be fair the scooters had a hard life, so I’ll accept the £50 for the new front motor. Considering the free shipping, fitting the motor, the new back light, cleaning out the battery tray and the new grip tape, I think I got a cracking deal. Shipped back to me super fast and to a location of my choosing! Reasonable prices with a great service. My daughters super happy!
Thanks to Dan the man for the super service!

October 20, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding scooters and customer…

Outstanding scooters and customer service the best I’ve ever received thank you. Delivery was slower than expected but that was not any fault of the company, it was a lazy driver not wanting to deliver on a Saturday! But they came on Monday and we’re perfect.

October 11, 2023

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