Apeer Doors Reviews 

136
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers had a great experience with this company. Consumers frequently mention that the robust products offer outstanding security and thermal efficiency, alongside a brilliant selection of beautiful designs and colors. Potential buyers are also very satisfied with the professional team, noting that the entire process from initial enquiry to final installation is completely seamless. Though some reviewers were not happy, a few people experienced frustrating issues such as incorrect product deliveries, fading colors over time, or unexpected draughts after the fitting. These customers mentioned needing extra adjustments or repairs due to doors fading or fitting incorrectly months after the initial installation.

What people talk about most

Product

Users describe satisfaction with the product, frequently praising the fantastic quality, durability, and wide... See more

Quality

Clients share positive opinions on quality, frequently praising the strong, sturdy build and amazing design... See more

Service

Customers consistently note positive experiences with service, expressing delight from start to finish and... See more

Staff

Customers felt high satisfaction regarding the knowledgeable, helpful, and professional team who made the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Door looks great, aperture left for cat flap is correct size. 1 star removed as the Door has required adjustment 1 month after fitting because the door stopped closing! Had to call out fitters to adj... See more

Rated 5 out of 5 stars

Great quality composite door products with an excellent range of colours, styles, glass designs and hardware options. The current promotional offers are brilliant and make the doors good value for the... See more

Company replied

Rated 5 out of 5 stars

Just had an Apeer 70 door fitted by R & A Windows in Sandhurst Berkshire and have to say we are delighted with it. Feels substantial and is well made with excellent security features. Only small issue... See more

Company replied

Rated 5 out of 5 stars

Beautiful door. Just had an Apeer composite door fitted, it’s only been in just over a week but the quality of it seems brilliant. It replaced a stable door, (of which I have had two in 5 year... See more


Company details

  1. Door Manufacturer

Written by the company

Manufacturers of high quality Apeer, Silka and Modo composite doors, selling only to trade window & door companies in UK and Ireland.


Contact info

4.2

Great

TrustScore 4 out of 5

136 reviews

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4.2

All reviews

(136)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality product

Just had an Apeer 70 door fitted by R & A Windows in Sandhurst Berkshire and have to say we are delighted with it. Feels substantial and is well made with excellent security features. Only small issue for me to sort with the supplier is that I am pretty certain I ordered an internal thumbturn which I don't have, but overall very pleased with the door and fitting.

October 31, 2025
Unprompted review
Apeer Doors logo

Reply from Apeer Doors

Thank you for the fantastic review! We're so glad you're happy with your Apeer 70 door and its security features. Apologies for the issue with the internal thumbturn, but we're sure your supplier will sort that out for you.

If you need any further assistance, feel free to reach out to us by emailing sales@apeer.co.uk. Thanks again for choosing Apeer!

Best regards,
The Apeer Team

Rated 5 out of 5 stars

Great quality doors with excellent…

Great quality doors with excellent aftercare service. Nothing too much trouble. Adam in particular was very helpful. Happy to recommend.

October 29, 2025
Unprompted review
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Reply from Apeer Doors

Thank you for the great review! We're so pleased to hear you're happy with the quality of your doors and our aftercare service. I'll let Adam know, he'll be glad to hear your kind words.

We really appreciate your recommendation and are here if you need anything else in the future!

Best regards,
The Apeer Team

Rated 1 out of 5 stars

If I could give less than one star I…

If I could give less than one star I would, I have had 3 door slabs from this company in 11 years, the 1st faded after 5 years ( allegedly guaranteed to be colourfast for 10 ) after disputing that I had cleaned the door with something other than warm soapy water ( which I hadn’t ) they replaced the door, the 2nd door slab was never installed due to a large crack the length of the door noted on delivery , the 3rd door slab has now faded after 6 years, both doors also have a crack in the composite beneath the letterbox, I have been dealing with the retailer that I purchased the door from who have thankfully been a lot more helpful than Apeer whose customer service matches the standard and quality of their doors.
Don’t waste money buying an Apeer door!

September 18, 2025
Unprompted review
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Reply from Apeer Doors

Hi Lee, as we replied to your Google Review earlier, we don't sell directly to the public as we work through approved installers, so all correspondence regarding your door was through the company which installed it. We believe we have done as much as we can to facilitate the issues in a timely manner and we please ask respectfully if you have further concerns that you address them to the installation company, who will then contact us regarding any outstanding issues. As a manufacturer our customer services team work directly with our installer network and we are pleased our approved installer in this case has been able to help you with your concerns.

Rated 5 out of 5 stars

Fantastic doors

From the sales team to the install of my new doors it was seamless, everyone I dealt with were so nice and helpful.
Would defo recommend this place for all your door needs.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Short and witty title does the trick

What initially sold me on Apeer was the fact that each part of the order was customisable and they are locally based. Getting to visit their place and speak to staff helped reassure I was making the right choice for my home. Caitlyn was great help with providing options and showing me what would work best, even seeing it on their website when building the door and frame was amazing. Any time I needed a question answered it was quick either from Caitlyn herself or Adam (I believe) and Karina. Patiently waiting on a Mandalore door for the front of my house :D

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing door

My back door is from Apeer, very high quality! Has really improved what was a very cold hall and now is very well insulated and never had any trouble. Beautiful door and great service

March 3, 2025
Unprompted review
Rated 1 out of 5 stars

The door has faded

The door has faded, it took them 6 months to come and try fix it, the spray repair lasted about 3 months now its fading again, now theyre saying its my fault that it shouldnt be in direct sunlight?!?! madness i'd never buy another apeer door, terrible aftersales for such an expensive item

February 10, 2025
Unprompted review
Rated 4 out of 5 stars

No snib

No way to open from the outside except with the key, so you can easily lock yourself out.

March 7, 2025
Unprompted review
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Reply from Apeer Doors

Hi Edward, this is the function on some of the locking systems on our doors and there are other systems which are available at the time of order.

Rated 5 out of 5 stars

Thank you

Thank you apeer doors. My door lock has broken after 14 years, well outside the 10 year guarantee period and to be clear I’m not sure how it broke but these things happen and it’s not reflective of apeer. My door is still in excellent condition no warping no colour fading and I have been extremely proud of it over the years, getting the locks checked, not using wd40 and replacing the knocker and letterbox to keep it pristine. The lock issue has been very distressing however apeer have sent 2 locks at no charge to try to assist and will try to send someone to take a look to see if they can fix it for which I’m more than happy to pay as I do understand I’m outside the 10 years.

February 28, 2025
Unprompted review
Apeer Doors logo

Reply from Apeer Doors

Thank you so much for your feedback. We’re thrilled to hear that your door has remained in excellent condition over the years, and we truly appreciate your efforts in keeping it in such great shape. It’s wonderful to know that you’ve been proud of your Apeer door. We’re glad that we could assist by sending replacement locks and are more than happy to continue helping in any way we can.

Rated 1 out of 5 stars

The door has warped and cracked

The door has warped and cracked . It is 13 years old . This cracking began 2 years ago when the door was 11 years old, one year out of warranty. Not good enough for such an expensive door ….. A timber door lasts far longer and much cheaper…. It was installed Installed by Joe Roche doors Dungarvan

December 1, 2024
Unprompted review
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Reply from Apeer Doors

Hi Conor, you have been speaking to our Customer Services Dept recently about this and you were informed your warranty lies with Joe Roche Glazing, who actually only offer a FIVE year warranty to their customers. So your door is well out of the guarantee period. This is an unfair review to post as we are not in control of the warranty between you, 'the customer' and Joe Roche Glazing 'the supplier'. We are pleased our manufacturing 10 year warranty has held and you have no grounds to post a 1 star review on our product. We are happy to discuss this with you further.

Rated 5 out of 5 stars

Had a door recently fitted and…

Had a door recently fitted and astounded by the instant difference it made regarding the heat efficiency. Received a lot of comments from neighbours on how nice the door was with the glass and matching side panels. Lots of colour choices on offer I opted for anthracite grey on the outside with white on the inside which has totally transformed both exterior and interior of my house

January 20, 2025
Unprompted review
Rated 4 out of 5 stars

Replaced faulty door with another new quality door

The first new door was fitted but there was a small gap between frame and door so a little daylight could be seen and it was extremely draughty! Apeer replaced the door with another which fits perfectly. I was going through fitter at first but then was in contact directly with Apeer. It took some months for the replacement door to be fitted but it is a very nice quality door and the company were fine to deal with.

October 2, 2024
Unprompted review
Apeer Doors logo

Reply from Apeer Doors

Thanks Darragh and we are glad you are happy with your new Apeer door!

Rated 5 out of 5 stars

Great door with features to match.

Nice looking sturdy door at 70mm thick, good fitting service by Wilson Windows of Loughborough fitting team, great security features.

Early days but looks like it should last a long time and due to its energy efficiency, it may save us some money on heating costs too.

Expensive door but you usually get what you pay for.

June 15, 2024
Unprompted review
Rated 1 out of 5 stars

Costumer service is non-existent

Costumer service is non-existent. They had to refit my front door (Apeer) as was leaking water inside and was not air tight. Plus they fitted it with the wrong colour of cill. Then it was not locking properly so they had to adjust it again. Now rain is coming through my letterbox. Never ending problems. I have tried calling the fitting company again and again and have sent emails to Apeer since 13/10/23 , and have been completely ignored.
Not great customer service and door quality for nearly £4K. Very disappointed and frustrated. The door is clearly not fit for purpose and the installation was appalling.

February 20, 2024
Unprompted review
Apeer Doors logo

Reply from Apeer Doors

Thank you for your feedback. Please speak to your installation company regarding these issues so they can resolve the issues through the guarantee process.

Rated 1 out of 5 stars

hardware rusting and poor quality

I recently bought a front door with sidelights and the door is very good but the stainless steel hardware is rusting after only 2 months.
I have been onto them several time and have been given the runaround about how this is normal.
They are saying the obvious rust which is appearing all over the handle and lock is normal and is in their terms and conditions. Very disappointing
Very bad customer service and crappy hardware

February 16, 2024
Unprompted review
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Reply from Apeer Doors

Thank you for your feedback. Our customer services team have explained this is a natural process called' Tea staining' and is not rust, and they have advised how to clean the 'tea staining' from your handles.

Rated 5 out of 5 stars

Wish I had more doors to replace.......

The Apeer Composite Door impresses with its overall performance. It strikes a balance between aesthetics, security, insulation, and durability. While the initial cost may be higher compared to some alternatives, the long-term benefits in terms of energy savings, minimal maintenance, and enhanced security make it a wise investment. The Apeer Composite Door stands out as a top-quality product in the market, offering a perfect blend of style, security, and energy efficiency. Its durable construction, versatile design, and advanced features make it a reliable choice for homeowners looking to invest in a long-lasting and high-performing entry door.

January 7, 2024
Unprompted review

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