Aperion Audio Reviews 1,095

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, with many highlighting the impressive sound performance and robust build. The customer service is frequently described as phenomenal, with staff members being knowledgeable, helpful, and dedicated to ensuring a positive shopping experience. People appreciate the personalized attention and the willingness of the team to go the extra mile. However, some customers reported issues with the aerodynamic design of certain speaker grilles, leading to noisy, slapping sounds, particularly with deep bass music. Additionally, a few people experienced a cord with major feedback, suggesting a potential quality concern.

What people talk about most

Product

Clients share positive opinions on product quality and performance. Many reviewers praise the excellent... See more

Quality

People report positive experiences with quality, praising the excellent build and material quality of... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Staff

Consumers consistently find the staff to be helpful and knowledgeable. Many reviewers praised specific staff... See more

User experience

Users describe positive interactions with the user experience. Many reviewers found the setup to be a breeze,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Oliver and Colin once again had great recommendations although they never pushed any sale. I believe this is my 3rd set of speakers I’ve gotten from you and all have gotten progressively better. From... See more

Rated 5 out of 5 stars

I’m extremely happy with their customer service. Every time I have a question, they are always there to help and give me the answer. Their super tweeters works amazingly good. It gives my system an ex... See more

Rated 5 out of 5 stars

Your personnel are knowledgeable, friendly and willing to do what it takes to make your shopping experience a comfortable one. As this was my first time buying speakers online I was a little nervous n... See more

Rated 5 out of 5 stars

I emailed Collin about a front stand that had come off of one of my speakers that are now discontinued. Even though Aperion no longer makes them, Collin searched the warehouse, found, and sent along t... See more


Company details

  1. Hi-fi shop
  2. Electronics Store

Written by the company

We're Aperion Audio - an Internet Direct Speaker Company with award-winning products, and the BEST customer support available! We offer fast and free* shipping, comprehensive lifetime customer support, in-home auditions, an industry-best warranty, and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I was looking for a 3 way center…

I was looking for a 3 way center speaker and after doing way to much research I ran across a couple of you tube reviews. The reviews were very positive so I decided to give them a try and I can say the sound and built quality are superb! Having a 3 way center is a must. I also bought the Novus bookshelf speakers to go with the new center in a small home theater, they are awesome as well. Looking to move the bookshelves to the back and add some Novus towers in the front. The only disappointment is how hard these where to find while doing my research for new speakers.

November 28, 2023
Rated 5 out of 5 stars

Service assistance

Aperion's customer service has been excellent! The guys were all extremely helpful over the phone and even more so in person. I had an issue with a mysterious popping sound in my subwoofer. Because I'm in the Portland area, I was able to stop in, and they swapped out the amp for it! It was quick and seems to have resolved the issue. Thanks so much!

November 24, 2023
Rated 3 out of 5 stars

Sound great, except the gouge

Speakers sound great. I rated 3 stars because of a huge gouge taken out of the side of one of the speakers. This was clearly something that occurred prior to packaging since none of the packaging was damaged. A good joke to send white gloves and a cleaning cloth in the box.

November 24, 2023
Rated 5 out of 5 stars

My first big amp :)

This is my first separate amp for my theater. The Sales/Support folks were informative and very helpful answering questions.

The difference the amp made over my AVR is amazing. By pulling the load off the AVR, even the other speakers improved when playing Atmos related content.

November 24, 2023
Rated 5 out of 5 stars

Love the AMT super tweeter

Love the AMT super tweeter, great product and extremely well built. Love the fact it has gain and frequency adjust can be easily integrated with any speakers where as most super tweeters have just one adjust and becomes very challenging and compromising.
Built very solid, extremely robust. Custom service was fantastic, responsive and very helpful. Very happy with the product and very happy with their service, absolutely recommended! I would be recommending this to my friends. 5 stars all the way.

November 22, 2023
Rated 4 out of 5 stars

Fantastic cabinet work… beautifully…

Fantastic cabinet work… beautifully made. Sound is big and bold, yet able to communicate musical delicacies. Stage width better than depth, but both may improve after break in and placement changes. Grills are however a poor design- on bass heavy passages, grills rattle and the 8” drivers extend far enough to contact the plastic on the back side of the grills. Larger cutouts for the woofers are necessary to make the grills usable for dynamic passages.

November 29, 2023
Rated 5 out of 5 stars

A Pleasant Surprise

The speaker is performing well but I was very pleasantly surprised at packaging of the speaker. A lot of work went into insuring that the speaker was not damaged in delivery!

October 20, 2023
Rated 5 out of 5 stars

Great People.

Great People.
Easy to work with.
Best speakers I have had so far.
And I'm an audiophile for sure into Wharfedale,Kef, paradigm, Bowers.
None touching these so far. I'm Good!

October 17, 2023

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