Aperion Audio Reviews 1,095

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, with many highlighting the impressive sound performance and robust build. The customer service is frequently described as phenomenal, with staff members being knowledgeable, helpful, and dedicated to ensuring a positive shopping experience. People appreciate the personalized attention and the willingness of the team to go the extra mile. However, some customers reported issues with the aerodynamic design of certain speaker grilles, leading to noisy, slapping sounds, particularly with deep bass music. Additionally, a few people experienced a cord with major feedback, suggesting a potential quality concern.

What people talk about most

Product

Clients share positive opinions on product quality and performance. Many reviewers praise the excellent... See more

Quality

People report positive experiences with quality, praising the excellent build and material quality of... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Staff

Consumers consistently find the staff to be helpful and knowledgeable. Many reviewers praised specific staff... See more

User experience

Users describe positive interactions with the user experience. Many reviewers found the setup to be a breeze,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Oliver and Colin once again had great recommendations although they never pushed any sale. I believe this is my 3rd set of speakers I’ve gotten from you and all have gotten progressively better. From... See more

Rated 5 out of 5 stars

I’m extremely happy with their customer service. Every time I have a question, they are always there to help and give me the answer. Their super tweeters works amazingly good. It gives my system an ex... See more

Rated 5 out of 5 stars

Your personnel are knowledgeable, friendly and willing to do what it takes to make your shopping experience a comfortable one. As this was my first time buying speakers online I was a little nervous n... See more

Rated 5 out of 5 stars

I emailed Collin about a front stand that had come off of one of my speakers that are now discontinued. Even though Aperion no longer makes them, Collin searched the warehouse, found, and sent along t... See more


Company details

  1. Hi-fi shop
  2. Electronics Store

Written by the company

We're Aperion Audio - an Internet Direct Speaker Company with award-winning products, and the BEST customer support available! We offer fast and free* shipping, comprehensive lifetime customer support, in-home auditions, an industry-best warranty, and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Theatrus Speakers

This is just a preliminary review, was just able to test each speaker in a two channel set up for now. Once I have complete construction for behind screen installation, I will do another review. So far, out of the box they sound amazing and I am looking forward to getting them set up permanently.

September 5, 2023
Rated 5 out of 5 stars

I wanted a unique product

I wanted a unique product, and I wanted direct to seller purchase experience.
I was a little put out that the price of the product dropped by circa $200 2 days after I recieved it, but I supposed that is a matter of timing.

September 1, 2023
Rated 5 out of 5 stars

Great customer support and products

I got great advice from customer support before ordering which helped me choose the correct model. Shipping was fast and the product arrived in perfect condition. I ordered the Planar magnetic supertweeter to pair up with Magnepan main speakers. The synergy is great and I am enjoying the extra level of space and detail the super tweeters have added. I was expecting a lot more subtle effect but this has far exceeded my expectation

August 18, 2023
Rated 5 out of 5 stars

I just purchased the Novus N5C center…

I just purchased the Novus N5C center channel speaker. Worth every penny! Crisp clear dialogue straight out of the box. Excellent build quality. Very EASY to power. I am using the Aperion Audio Verus III Grand V5B bookshelf speakers for mains and N5C blends perfectly with them.

August 17, 2023
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Reply from Aperion Audio

Thank you Kevin!

Rated 5 out of 5 stars

Aperion interconnect cables…

Aperion interconnect cables are quality for a very reasonable price ! I will be purchasing more for my home theater system

July 31, 2023
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Reply from Aperion Audio

Thank you Erica!

Rated 5 out of 5 stars

Your search can end here

Shopping for audio gear can be a daunting experience. Many audio retailers have a tendency to engage in high-pressure tactics. They sometimes seem to take advantage of a person's lack of knowledge. Such is not the case with Aperion Audio. They are one of the finest, and I've shopped at numerous audio outlets over the years. I have no hesitancy at all in recommending this business. The staff are extremely knowledgeable and personable – – no better place to go.

July 10, 2023
Rated 5 out of 5 stars

Small company with big sound expertise

Aperion has the vibe of a small company dedicated to their mission. In this case, quality speakers. I had never dealt with them, and had a question about a product that I emailed. I got a prompt and thorough reply, and a follow-up phone call to make sure my question was answered. It was, and the super tweeters I subsequently purchased sound great!

July 7, 2023
Rated 5 out of 5 stars

The Verus V6C center channel speaker so…

The Verus V6C center channel speaker so far has exceeded my expectations. I am very pleased with the overall performance of the speaker and the build quality seems very high. Even the packaging was premium.

June 29, 2023
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Reply from Aperion Audio

Thank you!

Rated 5 out of 5 stars

Customer service is incredible.

Quick and responsive to all questions about products and services. Exceptional speakers and exceptional people working with customers. They follow through with all commitments in my experience.

June 30, 2023
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Reply from Aperion Audio

Thank you

Rated 5 out of 5 stars

The Aperion Dual Firing Air Motion…

The Aperion Dual Firing Air Motion Super Tweeter is indeed very well made , it's high notes very refine & overall this product is definitely worth buying to enhance one's existing speaker system. Also very impressed by the very efficient Aperion sales staff for the replies on enquiries & shipping arrangements to Singapore where I received it within a week over weekend! Kudos and keep it up!

June 28, 2023
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Reply from Aperion Audio

Thank you Andy : )

Rated 5 out of 5 stars

Outstanding packaging and performance

The speakers were packaged in an exceptional manner.
The sound from the speakers was perfect.
I was very impressed with the way the product was protected during shipping.

You can save a few parts by reversing the speaker stands when converting from being placed on a carpet to being placed on a hardwood floor.

Outstanding service and product

June 12, 2023
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Reply from Aperion Audio

Thank you

Rated 4 out of 5 stars

The appearance of these speakers are…

The appearance of these speakers are beautiful. Compared to several other speakers that I have, these take a lot of time to integrate into my systems. Treble is manageable, bass needs lots of attention, thumpy but not smooth. Overall I can make them sound good, but it takes several adjustments to be satisfied with the sound. Smooth out that bass and these speakers are grand slammers.

June 14, 2023
Aperion Audio logo

Reply from Aperion Audio

Thank you

Rated 5 out of 5 stars

Best pre and post purchase customer service ever!!!

Collin was incredible throughout the pre-purchase and post purchase process. Made sure the speakers included the grills desired and threw in some Aperion swag too! This was my third purchase from Aperion in the past month!

Phase 3 of speaker upgrade complete, 2 more phases to go, and both will be Aperion speakers!

June 23, 2023
Aperion Audio logo

Reply from Aperion Audio

Thank you : )

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