Apc Pli Reviews 149

Lost package completely, refuses to reply to emails. Tracking data useless. Shows it was picked up, then nothing for a month.

Tracking VERY limited and basically has no information when it does update.
Waiting for a package now for 3 weeks to Ireland from USA.
It’s supposed to be delivered locally with DHL but the tracking is invalid and can’t track with them.
I’ve never used or heard of them before and wouldn’t actively use them again.

Worst postal service
They never reply to the information inquiries about the lack of tracking.
Extremely long shipping

Bought a item online and was shipped via APC Logistics. Merchant website claims that it will take around 5-15 days to receive items internationally. It has been close to 2 weeks and tracking website still showed that item is in USA and being scanned only. Email to the company is not responded at all. Total non-existent Customer Service. Even comments left on their FaceBook Social Media are not even responded at all.

I will never ever going to buy from US merchants who are using this particular logistics company. I have never encountered such a dysfunctional firm.

Lost my package and ghosted me for any contact to their support team

My parcel has been stuck for weeks now and nobody is replying when I enquire about it on their website. It's really worrying, when you message them 3x already and nothing happens. I don't know who to turn to now.

For some reason my parcel was shipped to my country for a week and it got shipped back to the usa. i’ve contacted them multiple times and they’ve kept on giving me the same answer. my parcel has been in the usa since july 6th.

Worst delivery experience. I don't know where my package is, the information on the website is false and irrelevant and does not match the reality.
They said they would leave the package at the postal office and send me a text message to pick it up. The package is not there and the text never came

Amateur hour in the shipping business. I've waited nearly a month for a package from Amazon that was handed off to this company for delivery. There has been one tracking entry made during that entire time indicating when APC received it. I've since sent two emails to APC looking for updates, but neither prompted a response. I can understand if external factors impact the way a company operates (when that is the case), but a failure to communicate with customers is unacceptable. I recommend not to purchase from any retailer that uses this company to ship their goods.

I have no idea why Londontown uses this piece of crap delivery company. This is my second experience with them and they are completely incompetent. My package was shipped out on June 20th, landed in their warehouse July 5th and they still haven't delivered it or even updated the file. How in this day and age does it take that long for a package to get to Toronto from the US???? Never again and I won't order from Londontown until they ditch this shipping partners. Did I mention that I actually had to pay for this non service? Awful in every way.

Was worried after reading some negative reviews, but my package arrived well within its estimated delivery date and everything was packaged safely! Tracking updates happened frequently. Overall a great experience.

Where is my package? It has been at APC since the 15th of June and it is supposed to de delivered to me TODAY at the latest by the local post carrier POSTNL. I contacted POSTNL and they told me the package is still at APC. APC is not responding to any of my messages. What are they doing with all these packages? How hard kan it be? I need an answer and I want the package to be delivered ASAP!
CY309116790US

Parcel shipped May 30 and tracking provided which didn’t move the entire time. Parcel has never been delivered. Tried contacting APC with no response and no response from the business who uses them as their shipper.

Placed more order on the 9th of May and didn’t receive any messages, email nothing from them until the 23rd of may. Only reason I got the message was because I sent them a message. It then took another 2 weeks for an update. It is now the 14 of June and My packaged still haven’t been delivered even though it was 2 small items and the charged me over 20 euro for delivery to Ireland.

The worst company to deal with called up local NZ couriers and said it is still at APC Logistics hasn’t moved since 25 May 2023. Called APC 23/5/23 they said This should export from our facility in Chicago today, 05/25/2023. Which is not true

My order was shipped from the US to Germany. It took 3 weeks and the package was in good condition when it arrived. Could've been a bit faster, but the shipping was only $ 9.38, so it's okay.

The support is pretty garbage. My tracking wasn't updated for 1.5 weeks and support didn't respond at all (3 support requests).

Overall, the price-performance ratio is good.

Abysmal, no email or text day before. No 2 hour window. I was in but I didn't hear anyone knock and driver so fast to put card in door. Not able to leave in safe place. Beyond poor, why do businesses use them I have no idea.

One word for this so called company
SCAM!!!!!! Try so get customer support 😂😂😂😂 actually I give -1 ⭐️

My order has been on its way almost 3 weeks and tracking has stopped almost in starting point. Tried to ask couple time where is my order but no reply.

In general they can the package overseas but they employ a risky business practice. Each package received to their warehouse has their own label added on top of yours. This has led to orders going to the incorrect address, or worse, never leaving their distribution center. The other issue is the couriers that they use in the UK and Australia. These last mile providers could not give a damn about your package. One buyer told me that Aramex made him go to their office to get his order if he wanted it. When the postage is so low, and fuel and other costs have risen, it makes you wonder how much motivation they have. Best to use a service that employs the national postal service.