2 out of 3 of the stimulation packs are defective. Yes the were new and have the "passed inspection" sticker on the back. The sticker should have read "slipped passed inspection". As for the 1 good... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
the product gave me great results while it worked. 6 months after i purchased the belt and arm package the belt stopped working unless i hold constant light pressure on the pod. i switched pods and go... See more
Company replied
I have been using this device and seen a major difference in such a great way. My AB stimulator stopped working and I was gutted. I reached out to Apeborn and showed them a video and they immediatley... See more
Company replied
I'm using apeborn for 4 month and result are incredible, I just love their product. Last few days I had issue with abdominal belt and support center was taking care about straight away. Just got confi... See more
Company replied
3.8
Great
566 reviews
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Replied to 68% of negative reviews
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Reply from apebornfitness.com
Hello Joshua,
Thank you so much for taking the time to share your feedback.
We're delighted to hear that you found our team helpful and quick to respond. Providing fast, friendly, and effective support is exactly what we strive for.
Thank you again for your trust and support. We truly appreciate your kind words, and if you ever need anything in the future, we're always here to help.
Warm regards,
Eva
Customer Success Specialist
Ape Born did not honor their 60 day…
Ape Born did not honor their 60 day money back guarantee. I was offered a slight credit towards my purchase, but not a whole refund and now I’ve been ghosted for the past week.
June 30, 2026
Unprompted review
Reply from apebornfitness.com
Hello Dylan,
Thank you for taking the time to share your feedback.
We’re very sorry to hear about your experience and understand how frustrating this situation must be for you.
After reviewing your message, we are not able to locate your order or case details based on the information provided here. To properly ensure this is resolved as quickly as possible, could you please share your order number, the email address used for purchase, or your full name used at checkout?
Once we have these details, we will immediately review your case with priority and work toward a fair resolution.
We do not want you to feel left without support, and we are committed to resolving this matter properly for you.
Kind regards,
Eva
Customer Success Specialist
If you want to fast-track your muscles…
If you want to fast-track your muscles and abs so quick try the Ultra Gen..My favourite mode in the program is Muscle building.
July 10, 2026
Unprompted review
Reply from apebornfitness.com
Hello Jonegie,
Thank you so much for taking the time to share your experience with us.
We're delighted to hear that you're enjoying the NextGen Ultra and that the Muscle Building mode has become your favorite. It's wonderful to know that the system is helping you work toward your muscle and core-strength goals.
Thank you again for your trust and support. We're excited to continue being part of your journey, and if you ever need anything in the future, we're always here to help.
Warm regards,
Eva
Customer Success Specialist
Highly rate this product
I am a truck driver and struggle to get my exercise in each day so I Bought the ape born ab stimulator beginning of June and so far I'm amazed by the results I've used this twice a day every day, my stomach is flatter my bloating has gone and it's results seriously show.
My ab belt started to stop working I contacted them straight away at the first sign and their customer service was excellent. They are replacing the defected item so I can continue my journey using there product.
Thank you isaac who helped me out.
This product is definitely worth the money. Id highly recommend this to everyone
July 10, 2026
Unprompted review
Reply from apebornfitness.com
Hello Liam,
Thank you so much for taking the time to share your experience with us.
We're thrilled to hear that the ApeBorn Ab Stimulator has been such a great fit for your busy lifestyle and that you're already seeing encouraging results. It's wonderful to know that it's helping you stay on track despite the demands of being a truck driver.
We're also delighted to hear that our customer support team was able to assist you promptly and arrange a replacement when your belt began showing signs of a fault.
Thank you again for your trust and support. Your recommendation means a great deal to us, and we're excited to continue being part of your fitness journey. If you ever need anything in the future, we're always here to help.
Warm regards,
Eva
Customer Success Specialist
Great product
I ordered this as I’m on a GL-P1 and didn’t want to lose muscle mass, not bulking up. It is working as expected, I got the entire package and I have to say that taking it low and slow at first is key to getting used to it that first time is intense took several weeks to work my way up to a 4.
July 8, 2026
Unprompted review
Reply from apebornfitness.com
Hello Denise,
Thank you so much for taking the time to share your experience with us.
We're delighted to hear that the system is working as expected and supporting your goal of maintaining muscle while on your journey. It's also great to hear that you took the time to gradually increase the intensity starting low and building up is exactly the right approach to help your muscles adapt comfortably.
Thank you for sharing your experience, as we're sure it will be helpful to others who are just getting started.
Thank you again for your trust and support. We're excited to continue being part of your fitness journey, and if you ever need anything in the future, we're always here to help.
Warm regards,
Eva
Customer Success Specialist
Quick response time
Sent an email yesterday- heard back today. That’s excellent service. I usually have to wait 48 hours or more before my emails are addressed with other companies. The recommendations on spraying the belt with the water worked! I was a little apprehensive trying it because I have never had issues with the abdominal stimulator- love this machine, and the ape born company stated that if the water didn’t resolve the issue they would replace it free of charge! Very impressed with the company and how they stand by their products.
July 6, 2026
Unprompted review
Reply from apebornfitness.com
Hello Maria,
Thank you so much for taking the time to share your experience with us.
We're delighted to hear that our customer support team responded promptly and that the recommendation to spray the belt with water resolved the issue for you. It's wonderful to know that you were able to get back to using your Ab Stimulator without any problems.
We're also grateful for your kind words about our commitment to standing behind our products. Providing fast, helpful support and ensuring our customers have peace of mind is exactly what we strive for.
Thank you again for your trust and support and if you ever need anything in the future, we're always here to help.
Warm regards,
Eva
Customer Success Specialist
Love the product and compete with…
Love the product and compete with professional EMS machine I used to do it definitely helps towards achieving muscle goals also the customer service is on point I had a defected item and was immediately replaced which made me super happy !
June 13, 2026
Unprompted review
Reply from apebornfitness.com
Hello Zeina,
Thank you so much for taking the time to share your experience with us.
We're thrilled to hear that you're loving the product and that it's helping you work toward your muscle-building goals.
We're also delighted that our customer support team was able to quickly replace your defective item and make the process smooth and hassle-free. Providing fast and reliable support is exactly what we strive for.
Thank you again for your trust and support. We're grateful to be part of your fitness journey, and if you ever need anything in the future, we're always here to help.
Warm regards,
Eva
Customer Success Specialist
Highly inferior product
Highly inferior product, with highly disingenuous marketing. The actual equipment is poor quality and everything that is said about the difficulty in the process of returning the item (once you discover how poor quality it is) is true. STAY AWAY!!
July 5, 2026
Unprompted review
Reply from apebornfitness.com
Hello Russell,
Thank you for taking the time to share your feedback.
We're truly sorry to hear that your experience did not meet your expectations. This is certainly not the experience we want our customers to have.
We have sent an email to your original email address through our customer support channel so we can better understand your concerns and review your case personally. Our goal is to understand exactly what happened and work toward a fair resolution as quickly as possible.
We appreciate you bringing this to our attention and look forward to hearing from you so we can assist further.
Kind regards,
Eva
Customer Success Specialist
trying to return it is difficult
I do not like the product as I don't find it works at all for me. I sent a request to return it over a week ago and have not received a response. there is no one to call that I can find. Hopefully by posting a review their "customer service" will actually contact me.
June 25, 2026
Unprompted review
Reply from apebornfitness.com
Hello Jeannette,
Thank you for taking the time to share your feedback.
We're sorry to hear that your experience has not met your expectations.
After reviewing your case, we can confirm that we were unable to find any previous email from you regarding a return request. To assist you as quickly as possible, I personally tried calling you today but was unfortunately unable to reach you.
I have now sent you an email to your original email address please check your inbox and reply at your convenience so we can assist you promptly.
We look forward to hearing from you and resolving this matter as quickly as possible.
Kind regards,
Eva
Customer Success Specialist
Got my order and half of it was missing…
Got my order and half of it was missing so they sent out another supposedly full order. That one arrived and even less was in the package.
And now that I have tried to let them know I am getting no response at all.
Don't recommend.
Update:
After posting this the company did reach out and did work with me to get what I was missing..again. Just would be nice to get all of it at once instead of all this run around. But they do seem to care. At least about the reviews as i was asked to update this. Take it for what you will.
June 30, 2026
Unprompted review
Reply from apebornfitness.com
Hello Mike,
Thank you for taking the time to share your feedback.
We’re very sorry to hear about your experience and understand how frustrating this situation must be for you.
After reviewing your message, we are not able to locate your order or case details based on the information provided here. To properly ensure this is resolved as quickly as possible, could you please share your order number, the email address used for purchase, or your full name used at checkout?
Once we have these details, we will immediately review your case with priority and work toward a fair resolution.
We do not want you to feel left without support, and we are committed to resolving this matter properly for you.
Kind regards,
Eva
Customer Success Specialist
it works!
I had a really positive experience with the ApeBorn NextGen Ultra Stimulator.
I completed the 8-week challenge and noticed a visible reduction in my waist measurements. My stomach feels firmer, and I also feel that I've gained core strength over time. One thing I really liked was being able to gradually increase the intensity levels as I progressed, which kept me motivated throughout the challenge.
The device was easy to incorporate into my daily routine, and I'm happy with the results I've achieved so far. I also appreciate the customer support team for taking the time to review my submission and answer my questions throughout the process.
Overall, I'm very happy with my experience and look forward to continuing to use the device as part of my fitness routine.
July 1, 2026
Unprompted review
Reply from apebornfitness.com
Hello Constanza,
Thank you so much for taking the time to share your experience with us.
We're thrilled to hear that you had such a positive experience with the ApeBorn NextGen Ultra Stimulator and that you successfully completed the 8-week challenge. It's wonderful to know that you've noticed visible changes in your waist measurements, improved core strength, and that the progressive intensity levels helped keep you motivated throughout your journey.
We're also delighted to hear your kind words about our customer support team. Providing helpful guidance and being there to answer questions along the way is exactly what we strive for.
Thank you again for your trust and support. We're excited to continue being part of your fitness journey, and we wish you continued success.
Warm regards,
Eva
Customer Success Specialist
Over All experience with product and Customer Service
Customer service was brilliant and communication and replacement, one of units didn't hold charge after one use. There was no hesitation or 5 step process to sort out or fix that can frustrate customers. I have test the replacement and now all 3 do the job with muscles do contract, still early days but i think it is working. Thank you for the great support.
July 1, 2026
Unprompted review
Reply from apebornfitness.com
Hello Mark,
Thank you for taking the time to share your experience with us.
We're delighted to hear that our customer support team was able to assist you quickly and make the replacement process straightforward when one of the units developed a charging issue. Providing prompt, hassle-free support is something we strive for, so it's wonderful to know that your experience reflected that.
It's also great to hear that the replacement unit is working properly and that all three units are now performing as expected.
Thank you again for your trust and support. We're excited to be part of your fitness journey, and if you ever need anything in the future, we're always here to help.
Warm regards,
Eva
Customer Success Specialist
This was a great opportunity to try
This was a great opportunity to try. I'm a truck driver and father. I really don't have enough time to go to the gym. Six through ten hours driving daily. This help me out with my workout. Thank you!!
May 1, 2026
Unprompted review
Reply from apebornfitness.com
Hello Miracle,
Thank you so much for taking the time to share your experience with us.
We're delighted to hear that the system has been a helpful addition to your routine, it's wonderful to know that ApeBorn is helping you stay active despite your busy schedule.
Your dedication is inspiring, and we're honored to be part of your fitness journey.
Thank you again for your trust and support. If you ever need anything in the future, we're always here to help.
Warm regards,
Eva
Customer Success Specialist
Recieved our Ab stimulator in March and…
Recieved our Ab stimulator in March and in June it started to play up a bit. Contacted customer support . They were prompt in replyiing and asked for a short video to show defect . They again were quick to respond and apologised and are sending out a replacement. So my experience with this company has been very positive and would purchase from them again with such good after service cudtomer service,
June 25, 2026
Unprompted review
Reply from apebornfitness.com
Hello Michelle,
Thank you for taking the time to share your experience with us.
We're delighted to hear that our customer support team was able to assist you promptly, we're glad the process was handled quickly and that a replacement is already on its way.
Providing responsive and reliable after-sales support is something we take great pride in, so it's wonderful to know that your experience has been a positive one from start to finish.
Thank you again for your trust and support. We're especially grateful to hear that you would purchase from us again, and if you ever need anything in the future, we're always here to help.
Warm regards,
Eva
Customer Success Specialist
Apeborn replaced one EMS disk units…
Apeborn replaced one EMS disk units FREE!! They just sent me a replacement no questions asked and I can't give them a high enough mark on customer service.
I have also tried other EMS units and this one really works much better than others that use the sticky EMS pads and wires.
June 23, 2026
Unprompted review
Reply from apebornfitness.com
Hello Mark,
Thank you so much for taking the time to share your experience with us.
We're delighted to hear that our team was able to assist you quickly and provide a replacement EMS unit when needed. Delivering hassle-free support and standing behind our products is something we take great pride in, so your kind words mean a lot to us.
Thank you again for your trust and support. We're grateful to have you as part of the ApeBorn community, and if you ever need anything in the future, we're always here to help.
Warm regards,
Eva
Customer Success Specialist
Feels cheap and junky and didn’t work for me
The NMES devices feel extremely cheap and junky, and the charging cables don’t properly fit into the device- you kind of have to force them in. This is in stark comparison to NeuroMD devices which feels bit more substantial, look a bit less like they came from TEMU, and whose charging cables fit perfectly into the device every time.
I tried both the ApeBorn NMES and NeuroMD combo NMES/TENS systems. Overall I felt much more stimulation from the NeuroMD system. Their devices attach to pads which sit directly on your skin. The ApeBorn system uses conductive neoprene wraps to which you attach the stim device. With NeuroMD, the pads have a very limited life and degrade fairly quickly, even if well maintained. In stark contrast, the ApeBorn conductive wraps should in theory last years as opposed to days since they have no gel on them that degrades when repeatedly touching your skin. However since I could not get a strong stimulus from the ApeBorn system—which is not cheap—I can’t remotely recommend it. Great concept, but for me zero efficacy. I will be doing further tests and will update the review if anything changes.
Also, one of the stim devices from ApeBorn is unwilling to charge, so likely a factory lemon.
June 19, 2026
Unprompted review
Reply from apebornfitness.com
Hello Scott,
Thank you for taking the time to share your detailed feedback.
We are sorry to hear that your experience has not met your expectations. Your feedback is important to us, and we would very much like the opportunity to review your concerns in detail and work toward a solution. We have sent an email to your original email address through our customer support channel so that we can better understand the issues you've experienced, including the stimulation levels and the charging concern with one of the devices.
We look forward to hearing from you and helping resolve this matter.
Warm regards,
Eva
Customer Success Specialist
Awesome customer service
Best customer service ever - unit went faulty and replacement being sent quickly
June 18, 2026
Unprompted review
Reply from apebornfitness.com
Hello Patrick,
Thank you so much for your kind feedback.
We're really happy to hear that you had an excellent experience with our customer service and that your replacement is being arranged quickly. Ensuring fast and reliable support when issues arise is something we truly prioritize.
We appreciate your trust and support, and we're always here if you need anything in the future.
Warm regards,
Eva
Customer Success Specialist
honestly cant believe the results.
honestly cant believe the results.
after having hernia surgery as a teenager, I've strived to rebuild my core for almost 16 years. Gym routines; I'm an electrician by trade and also do mechanic work, so hard work isn't a stranger.
first few days using ApeBorn and i'm seeing and feeling myself like i should have all these years. Back pain relief and muscle tone through the roof. The results speak for themselves. This isn't a weight loss device, but if you're experiencing muscle fatigue or have had injuries and can't seem to get back up to par. This is the solution! Thank you ApeBorn for giving me my body back.
June 19, 2026
Unprompted review
Reply from apebornfitness.com
Hello Damon,
Thank you so much for taking the time to share your experience with us.
We're truly glad to hear that you're already noticing such positive changes and feeling improvements in your core strength, muscle tone, and back comfort. It's especially meaningful to know that after everything you've been through, you're finally feeling more like yourself again.
Thank you again for your support and kind words. We're honored to be part of your progress and are always here if you need anything in the future.
Warm regards,
Eva
Customer Success Specialist
Their customer service is awesome
Their customer service is awesome. Had some stitching issues and a new belt is being sent. Since using, I have lost 19 lbs and have increased muscle mass. Currently using to help rehab from a hip replacement and it is making the difference according to my surgeon. It is a great product, but be patient if you are a bigger person, like I am.
June 17, 2026
Unprompted review
Reply from apebornfitness.com
Hello Matthew,
Thank you so much for taking the time to share your experience with us.
We're really glad to hear that our customer service team was able to quickly assist you with the stitching issue and arrange a replacement belt for you. Providing fast and effective support is something we truly prioritize.
It's also wonderful to hear about your progress and how the product is supporting you during your recovery journey. We truly appreciate you sharing your results and your honest feedback, especially for others who may be in a similar situation.
Thank you again for your trust and support. We're honored to be part of your journey and are always here if you need anything in the future.
Warm regards,
Eva
Customer Success Specialist
My ab belt stopped working so I emailed…
My ab belt stopped working so I emailed customer service an got a response within minutes . They are sending me a new one which I truly look forward to bc the one I had was great till it stopped . So hopefully I have the new one in no time an can be back at it.
June 16, 2026
Unprompted review
Reply from apebornfitness.com
Hello Trista,
Thank you for taking the time to share your experience with us.
We're sorry to hear that your ab belt stopped working, but we're delighted to hear that our customer support team was able to respond quickly and arrange a replacement for you.
It's especially great to know that you were enjoying the product and we're pleased we could help get a replacement on its way so you can get back to your sessions as soon as possible.
Thank you again for your trust and support. If you ever need anything in the future, we're always here to help.
Warm regards,
Eva
Customer Success Specialist
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