Apex 360 Ltd Reviews 48

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My daughter had a great time during the Christmas holidays. Was a great camp for her to burn off energy . Would highly recommend

Rated 5 out of 5 stars

Mr Howard who runs Roundwood Primary holiday club is amazing. My grandson loves attending and even wants to go when we don't need him to attend. Mr Howard provides a wide range of activities that keep... See more

Rated 3 out of 5 stars

My son attended your course last year and at times he said that he was bored, there weren't enough things for children his age to do, he was 10 years old. I recommend that you introduce more activ... See more

Company replied

Rated 5 out of 5 stars

The team at Greenfields school was amazing! So welcoming, fun, energetic and full of smiles regardless of working over a bank holiday half term. Nonetheless they made each day fun filled and memorab... See more

Company details

  1. Sports School
  2. Child Care Agency

Written by the company

Apex 360 is a Sports and Dance Coaching business which provides schools and parents with Ofsted Registered multi-activity clubs and holiday camps for their children across Hertfordshire and Middlesex.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

48 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best Camp By Far!

My daughter has been going for over 4 years now. She's tried various camps over the years, but she loves this one the best at St Mary's Primary School, Northchurch, run by Rose who is so lovely and accommodating.

February 17, 2023
Unprompted review
Rated 5 out of 5 stars

Super friendly and lots of fun!

My daughter loves going in the holidays and always has lots of fun. Super friendly staff who really make an effort with the kids.
Its easy to book and organise making school holidays a lot less stressful and keeps the kids active.

February 16, 2023
Unprompted review
Rated 5 out of 5 stars

Our son had a great time!

Our son had a great time!
He enjoyed the activities and came home happy and exhausted. The guys that ran the camp were really friendly and inviting.

October 27, 2022
Unprompted review
Rated 5 out of 5 stars

My son loves going to camp and seeing…

My son loves going to camp and seeing his friends that he’s met during previous holidays. The staff are great and remember his name.
His situation is complicated and they have handled things so well, I would strongly recommend them to anybody looking for childcare

October 24, 2022
Unprompted review
Rated 5 out of 5 stars

Mr Howard Roundwood Primary holiday club

Mr Howard who runs Roundwood Primary holiday club is amazing. My grandson loves attending and even wants to go when we don't need him to attend. Mr Howard provides a wide range of activities that keeps children completely entertained for the whole day. Couldn't ask for anything better. My grandson loves attending and like previously mentioned wants to attend even when we don't need him in club.

October 27, 2022
Unprompted review
Rated 1 out of 5 stars

Not safe for young children

My 5 year old daughter attended for one day in the Easter holidays (at St Cuthbert Mayne School) and will never be attending again.

The children already in attendance appeared to be minimally supervised and running around chaotically. I put this down to the rush of the morning drop-offs and the general chaos that comes with that. Only now, in retrospect, do I know this was an accurate representation of how the rest of the day was to unfold.

* When my daughter asked where the toilet was she was told "on the right". Being 5 years old she couldn't remember the right "right", so didn't go to the toilet for the whole day.
* Multiple and sustained incidents of having a ball kicked at her by older children. She told me she was hit in the head and face several times and this was painful and frightening. Adults witnessed this but did nothing about it.
* Staff allowing older children to intimidate and verbally bully her and another young girl.
* A short time of organised games outside and the rest of the time just left to their own devices.
* No access to a drink while they were outside.
* Eating lunch on the floor.
* No arts and crafts despite your website advertising that this would be a daily activity.

Taken individually, these incidents may appear minor, but in total the experience left my daughter very upset and anxious at the idea of attending another holiday club.

This camp is just a free-for-all. Kids of all ages are just dumped in a hall and left to entertain themselves. The staff have no interest in the children and I believe there is a genuine safeguarding issue.

The cheap price is attractive, but now I know why.

My eldest has attended multiple holiday camps but I have never seen one so poorly run. Truly the worst.

What's worse is that I emailed Apex and the camp manager and never heard anything back. The next step is to make a complaint to Ofsted.

Avoid if you can.

August 17, 2022
Unprompted review
Apex 360 Ltd logo

Reply from Apex 360 Ltd

Thank you for your review. We're sorry to hear you had a disappointing experience, but really appreciate you bringing these issues to our attention.

We set high standards for ourselves, and we’re so sorry to hear this was not met in your daughter's experience with us.

I understand my colleague has been in touch with you to discuss these concerns in further detail so that we can strive to ensure this doesn’t happen again.

Rated 5 out of 5 stars

Roundwood Primary Apex club was excellent

The Apex 360 Holiday Club at Roundwood Primary School, Harpenden with Danny Howard was excellent. Danny is great with the kids - full of fun and enthusiasm. My 10 year old who has experienced quite a few holiday and afterschool clubs and is generally not very keen on holiday clubs really enjoyed this one and has actively asked to go again next week. They did football, Nerf gun and various other fun things.

August 7, 2022
Unprompted review
Rated 2 out of 5 stars

Has previously been a good after school…

Has previously been a good after school club, but recently He has come out having done nothing more than paying matches, no real training and there seem to be too many children for one coach. I have tried to contact the company before to raise the issue as to them penalising all the children by making them all wait for the few misbehaving, and never got a reply

March 11, 2022
Unprompted review
Apex 360 Ltd logo

Reply from Apex 360 Ltd

Hi John, I would be very interested to hear which club this was so we can follow this up at our end with the relevant team manager. Many thanks, Apex

Rated 1 out of 5 stars

Really disappointed and saddened by experience

My son came for one day. He is 4 years old, i had emailed prior to the camp to ask if it as ok he wasn't yet 5 years. I was reassured this was acceptable.
He attends a drama club every Saturday so i was hopeful he would enjoy himself.
The first day he got upset and hit out at a member of staff. I was called to collect him at 1.30pm. I was told someone would be in touch following this.
I have received no contact from anyone and nothing about a refund for other days he did not attend.

March 8, 2022
Unprompted review
Apex 360 Ltd logo

Reply from Apex 360 Ltd

Thank you for your feedback, I have picked this up with the relevant camp manager and the days he didn't attend have now been refunded. I do apologise for the delay.

Rated 4 out of 5 stars

Would recommend

My daughter always enjoys attending the camps and the staff are really nice. It is a shame though that in terms you cannot get a refund during bad weather conditions. I am more likely to book nearer the time instead of in advance. Would recommend.

March 7, 2022
Unprompted review
Apex 360 Ltd logo

Reply from Apex 360 Ltd

Thank you for letting us know so we can resolve this matter. My colleague will be in touch today.

Rated 5 out of 5 stars

Stomp Holiday Camp @ Hillside School

My 8 yr old son went to the Stomp holiday camp @ Hillside School for the first time Feb half term and absolutely loved it. So much so that he asked me to extend his days to early drop off and late pick up! Usually, he is begging me to pick him up early after the second day. Well organised, very reasonably priced and excellent customer service. Great activities for the kids but with flexibility built in so the kids have a choice as to what to do and feel more in control of their day. Less rigid then other camps which my son said made it feel more fun and less like school. Definitely recommend it.

March 5, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look